Boutiquehotel Schlosspalais

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Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of Boutiquehotel Schlosspalais

Boutiquehotel Schlosspalais

4.0 star property
4-star hotel with spa, near Wernigerode Marktplatz

8.8/10 Fabulous

153 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Ski facilities
Map
Johann Sebastian Strasse 11, Wernigerode, ST, 38855
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Sauna
  • Steam room
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
For families
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Wernigerode Marktplatz - 4 min walk
  • Wernigerode Castle - 5 min drive
  • Harz National Park - 15 min drive
  • Baumannshöhle - Rübeländer Stalagmite Cellars - 13 min drive
  • Blankenburg Castle - 16 min drive
  • Wurmberg Gondola - 24 min drive
  • Pullman City Harz - 25 min drive
  • Wurmberg - 32 min drive
  • Brocken - 193 min drive
  • Hexentanzplatz - 32 min drive

Getting around

  • Hecklingen (CSO-Magdeburg - Cochstedt) - 45 min drive
  • Hannover Airport (HAJ) - 82 min drive
  • Darlingerode Station - 10 min drive
  • Wernigerode Central Station - 16 min walk
  • Wernigerode Elmowerk Station - 21 min walk

About this property

Boutiquehotel Schlosspalais

Boutiquehotel Schlosspalais puts you within a 15-minute drive of Harz National Park. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with spa services. Other highlights at this upscale hotel include a sauna, a steam room, and a garden. The helpful staff and breakfast get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 9:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7 AM - 9:30 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Coffee/tea in a common area

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Whale-watching nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 6-17 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 10 for adults and EUR 10 for children (approximately)
  • Early check-in can be arranged for an extra charge of EUR 40 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Hotel Schlosspalais
Hotel Schlosspalais Wernigerode
Schlosspalais
Schlosspalais Wernigerode
Boutiquehotel Schlosspalais Hotel Wernigerode
Boutiquehotel Schlosspalais Hotel
Boutiquehotel Schlosspalais Wernigerode
Hotel Boutiquehotel Schlosspalais Wernigerode
Wernigerode Boutiquehotel Schlosspalais Hotel
Hotel Boutiquehotel Schlosspalais
Hotel Schlosspalais Wernigerode
Boutiquehotel Schlosspalais
Boutiquehotel Schlosspalais Hotel
Boutiquehotel Schlosspalais Wernigerode
Boutiquehotel Schlosspalais Hotel Wernigerode

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.5/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Wonderful hotel, great service and excellent sauna/spa area. Perfect for a romantic getaway. Close to the Brocken and all hiking areas.
CORINNA, 1-night romance trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Empfohlen für Familien
Sehr schönes Hotel mit Charakter und super freundlichem Personal!
Marco, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Hadas, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Ingrid, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ingrid, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The Hotel was close to town centre and had good parking facilities.
tricia, 4-night trip
Verified Expedia guest review

8/10 Very good

Nice stay
Nice castle view from the room, good breakfast, kind staff... 🙂
Joerg, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great view of the castle. Friendly staff. Centrally located. Good value
Dan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel in a quiet part of the town. Facilities excellent and staff friendly and helpful. About 20 minutes from the DB station, but a pleasant walk through the town.
3-night trip
Verified Expedia guest review