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Hotel Universo, Florence, Italy

3-star3 stars
Piazza Santa Maria Novella, 20FlorenceFI50123Italy

City-center hotel, steps from Santa Maria Novella Basilica and Museum
  • Free continental breakfast and free WiFi
Great location
Fantastic service
Room needs to be improved
Complaints about WiFi
159See all 159 reviews
From 572 reviewsTripAdvisor Traveller Rating

Hotel Universo, Florence, Italy

from NZ$144
  • Classic Double or Twin Room
  • Superior Double or Twin Room, View
  • Classic Single Room
  • Triple Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets stay free

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

  • Discounted offsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping

Hotel Universo, Florence, Italy’s small print

Also known as

  • Hotel Universo Florence
  • Universo Florence


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 35.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Universo, Florence, Italy


  • In Santa Maria Novella
  • Cathedral of Saint Mary of the Flower - 7 min walk
  • Ponte Vecchio - 12 min walk
  • Santa Maria Novella Basilica and Museum - 1 min walk
  • Florence Baptistery - 6 min walk
  • San Lorenzo Church - 7 min walk
  • Fortezza da Basso - 10 min walk
  • Palazzo Vecchio - 12 min walk

Getting around

  • Florence (FLR-Peretola) - 15 min drive
  • Florence Santa Maria Novella Station - 4 min walk
  • Porta al Prato Station - 16 min walk
  • Florence-Statuto Station - 21 min walk
  • Discounted offsite parking
  • Onsite parking not available

Hotel Universo, Florence, Italy

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