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All properties in Kota Kinabalu (and vicinity), Sabah, Malaysia
1 room, 2 adults

The Klagan Regency

2-star2 stars
TB-00-01, 1 Borneo Hypermall, Jalan UMS Kota Kinabalu, Kota Kinabalu (and vicinity), Sabah, 88450, Malaysia

Hotel with outdoor pool, connected to a shopping center, near 1Borneo Hypermall
  • Free WiFi

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Need to improve the quality and choices of breakfast... Need to have more options for…Jun 28, 2020
  • the best place for holiday, good serviceJun 5, 2020

The Klagan Regency

from NZ$110
  • Superior King Room
  • Deluxe King Room
  • Suite
  • Deluxe Twin Room
  • Superior Twin Room

What’s around The Klagan Regency


  • 1Borneo Hypermall - 1 min walk
  • University of Malaysia Sabah - 14 min walk
  • Tun Mustapha Tower - 39 min walk
  • Borneo Marine Research Institute - 40 min walk
  • Hospital Wanita Dan Kanak-Kanak Sabah - 42 min walk
  • Gaya Street Sunday Market - 7.9 mi / 12.8 km
  • Suria Sabah Shopping Mall - 8 mi / 12.9 km
  • Jesselton Point Ferry Terminal - 8.1 mi / 13.1 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 30 min drive
  • Tanjung Aru Station - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 269 rooms
  • This hotel is arranged over 15 floors


  • Check-in time 3 PM-4 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in rooms



  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
Working away
  • Business center
  • Conference space
  • One meeting room
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 32-inch TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

The Klagan Regency’s small print

Also known as

  • 1borneo Kota Kinabalu
  • Novotel Kota Kinabalu 1borneo
  • Klagan Regency Hotel Kota Kinabalu
  • Klagan Regency Hotel
  • Klagan Regency Kota Kinabalu
  • Klagan Regency
  • The Klagan Regency Hotel
  • The Klagan Regency Kota Kinabalu
  • The Klagan Regency Hotel Kota Kinabalu
  • 1borneo Novotel
  • Kota Kinabalu 1borneo
  • Kota Kinabalu Novotel
  • Novotel 1borneo
  • Novotel 1borneo Hotel
  • Novotel 1borneo Hotel Kota Kinabalu
  • Novotel 1borneo Kota Kinabalu
  • Novotel Kota Kinabalu


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 120.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Klagan Regency

  • Does The Klagan Regency offer free cancellation for a full refund?
    Yes, The Klagan Regency does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Klagan Regency?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Klagan Regency?
    Sorry, there's no onsite parking at The Klagan Regency.
  • Is there a pool at The Klagan Regency?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Klagan Regency?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Klagan Regency?
    You can check in from 3 PM - 4 AM. Check-out time is noon. Express check-out is available.
  • Are there restaurants at or near The Klagan Regency?
    Yes, there's an onsite restaurant. Nearby restaurants include Starbucks (4-min walk), Dunkin' Donuts (4-min walk), and sushi king (4-min walk).
  • What is there to do at The Klagan Regency and nearby?
    The Klagan Regency has an outdoor pool.

Recent reviews

Very good 8.4 From 74 reviews

Exceptional 10.0
Will stay again, definitely
It was amazing..the room is clean, the breakfast was great..will recommend to friends
my2 night family trip
Exceptional 10.0
Awesome nice place to stay with famili
my1 night family trip
Very good 8.0
Everything was perfect but the bathtub drain stopper stucked in closer position; hence the water cant drain out propey.
Aimi, my1 night romance trip
Exceptional 10.0
best stay in sabah
my4 night family trip
Very good 8.0
Great hotel near to the UMS campus.
Was here on a vacation, and stayed in KK for a few nights while exploring Sabah. This hotel is convenient and is located in a large mall. It seems to be an old Novotel, but has not really been maintained well and is in need of some repair. However, it is clean and comfortable and the series excellent! The breakfast is comprehensive and good and the rooms are large. The only is so we had was the water in the show as not quite hot enough, and parking is a big problem. The hotel itself does not have any reserved par and there is no valet service. There is only street part, but because it is located at a big mall, most of the time there is no parking available. Overall, a good hotel outside of downtown. Note that it takes about 20 minutes to drive to downtown from this hotel.
David, us2 night trip
Exceptional 10.0
the best hotel
my2 night family trip
Very good 8.0
Nice hotel near UMS
Vacation with my wife. Overall the hotel is nice, and the service is very good, but the parking is a big problem. There is only street parking available, and because the hotel is part of a mall, it is really hard to find parking. The hotel should provide at least valet pa.
David, us1 night trip
Fair 4.0
Room is not ready after register for check in. Check in abt 1900hrs local time. Problems in finding parking lot.
sg2 night trip
Very good 8.0
Parking problemmmmm
my2 night family trip
Exceptional 10.0
staff is very nice
my1 night family trip

The Klagan Regency