Destination
Guests
All properties in Sorrento, Campania, Italy

Grand Hotel Europa Palace

4-star beachfront hotel with restaurant, near Sorrento Marina

  • Free buffet breakfast and free WiFi
From
NZ$222

Image gallery

null. Image 1 of null.
No photos available
7.8.Good.
  • Very nice and welcoming staff, always going the extra mile to please us.

    Sep 24, 2020

  • This hotel is stunning, location ia perfect, views are breathtaking😍😍😍. The staff were…

    Sep 23, 2020

See all 62 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Shopping

The following facilities are closed seasonally each year. They will be closed from May 18 to June 3:
  • Beach
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 69 smoke-free guestrooms
    • Daily housekeeping
    • On a private beach
    • Marina
    • Restaurant and bar/lounge
    • Rooftop terrace

    For families

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Private bathroom
    • Garden
    • Terrace
    • Daily housekeeping

    What’s around

    • In Sorrento City Centre
    • Sorrento Marina - 1 min walk
    • Marina Grande Beach - 16 min walk
    • Corso Italia - 4 min walk
    • Piazza Tasso - 5 min walk
    • Sorrento Lift - 12 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Standard Double Room, City View
    • Superior Double Room, Partial Sea View
    • Superior Double Room, Sea View
    • Economy Double Room Dependance
    • Single Room
    • Executive Suite, Sea View
    • Junior Suite, Sea View

    Location

    • In Sorrento City Centre
    • Sorrento Marina - 1 min walk
    • Marina Grande Beach - 16 min walk

    What’s around

    Landmarks

    • In Sorrento City Centre
    • Sorrento Marina - 1 min walk
    • Marina Grande Beach - 16 min walk
    • Corso Italia - 4 min walk
    • Piazza Tasso - 5 min walk
    • Sorrento Lift - 12 min walk
    • Sorrento Peninsula - 1 min walk
    • Museo Correale di Terranova - 2 min walk
    • Piazza Lauro - 2 min walk
    • Sedile Dominova - 5 min walk
    • Tasso Theatre - 6 min walk

    Getting around

    • Naples International Airport (NAP) - 52 min drive
    • Costa d'Amalfi Airport (QSR) - 73 min drive
    • Sorrento Station - 4 min walk
    • S. Agnello - 24 min walk
    • Sant'Agnello Station - 24 min walk
    • Airport shuttle (surcharge)

    At a glance

    Hotel size

    • This hotel has 69 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 2 PM-6:30 PM
    • Check-out time is 10 AM
    • Express check-in

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Babysitting/childcare*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • Onsite self parking (EUR 25 per day)

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • Room service (during limited hours)

    Things to do

    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Windsurfing nearby

    Working away

    • Business center
    • One meeting room

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Elevator
    • ATM/banking
    • Rooftop terrace
    • Garden
    • Terrace
    • Library
    • Fireplace in lobby
    • Television in common areas

    Languages Spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers

    Sleep well

    • Turndown service
    • Premium bedding

    Things to enjoy

    • In-room massage available
    • Balcony

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Bidet
    • Designer toiletries
    • Hair dryer

    Be entertained

    • Plasma TV
    • Cable/satellite TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Recreation

    On Site

    • Fitness facilities
    • Marina on site
    • Tennis on site

    Nearby

    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Surfing/boogie boarding nearby
    • Water skiing nearby
    • Windsurfing nearby

    Small print

    Also known as

    • Europa Grand Hotel Sorrento
    • Grand Europa Palace Sorrento
    • Grand Hotel Europa Palace Hotel
    • Grand Hotel Europa Palace Sorrento
    • Grand Hotel Europa Palace Hotel Sorrento
    • Europa Grand Sorrento
    • Grand Hotel Europa Palace Sorrento
    • Grand Hotel Europa Palace
    • Grand Europa Palace Sorrento
    • Grand Europa Palace
    • Europa Palace Grand Sorrento
    • Hotel Europa Palace Grand
    • Europa Grand Hotel Restaurant

    Optional extras

    Self parking costs EUR 25 per day

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge

    Policies

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

    Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

    The seasonal pool is open from June to October.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
    • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Grand Hotel Europa Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 25 per day.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - 6:30 PM. Check-out time is 10 AM. Express check-in and contactless check-out are available.
    • Yes, there's an onsite restaurant. Nearby restaurants include Ristorante Pizzeria Tasso (3-min walk), Fauno (5-min walk), and Il Leone Rosso (5-min walk).
    • Yes, an airport shuttle is available.
    • Practice your swing on the tennis courts. Enjoy amenities like a private beach, a seasonal outdoor pool, and a fitness center. Grand Hotel Europa Palace also has a garden.
    7.8.Good.
    • 10.0.Exceptional

      Great location and pool

      Fantastic location, great swimming pool and sunbathing area. The breakfast wasn't great so we didn't bother with it the last couple of days also the shower head didn't fit its holder and you had to hold it while showering. Would highly recommend this hotel to anyone visiting Sorrento

      Adam, 3 night trip, Sep 19, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Really good location less 200 meters to the center. The building a bit old but it’s nice and clean

      Joy, 1 night trip, Sep 14, 2020

      Verified Expedia guest review

    • 8.0.Very good

      The hotel is beautiful, very old & grand however the pool area is not properly maintained, loungers are old & often dirty & floor not cleaned. The food service by the pool is also incredibly slow, twice we ordered a sandwich for lunch which resulted in 60-90 minute wait, suffice to say we didn’t bother a third time. This really needs to be addressed.

      7 night family trip, Sep 7, 2020

      Verified Expedia guest review

    • 8.0.Very good

      ea Sorrento

      Very good but some slight issues with WiFi and dining service which wasn’t an issue for us but might be to some more particular guests , maybe?

      Geraldine, 7 night family trip, Jul 30, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      The location of the hotel is wonderful but it need several million euros to remodel and update to 2020 quality level they advertise. After we checked into our room in used the restroom. I found hair on the floor form previous guests. We had a bottle of wine and wanted to use the mini-frig but it wasn't working. We called down to the manager's office to ask for some help and what we got was workman who got it to work for a few minutes and then it stopped. The manager and front desk staff was not willing to move us to another room, so we what we prepaid for was a dirty uncomfortable non working room. Never again will we stay there

      Monica, 3 night family trip, Jul 26, 2020

      Verified Expedia guest review

    • 8.0.Very good

      It's in a great location, the view of the sea could have been better, but there were scaffolds near my window that obstructed the view. Make sure that you let them know that you have the free parking amenity because there was some confusion when I inquired about mine.

      Eric, 2 night trip, Jun 18, 2020

      Verified Expedia guest review

    • 8.0.Very good

      The view from the breakfast room and hotel balcony is beautiful. Staff are helpful. The hotel is old and dated. In Sorrento you expect to get fresh squeezed orange juice with breakfast, which was not the case. Otherwise the coffee and food was as expected. the location of the Hotel was ideal as we needed to be near the center and close to the train station and SITA bus stop.

      1 night romance trip, Jan 1, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Conveniently close to train station with great ocean view.

      Octopus, 2 night family trip, Dec 27, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Beautiful property by the sea and excellent location

      4 night family trip, Dec 26, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Heater sound was loud. Beautiful property, great location. Very nice staff. Tv hard to turn on

      3 night family trip, Dec 25, 2019

      Verified Expedia guest review

    See all 62 reviews