All hotels in Florence, Italy
1 room, 2 adults

Hotel Universo, Florence, Italy

3-star3 stars
Piazza Santa Maria Novella, 20FlorenceFI50123Italy

City-center hotel, steps from Santa Maria Novella Basilica and Museum
  • Free continental breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Great location
Fantastic service
Room is all right
More comfort would be nice
135See all 135 reviews
From 584 reviewsTripAdvisor Traveller Rating

Hotel Universo, Florence, Italy

from NZ$138
  • Classic Double or Twin Room
  • Superior Double or Twin Room, View
  • Classic Single Room
  • Triple Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed

  • Pets stay free

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

  • Discounted offsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Working away
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping

Hotel Universo, Florence, Italy’s small print

Also known as

  • Hotel Universo Florence
  • Universo Florence


All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Parking is available nearby and costs EUR 35.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Universo, Florence, Italy


  • In Santa Maria Novella
  • Cathedral of Saint Mary of the Flower - 7 min walk
  • Ponte Vecchio - 12 min walk
  • Santa Maria Novella Basilica and Museum - 1 min walk
  • Florence Baptistery - 6 min walk
  • San Lorenzo Church - 7 min walk
  • Fortezza da Basso - 10 min walk
  • Piazza della Signoria - 11 min walk

Getting around

  • Florence (FLR-Peretola) - 22 min drive
  • Florence Santa Maria Novella Station - 4 min walk
  • Porta al Prato Station - 16 min walk
  • Florence Statuto Station - 25 min walk
  • Florence-Cascine Station - 24 min walk
  • Discounted offsite parking
  • Onsite parking not available

Recent reviews

Good 7.6 From 135 reviews

Hotel Universo, Florence, Italy
Hostel like but clean.
Location is good. Room was tired and grubby but clean. It was way too hot and the air con didn't work. When we asked we were told to leave the window open, but it opened onto a terrace accessible by two other rooms with only a bar in the way so was not safe. Bed very hard and room very dark. No kettle in room. But was better than other 3 star in Pisa was stayed in.
Paul, gb2 night trip
Hotel Universo, Florence, Italy
Very Good8.0
Great little hotel in excellent location
This hotel was in a brilliant location. Right opposite the Basilica of Santa Maria Novella and within the Piazza it had some beautiful views from the room if on the front of the hotel and was within walking distance of all the main attractions, as well as a 2 minute walk from the main train station. The hotel staff were lovely and very accommodating. The room was nice but a little on the small side. It was rather vivid in colour too, but made a great base for us being out all the time. Got a little noisy on the night time in the room with it facing the square and got woken up a few times, and the bed was a little on the uncomfy side, but on the whole it was a nice hotel to stay in. Would use again.
tom, gb2 night romance trip
Hotel Universo, Florence, Italy
Very Good8.0
Hotel is clean, but wifi is poor
Hotel is clean..but the Wifi is very poor. We stayed at 4th floor and even did not get any signal inside the room. The breakfast is limited.
A Traveller, as2 night romance trip
Hotel Universo, Florence, Italy
Hotel is just ok. It is located in a very loud location. Front desk staff are no friendly
Julianne, us2 night family trip
Hotel Universo, Florence, Italy
Very Good8.0
Great Value in One of Europe's Most Popular Cities
Our stay was very fine indeed. We treated our son and his girlfriend to a room and they also enjoyed the Universo for our first four nights -- very handy location and ease of getting to the key sites in Florence. Staff was super helpful and friendly (from front desk to the cleaning crew). Breakfast bar was always a treat and very well staffed. We find Universo Florence to be a really great affordable compromise in a very expensive city.
A Traveller, us6 night romance trip

See all reviews

Hotel Universo, Florence, Italy

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