Does Sofitel London Heathrow offer free cancellation for a full refund?

Yes, Sofitel London Heathrow does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Sofitel London Heathrow?

As of 3 July 2022, prices found for a 1-night stay for 2 adults at Sofitel London Heathrow on 1 August 2022 start from $419, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Sofitel London Heathrow?

This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Are pets allowed at Sofitel London Heathrow?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sofitel London Heathrow?

Yes. Self parking costs GBP 20 per night.

What are the check-in and check-out times at Sofitel London Heathrow?

You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-out are available.

What is there to do at Sofitel London Heathrow and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Sofitel London Heathrow?

Yes, there are 2 onsite restaurants.

What's the area around Sofitel London Heathrow like?

Sofitel London Heathrow is in Heathrow Villages, a short 6-minute walk from Heathrow Terminal 5 Station. The local area is good for families and and our guests say it is very walkable.

Sofitel London Heathrow (London, United Kingdom), London hotel discounts

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UNESCO Sustainable Travel Pledge

Luxury hotel in Heathrow Villages with 2 restaurants and bar/lounge

8.8/10 Fabulous

1,712 verified Hotels.com guest reviews

Property highlights

Parking available
Free WiFi
Gym
Non-smoking
Air conditioning
Refrigerator

Price available on 01/08/2022

Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD

Main amenities

Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
24-hour fitness center
Self parking
24-hour room service
Coffee shop/cafe
Business center
45 meeting rooms
Limo/town car service
UNESCO Sustainable Property
24-hour front desk

For families

Children stay free
Free cribs/infant beds
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower

Cleaning & safety

Cleaned with disinfectant
Hand sanitiser provided
Social distancing
Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

In Heathrow Villages
Royal Holloway, University of London - 6 min drive
Runnymede - 8 min drive
Stockley Park - 17 min drive
Thorpe Park - 19 min drive
Virginia Water - 17 min drive
London Motor Museum - 17 min drive
Wentworth Golf Club - 11 min drive
Brunel University - 10 min drive
Windsor Castle - 20 min drive
Frogmore House - 14 min drive

Getting around

Heathrow Airport (LHR) - 12 min drive
Luton Airport (LTN) - 37 min drive
Gatwick Airport (LGW) - 43 min drive
London City Airport (LCY) - 83 min drive
Staines Station - 7 min drive
Wraysbury Station - 8 min drive
Heathrow Terminal 5 Station - 6 min walk

About this property

Sofitel London Heathrow

Sofitel London Heathrow puts you just 3.5 mi (5.7 km) from the airport and 5.1 mi (8.3 km) from Royal Holloway, University of London. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Vivre, which is one of 2 restaurants and serves breakfast and dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travelers love the comfortable beds and overall value.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Social distancing measures in place

Contactless room service is available

Safety measures

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

Reservations are required for the use of certain onsite facilities

On-site PCR COVID-19 testing is available for a GBP 99 fee; reservations required for on-site testing

This information is provided by our partners.

At a glance

Hotel size

605 rooms
Arranged over 4 floors

Arriving/Leaving

Check-in time from 3:00 PM - anytime
Express check-in/out
Early check-in subject to availability
Minimum check-in age - 18
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (GBP 20 per night)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) each morning 6 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli

Taking the kids

Children stay free
Children's menu

What to do

Shopping
Golfing nearby

Working away

Business center
45 meeting rooms
Conference space (32292 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Built in 2008
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center

Accessibility

Braille/raised signage
Elevator
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairways
Stair-free path to entrance

Languages spoken

English
French
German
Italian
Polish
Portuguese
Russian
Spanish

Room amenities

Be entertained

LCD television
Premium digital channels
Pay movies

Home comfort

Climate-controlled air conditioning and heating
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)

Freshen up

Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Refrigerator
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
LED light bulbs

Special features

Dining

Vivre - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

La Belle Epoque - This fine-dining restaurant serves dinner only. Reservations are required. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Deposit: GBP 100.00 per night

Optional extras

English breakfast is offered for an extra charge of GBP 19.95 per person (approximately)
Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Rollaway beds are available for GBP 20.0 per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Self parking costs GBP 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a GBP 99 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Heathrow Sofitel

London Heathrow Sofitel

London Sofitel

London Sofitel Heathrow

Sofitel Heathrow

Sofitel Heathrow London

Sofitel London

Sofitel London Heathrow

Sofitel London Hotel

Sofitel London Hotel Heathrow

Sofitel London Heathrow Hotel West Drayton

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow West

Sofitel London Heathrow Hotel

Sofitel London Heathrow West Drayton

Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

8.8

Fabulous

9.3/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.3/10

Eco-friendliness

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