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Bay of Palms

3.5 star property
Family-friendly aparthotel with outdoor pool, near The Pines Elanora

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Bay of Palms

Photo gallery for Bay of Palms

Kayaking
Shopping centre
Individually decorated, individually furnished, blackout curtains
Deluxe Studio
Deluxe Lakefront 1 bedroom | Living area

Overview of Bay of Palms

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Kitchenette
  • Laundry facilities
  • Free WiFi
  • Air conditioning
Map
12 Coolgardie Street, Elanora, QLD, 4221
Main amenities
  • 44 smoke-free apartments
  • Weekly housekeeping
  • Outdoor pool
  • Waterslide
  • Bar/lounge
  • Room service
  • Air conditioning
  • Garden
  • Arcade/games room
  • Computer station
  • Vending machine
  • Self-serve laundry
Feel at home
  • Kitchenette
  • Garden
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
  • Flat-screen TV

Room options

View all photos for Deluxe Lakefront Studio

Individually decorated, individually furnished, blackout curtains

Deluxe Lakefront Studio

  • Studio
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard 1 bedroom

Individually decorated, individually furnished, blackout curtains

Standard 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe 1 bedroom

Deluxe 1 bedroom

Deluxe 1 bedroom

  • 1 bedroom
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Studio

Individually decorated, individually furnished, blackout curtains

Standard Studio

  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Studio

Individually decorated, individually furnished, blackout curtains

Deluxe Studio

  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Lakefront Studio

Standard Lakefront Studio

Standard Lakefront Studio

  • Studio
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Lakefront 1 bedroom

Individually decorated, individually furnished, blackout curtains

Deluxe Lakefront 1 bedroom

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Standard Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms

Individually decorated, individually furnished, blackout curtains

Deluxe Room, 2 Bedrooms

  • 2 bedrooms
  • Resort view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Lakefront 2 bedroom

Individually decorated, individually furnished, blackout curtains

Standard Lakefront 2 bedroom

  • 2 bedrooms
  • Lake view
  • Sleeps 8
  • 2 Queen Beds

View all photos for Basic Studio

Individually decorated, individually furnished, blackout curtains

Basic Studio

  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

About this area

What's nearby

  • In Elanora
  • Currumbin Wildlife Sanctuary - 3 min drive
  • Currumbin Beach - 7 min drive
  • Burleigh Beach - 13 min drive
  • Kirra Beach - 13 min drive
  • Coolangatta Beach - 14 min drive
  • Snapper Rocks - 12 min drive
  • Pacific Fair Shopping Centre - 14 min drive
  • The Star Gold Coast - 14 min drive
  • Robina Town Centre - 12 min drive
  • The Oasis - 15 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 12 min drive
  • Varsity Lakes Station - 16 min drive
  • Helensvale Station - 24 min drive

Restaurants

  • Mr Kebabs - 6 min walk
  • The Shelf Deli Cafe - 7 min walk
  • Zipang - 16 min walk
  • Balter Brewing Company - 19 min walk
  • Currumbin RSL - 11 min walk
Map

About this property

Bay of Palms

Bay of Palms puts you only 4.8 mi (7.8 km) from the airport, and within a 15-minute drive of The Star Gold Coast. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Apartments feature kitchenettes, flat-screen TVs and room service. Fellow travellers like the pool.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2 PM until 5 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:30 AM - 5 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Outdoor Pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Kitchenette

  • Fridge
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: AUD 30.0 per day

Bathrooms

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pool or billiards table
  • Games room
  • TV in a common area

Outdoor areas

  • Barbecue
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (weekly)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Vending machine
  • Front desk (limited hours)

Location highlights

  • On the lake
  • On the waterfront
  • Near the boardwalk
  • Near the airport
  • In the shopping district
  • In the suburbs

Things to do

  • Waterslide
  • Fishing on site
  • Kayaking on site
  • Bike hire on site
  • Rowing/canoeing on site
  • Whale watching nearby

Safety features

  • Smoke detector
  • Window guards

General

  • 44 rooms
  • 2 floors
  • Individually decorated
  • Individually furnished
  • Access via exterior cooridors

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of AUD 50.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for AUD 30.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and window guards on site.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Frequently asked questions

Does Bay of Palms offer free cancellation for a full refund?
Yes, Bay of Palms does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bay of Palms?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Bay of Palms?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Bay of Palms?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Bay of Palms?
Yes, there's free self parking.
What are the check-in and check-out times at Bay of Palms?
You can check in from 2 PM - 5 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Bay of Palms and nearby?
Have fun with on-site activities such as kayaking, rowing and fishing. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a water slide and an arcade. Bay of Palms also has a garden.
Does Bay of Palms have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, cookware and a coffee maker.
What's the area around Bay of Palms like?
Bay of Palms is located on the waterfront in Elanora, a short 1-minute walk from The Pines Elanora and 19 minutes' walk from Palm Beach Pirate Treasure Island Playground.

Reviews

8.2

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

Lisa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

風景很好,面向湖邊
4-night family trip
Verified Hotels.com guest review

8/10 Very good

All Good
A musical event at a local venue. Clean, well appointed, close to the committed show. More coffee packs and milk containers would have been nice. Aside from that good parking, a comfortable nights rest.
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional