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Hotel Universo

Photo gallery for Hotel Universo

Lobby
Superior Double or Twin Room, View | View from room
Superior Double or Twin Room, View | Minibar, individually decorated, individually furnished, desk
Deluxe Room | Minibar, individually decorated, individually furnished, desk
Deluxe Room | Minibar, individually decorated, individually furnished, desk

Overview of Hotel Universo

Hotel Universo

3-star property
City centre hotel within easy reach of Historic Center - Downtown

7.8/10 Good

609 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • 24/7 front desk
The price is NZ$148
Price available on 21/02/2023
Map
Piazza Santa Maria Novella, 20, Florence, FI, 50123

Room options

About this area

What's nearby

  • In Santa Maria Novella
  • Historic Center - Downtown - 1 min walk
  • Cathedral of Santa Maria del Fiore - 7 min walk
  • Ponte Vecchio - 8 min walk
  • Uffizi Gallery - 12 min walk
  • Piazza della Signoria - 4 min drive
  • Piazza di Santa Maria Novella - 4 min drive
  • Piazza del Duomo - 6 min drive

Getting around

  • Peretola Airport (FLR) - 22 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 4 min walk
  • Florence Santa Maria Novella Station - 5 min walk
  • Stazione Porta al Prado, Florence, Italy - 15 min walk
  • Cascine Station - 22 min walk

Restaurants

  • Alla Griglia - 2 min walk
  • Buca Lapi - 3 min walk
  • Ristorante CuCo - 3 min walk
  • Trattoria La Madia - 3 min walk
  • Pensavo Peggio - 3 min walk

About this property

Hotel Universo

Hotel Universo puts you 0.1 mi (0.1 km) from Historic Center - Downtown and 0.4 mi (0.6 km) from Cathedral of Santa Maria del Fiore. Also, this hotel is 0.4 mi (0.7 km) from Ponte Vecchio and 0.6 mi (1 km) from Uffizi Gallery. Fellow travellers say great things about the local sightseeing and walkable location.

Languages

English, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 35 per night)

Other information

  • Smoke-free property

Property amenities

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Languages

  • English
  • Italian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 35 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Universo Florence
Universo Florence
Hotel Universo Hotel
Hotel Universo Florence
Hotel Universo Hotel Florence

Frequently asked questions

Does Hotel Universo offer free cancellation for a full refund?
Yes, Hotel Universo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Universo?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Hotel Universo on 21 February 2023 start from NZ$148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Universo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Universo?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Universo?
Yes. Self-parking costs EUR 35 per night.
What are the check-in and check-out times at Hotel Universo?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Are there restaurants at or near Hotel Universo?
Yes. Nearby restaurants include La Martinicca (3-min walk), La Spada (3-min walk) and Osteria Pastella (3-min walk).
What's the area around Hotel Universo like?
Hotel Universo is in Santa Maria Novella, a short 4-minute walk from Florence (ZMS-Santa Maria Novella Train Station) and 7 minutes' walk from Cathedral of Santa Maria del Fiore. Travellers say that the local area is very walkable perfect for sightseeing.

Reviews

7.8

Good

8.2/10

Cleanliness

8.1/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

4/10 Fair

Not a comfortable stay
The air smelled like a fart. The rooms were small and dark color green.
Rosa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Kam Yiu Sunny, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic location. Very nice bathroom. Staff at front desk very helpful.
Brett, 6-night trip
Verified Expedia guest review

8/10 Very good

Excellent location, hôtel could use some updating. Basic amenities in the room such as coffee would be nice.
Eassa, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent location for a hotel. Friendly staff.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was great and the location is awesome. Five minute walk to the train station and steps away from multiple restaurants.
Eric, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Expedia guest review

6/10 Good

Not a pleasant stay.
The hotel is very old. We had a bad night when we woke up to notice a very bad smell “sewage smell”.
Lama, 4-night family trip
Verified Hotels.com guest review