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All properties in Bournemouth, England, United Kingdom

Bournemouth West Cliff Hotel

Luxury hotel with 2 indoor pools, near Bournemouth Beach

  • Free WiFi
From
NZ$98

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7 Durley Chine Road, Bournemouth, BH2 5JS, England, United Kingdom
7.6.Good.
  • Great staff, clean comfortable standard room and spa facilities were nice. Breakfast v…

    Sep 26, 2021

  • The section of the Hotel we stayed in (Room102) was excellent as it had a sitting room,…

    Sep 6, 2021

See all 237 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Safe
Dining options

The following facilities or services will be unavailable from December 23 2021 to December 26 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub
  • Swimming pool
  • The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue
  • Fitness facilities
  • Sauna
  • Full-service spa
  • Spa tub
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 83 guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • Full-service spa
    • 2 indoor pools

    What’s around

    • In Bournemouth City Centre
    • Bournemouth Beach - 13 min walk
    • Bournemouth International Centre - 13 min walk
    • Oceanarium - 16 min walk
    • Durley Chine Beach - 9 min walk
    • The Square - 11 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room
    • Family Room
    • Standard Twin Room
    • Superior Room
    • Superior Quadruple Room

    What’s around

    Landmarks

    • In Bournemouth City Centre
    • Bournemouth Beach - 13 min walk
    • Bournemouth International Centre - 13 min walk
    • Oceanarium - 16 min walk
    • Durley Chine Beach - 9 min walk
    • The Square - 11 min walk
    • Bournemouth Town Hall - 13 min walk
    • Alum Chine Beach - 13 min walk
    • Bournemouth Lower Gardens - 14 min walk
    • Genting Casino Bournemouth - 15 min walk
    • St. Peter's Church - 16 min walk

    Getting around

    • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive
    • Southampton (SOU) - 37 min drive
    • Branksome Station - 30 min walk
    • Bournemouth Station - 4 min drive
    • Parkstone Station - 6 min drive
    map
    See on map
    7 Durley Chine Road, Bournemouth, BH2 5JS, England, United Kingdom

    At a glance

    Hotel size

    • This hotel has 83 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Uncovered onsite self parking (GBP 12 per night)
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • English breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge

    Things to do

    • Number of indoor pools - 2
    • Fitness facilities
    • Full-service spa
    • Spa tub
    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Parasailing nearby
    • Sailing nearby
    • Windsurfing nearby
    • Sauna

    Working away

    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Picnic area
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Raised toilet seat
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • Russian
    • Spanish

    In the room

    Home comforts

    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi

    More

    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Bournemouth West Cliff Hotel Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a spa tub.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Recreation

    On Site

    • Fitness facilities
    • Sauna
    • Spa tub

    Nearby

    • Bicycle rentals nearby
    • Golfing nearby
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Parasailing nearby
    • Sailing nearby
    • Windsurfing nearby

    Fees & policies

    Optional extras

    • Breakfast costs between GBP 15 and GBP 15 for adults, and GBP 5 and GBP 10 for children (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge of GBP 20.00 (subject to availability)

    Children & extra bedsPay at property

    • Rollaway beds are available for GBP 15 per night

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Uncovered self parking costs GBP 12 per night

    Pool, spa & gym (if applicable)Pay at property

    • Facility access costs GBP 12 per person, per stay
    • Guests under 18 years old are not allowed in the spa

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard and debit cards. Cash is not accepted.

    Please note the hotel reserves the right to charge the credit card on file at the time the cancellation policy applies for any bookings where payment for the stay will be made on site instead of at the time of booking.

    Also known as

    • Bournemouth Hallmark
    • Hallmark Bournemouth West Cliff
    • Hallmark Cliff
    • Hallmark Hotel Spa Bournemouth
    • Hallmark Hotel Bournemouth West Cliff
    • Bournemouth West Cliff
    • Bournemouth West Cliff Hotel Hotel
    • Bournemouth West Cliff Hotel Bournemouth
    • Bournemouth West Cliff Hotel Hotel Bournemouth
    • Bournemouth Hallmark Hotel
    • Bournemouth Hotel Hallmark
    • Hallmark Bournemouth
    • Hallmark Bournemouth Hotel
    • Hallmark Hotel Bournemouth
    • Hotel Hallmark Bournemouth
    • Bournemouth West Cliff
    • Hallmark Hotel Cliff

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Bournemouth West Cliff Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes. Self parking costs GBP 12 per night.
    • Yes, there are 2 indoor pools. The swimming pool will be unavailable from December 23 2021 to December 26 2021 (dates subject to change).
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from December 23 2021 to December 26 2021 (dates subject to change). Nearby restaurants include Koh Thai Tapas (4-min walk), Steam Vintage Tea Rooms (4-min walk), and Poole Hill Brewery (4-min walk).
    • No, this hotel doesn't have a casino, but Genting Casino Bournemouth (15-min walk) is nearby.
    • Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 indoor swimming pools. Bournemouth West Cliff Hotel also has a sauna and a fitness center, as well as a picnic area and a garden.
    7.6.Good.
    • 10.0.Exceptional

      NICE 2 NIGHT BREAK

      VERY NICE STAFF, OVERALL CLEAN EXCEPT COMMUNIAL TOILETS WERE NOT GOOD - DIRTY. BREAKFAST WAS GOOD. ROOM WAS VERY NICE BATHROOM COULD BE REFURBISHED TO MAKE PERFECT.

