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Riu Palace Pacifico All Inclusive

Photo gallery for Riu Palace Pacifico All Inclusive

Aerial view
On the beach, sun-loungers, beach towels, scuba diving
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive

4.0 star property
Beachfront property in Nuevo Vallarta with spa, outdoor pool

8.6/10 Fabulous

1,708 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
The price is NZ$556
Price available on 31/01/2023
Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732

Room options

About this area

What's nearby

  • On the beach
  • Nuevo Vallarta Beach - 1 min drive
  • Playa Bucerias - 1 min drive
  • Bay of Banderas - 15 min drive
  • Cruise Ship Terminal - 14 min drive
  • Malecon - 18 min drive
  • Punta De Mita Beach - 23 min drive
  • Playa de los Muertos - 20 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

Restaurants

  • La Quinta di Francesco - 3 min drive
  • Restaurant Ixta - 4 min drive
  • La Negra - 4 min drive
  • Karen's Place - 5 min drive
  • Leos Place - 5 min drive

About this property

Riu Palace Pacifico All Inclusive

At Riu Palace Pacifico All Inclusive, you can spend time at the beach relaxing on a sunlounger, plus you'll be within a 15-minute drive of Cruise Ship Terminal. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Dining choices include 5 restaurants, and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this upmarket property include a free kid's club, a poolside bar and a health club. Fellow travellers like the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 445 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Surfing/body boarding
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Spa

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Pacifico All Inclusive offer free cancellation for a full refund?
Yes, Riu Palace Pacifico All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Riu Palace Pacifico All Inclusive?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Riu Palace Pacifico All Inclusive on 31 January 2023 start from NZ$556, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Riu Palace Pacifico All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Palace Pacifico All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Riu Palace Pacifico All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riu Palace Pacifico All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Palace Pacifico All Inclusive?
You can check in from 3:00 PM - 11:30 PM. Check-out time is 11 AM.
Is there an on-site casino at Riu Palace Pacifico All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (15-min drive) is nearby.
What is there to do at Riu Palace Pacifico All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Riu Palace Pacifico All Inclusive also has 5 bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Riu Palace Pacifico All Inclusive?
Yes, there are 5 on-site restaurants. Nearby restaurants include Red Apple (3.4 mi), La Takeria (3.5 mi) and Sea Food The Fat Boy (3.5 mi).
Does Riu Palace Pacifico All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Riu Palace Pacifico All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Palace Pacifico All Inclusive like?
Riu Palace Pacifico All Inclusive is a short 3-minute walk from Nuevo Vallarta Beach and 7 minutes' walk from Playa Bucerias. Travellers say that this property is in a good location.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great staff, very clean and nice location.
Gerry Lynn, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ruben, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Was there a little holiday. It’s was just what I needed. Staff was really helpful and friendly beach was very nice. It was a relaxing time there.
Lloyd, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely resort,
Debra, 7-night trip
Verified Hotels.com guest review

6/10 Good

Would not revisit this specific location
The resort is a little run down, not enough bathrooms at the pool so everyone uses the pool. Gross! Food was good, lacking energy and entertainment.
Samantha, 7-night family trip
Verified Hotels.com guest review

6/10 Good

I wish it was better, but…
The resort is quite worn, the beds were uncomfortable, pillows were awful, the pool was gross and dirty, not enough bathrooms so people just pee in the pool.
Samantha, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable hotel
Great hotel. Staff are friendly and helpful. Pool is great. Beach is clean. Food was good. Only negative comment is the shower could be updated.
7-night trip
Verified Hotels.com guest review

2/10 Poor

They make us change the room after we checked in because the reception made a mistake got us the wrong room. They said, if we want to stay in the current room, we need to pay extra $. It was a horrible experience.. pack and unpack..
Kyanh, 3-night trip with friends
Verified Expedia guest review

2/10 Poor

Horrible experience overall, overpriced, would not recommend.
Marko, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a partial ocean view room on the 6th floor with sunset view. The weather was great at about 31C or 88F at noon. Most of the hotel staffs were very kind to us except only one who worked in the steak house. His service was mediocre and did not smile at all. We liked the Krystal fusion restaurant. The food was great and the staffs were very efficient and polite.
Denny, 4-night family trip
Verified Expedia guest review