Bournemouth West Cliff Hotel & Spa, a tranquil retreat in the heart of Bournemouth City Centre. With 2 indoor pools and a rejuvenating spa, indulge in treatments like body wraps and facials or simply unwind on sun loungers. The hotel's charming garden and bar offer additional spaces to relax.
Bournemouth International Centre - 14 min walk - 1.2 km
Bournemouth Pavillion Theatre - 17 min walk - 1.4 km
Getting around
Bournemouth (BOH-Bournemouth Intl.) - 13 min drive
Southampton (SOU) - 41 min drive
Bournemouth Station - 4 min drive
Branksome Station - 7 min drive
Parkstone Station - 13 min drive
Restaurants
Pinocchio Ristorante - 5 min walk
Brewhouse & Kitchen - 6 min walk
the palm - 5 min walk
Smokin' Aces - 7 min walk
Flirt Café Bar - 8 min walk
About this property
Bournemouth West Cliff Hotel & Spa
Bournemouth West Cliff Hotel & Spa puts you in a great location, within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps or hydrotherapy. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and location.
At a glance
DONE
Hotel size
83 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 10 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of GBP 20.00 (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
Dining venue
Fitness facilities
Sauna
Spa
Hot tub
Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
Dining venue
Fitness facilities
Full-service spa
Sauna
Hot tub
Swimming pool
Parking
Uncovered self-parking costs GBP 10 per night
Pool, spa, & gym (if applicable)
The spa is accessible for GBP 15 per person, per night
Guests under 18 years old are not allowed in the spa
Policies
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth
Frequently asked questions
Does Bournemouth West Cliff Hotel & Spa offer free cancellation for a full refund?
Yes, Bournemouth West Cliff Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bournemouth West Cliff Hotel & Spa?
Yes, there are 2 indoor pools.
Are pets allowed at Bournemouth West Cliff Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bournemouth West Cliff Hotel & Spa?
Yes. Self-parking costs GBP 10 per night.
What are the check-in and check-out times at Bournemouth West Cliff Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Bournemouth West Cliff Hotel & Spa?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (15-min walk) is nearby.
What is there to do at Bournemouth West Cliff Hotel & Spa and nearby?
Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 indoor swimming pools. Bournemouth West Cliff Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Bournemouth West Cliff Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Bournemouth West Cliff Hotel & Spa like?
Bournemouth West Cliff Hotel & Spa is a short 13-minute walk from Bournemouth Beach and 13 minutes' walk from Bournemouth International Centre. The local area is walkable and popular for its beaches.
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Reviews
Bournemouth West Cliff Hotel & Spa Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.4
Location
8.2
Staff & service
7.4
Property conditions & facilities
Popular mentions
Room
Service staff
Spa
Breakfast
Parking
Beach
Food
Location
Bathroom
Bed
Reviews
Verified
8/10 Very good
10 April 2026
Very nice stay, family friendly place, kids love the pool and breakfast.
Iain
Iain, 4-night trip
Verified
10/10 Exceptional
28 March 2026
Great location, lovely room, spacious, modern and clean.
Staff very friendly and helpfil
Vivienne
Vivienne, 1-night trip
Verified
10/10 Exceptional
2 April 2026
Rooms are in excellent condition, staff are very welcoming and smiley. Hospitality checked.😀😀😀
Joseph
Joseph, 2-night trip
Verified
10/10 Exceptional
17 February 2026
Staff were friendly.
sue
sue, 3-night trip
Verified
8/10 Very good
10 April 2026
We always enjoy our stay at West Cliff hotel.Staff are very friendly and helpful, the pool and garden areas are great for the kids to have fun whilst adults relax.
Would be nice to have some bottled water in rooms. Could do with shampoo and body wash pumps in the bathrooms instead of very small bottles that are supplied. Short walk to the beach but far enough away from late night activaties in the main town which I prefer when little ones stay. Resturant and bar very nice and food is alway good.
Dean
Dean, 3-night trip
Verified
10/10 Exceptional
1 February 2026
The room was very clean, the hotel was lovely and clean. The spa was amazing and all the staff in the hotel were very friendly. Would definitely recommend the hotel and would stay there again 🙂
Lianne
Lianne, 2-night trip
Verified
8/10 Very good
28 January 2026
Clean, friendly efficient staff. Spa facilities were wonderful
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
29 December 2025
We enjoyed our stay very much particularly the SPA.
The staff were very friendly and polite and the food was very good too.
Carla
Carla, 1-night trip
Verified
10/10 Exceptional
5 December 2025
Friendly staff , good location, thoroughly enjoyable stay , many thanks
John
John, 1-night trip
Verified
6/10 Good
27 February 2026
Comfortable room, bed mattress a bit lumpy, but ok
clare
clare, 4-night trip
Verified
10/10 Exceptional
19 January 2026
The rooms were clean and tidy. The staff were polite, friendly and helpful. I would definitely visit this hotel again.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
30 December 2025
Had a lovely stay , very clean , staff helpful.
Lots to choose for breakfast, nice fresh and hot.
We had such a good stay we decided to stay an extra night .
Laura
Laura, 2-night trip
Verified
8/10 Very good
14 January 2026
Nice room
Good amenities
Quiet - couldn’t hear and noise or much road noise
Emma
Emma, 2-night trip
Verified
10/10 Exceptional
20 January 2026
Clean room, clean bathroom, fresh towels.
Nathalie
Nathalie, 2-night trip
Verified
10/10 Exceptional
18 December 2025
Everything was perfect , check in easy , room was ready early , all staff at reception and bar were excellent , happy and welcoming.
Room was fab , nice quiet sleep & at this time of year an amazing price.
Stephen Keith
Stephen Keith, 1-night trip
Verified
10/10 Exceptional
25 October 2025
Clean spacious room
Friendly staff
Great pool and spa
Alvey
Alvey, 1-night trip
Verified
10/10 Exceptional
31 October 2025
Very good hotel we really enjoyed our stay it's clean,tidy and good atmosphere thanks
Sekou
Sekou, 1-night trip
Verified
10/10 Exceptional
17 September 2025
Great hotel and nice spa will definitely be returning
Darren
Darren, 2-night trip
Verified
8/10 Very good
3 January 2026
The room was decent and the hotel pleasant. The staff were friendly and the breakfast basic but absolutely fine. The main issue was the spa which needs some work and was not really fit for purpose on our visit
Simon
Simon, 1-night trip
Verified
10/10 Exceptional
30 November 2025
The staff were friendly and helpful. The kids enjoyed the pool. The location is good. Very comfy bed
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
7 December 2025
Great staff on reception, swim included, bar staff friendly and brilliant breakfast, including gluten-free options!
We will be back
Tracey
Tracey, 1-night trip
Verified
10/10 Exceptional
23 July 2025
The staff are very helpful breakfast very good would stay again
Rosemary
Rosemary, 3-night trip
Verified
8/10 Very good
26 August 2025
Nice clean hotel
James
James, 1-night trip
Verified
10/10 Exceptional
5 January 2026
We stayed in a family room. Two adults and two children (10 and 13). There was lots of space and the beds were comfortable.
Staff were honestly brilliant, from the helpfulness of reception, the breakfast hostess as well as the spa staff, couldn’t ask for more.
Everything was really clean at the beginning of each day.
Kathy
Kathy, 2-night trip
Verified
6/10 Good
3 January 2026
Staff were very helpful and friendly, could not fault their service and hospitality.
Room and overall amenities were good but will need revamping in the near future. do need updating and room was very warm but thankfully a window helped to level out the balance of the heat