      2 night trip, Aug 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay in a great hotel

      Really great stay. Room was big and airy. Would really recommend this hotel. Cant fault it

      Joanne, 1 night family trip, Aug 25, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Ruined our break - dirty, run down hotel

      Awful check in with a rude, lazy receptionist. When we asked about breakfast and pool opening times were told its all on the sheet. When we checked into our room it was dirty and run down. We then discovered a loft hatch in the bathroom which birds were nesting or trapped inside and squarking to get out. We advised the staff and they said there is a nest up there. We asked to move rooms and were told we could move into a room someone had checked out of as soon as they arrived as there was no way of getting her disabled mother to the room but we were also told we would need to move straight away despite us having a dinner reservation & having to pack up everything as they wanted to resell our room that night despite it having a known birds nest in. We were even told that if we didn't move immediately we would have to stay in the original room but the birds quite down & go to sleep at night! When we asked to speak to the manager he did not even bother to come and speak to us therefore we informed the rude receptionist that we would not move until we got back from dinner. This ruined our evening. We missed our dinner reservation. When we finally moved rooms at 11pm the new room was also dirty & we had to go buy cleaning products to sort this. The rooms are run down, the taps didn't even reach into the sink so we had to wash our hands in the bathtub & the curtains were not wide enough for the window. The staff or hotels.com did nothing to help despite constant calls until 2am.

      Danielle, 3 night trip, Aug 22, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Considering the price of the room, the room itself was incredibly basic. There was also no housekeeping Friday-sunday which seemed very strange considering that is surely the hotels busiest period? The shower was incredibly weak and the bath didn’t drain. My friend was also staying in another room. She found vomit all around her toilet when she checked in. Not good value for money at all.

      Emma, 3 night trip, Aug 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Weekend Getaway.

      The hotel was lovely and the staff were very welcoming and helpful. Facilities, although we didn’t use all of them, seemed well maintained. Wasn’t impressed with the decision to charge hotel guests to park in the hotel car parks, especially as there’s free parking in surrounding streets and there didn’t seem to be many available spaces meaning they don’t monitor how many spaces they sell. I found it strange especially under current circumstances that they don’t service rooms Friday through to Sunday.

      Daniel, 3 night family trip, Aug 19, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      When booking your room make sure to ask if there is a wedding on as pur room was directly above thr reception area, we coulf clearly hear every song, shouting and singing till 1 in the morning which was a problem for us

      Sarah, 1 night family trip, Aug 18, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hotel restaurant and bar were very clean breakfast was cooked for you and brought to your table rooms were clean just a little outdated that was the only downside to our stay but overall hotel was a great place to stay and staff were brilliant would definitely go back very clean spa and pool area also

      Douglas, 6 night trip, Aug 17, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Terrible! Don’t waste your money!

      Rude staff...overpriced rooms not worth the money paid.. dirty carpets... broken bathroom door that was coming off the hinges...bathroom without a lock in a family room..hair dryer located in the living area without a mirror near by...light not working in main bedroom... do I need to say more?

      1 night family trip, Aug 17, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      nice hotel with friendly staff

      its a very nice hotel with lovely staff. The only things that let it down was the bathroom needs updating the towel rail had been removed from the bathroom so there was little room to hang your towels and the water in the shower was temperamental. Also the walls must be very think as I could hear people talking in the next room in the early hours.

      sharon, 2 night trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Over priced & still enforcing outdated Covid rules

      Over priced and tired. Over £300 with parking and breakfast for a single nights stay, I was expecting so much more. Room smelt musty and had massive cracks in the ceiling! The hotel still isn’t running any room service “Due to Covid” they’re explanation is that “we need to keep our staff safe, so we won’t send them to your room” So you can’t have a plate of chips brought up to your room but it was perfectly safe for them to work in the self service, buffet breakfast area without wearing masks?? Signs on all the public toilet doors asking you to “use the toilet in your room” I found the whole place massively over the top with they’re own Covid rules. They need to tell visitors before they arrive or at least at check in that the hotel is still running its “own version of Covid rules”

      joss, 1 night family trip, Aug 7, 2021

      Verified Hotels.com guest review

    See all 237 reviews