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1 room, 2 adults

Palacio Mundo Imperial, Acapulco, Mexico

4-star4 stars
Great for familiesThis property has good facilities for families.
Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931, Mexico

4-star resort with full-service spa, connected to the convention center, near La Isla Shopping Village
  • Free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • This property offers access to partner hotel and beach club.Feb 24, 2020
  • Your concierge Luz , made our stay excellent otherwise it will be very bad. Our room…Feb 22, 2020

Palacio Mundo Imperial, Acapulco, Mexico

from NZ$125
  • Superior Double Bed Diamante View
  • Deluxe Double Room, Resort View
  • Junior Suite King Size Bed Resort View
  • Superior King Size Bed Diamante View
  • Deluxe Room, 1 King Bed, Resort View
  • Club 89 King Size Bed Diamante View
  • Club 89 Double Beds Diamante View
  • Club 89 King Size Bed Resort View
  • Club 89 Double Beds Resort View
  • Junior Suite King Size Bed Diamante View
  • Master Suite King Size Bed Diamante View
  • Master Suite King Size Bed Resort View
  • Premium Suite King Size Bed Sunset View

What’s around Palacio Mundo Imperial, Acapulco, Mexico

Landmarks

  • In Puente del Mar
  • La Isla Shopping Village - 8 min walk
  • Playa Revolcadero - 4.1 mi / 6.5 km
  • Bahia de Puerto Marques - 5.6 mi / 9 km
  • Majahua Beach - 5.7 mi / 9.2 km
  • El Revolcadero - 6.4 mi / 10.3 km
  • Plaza Bahia - 11.1 mi / 17.9 km
  • Papagayo Beach - 12.5 mi / 20.1 km

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 3 min drive

At a glance

Key facts

Hotel size

  • This hotel has 814 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room (up to 20 lbs)

Transport

Parking

  • Free valet parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Playground on site
  • Volleyball on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch flat-screen TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Palacio Mundo Imperial are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All meals, snacks, and beverages included

Not included
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service
  • Gratuities
  • Taxes

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Mizumi - This seafood restaurant specializes in seafood and serves dinner only. Reservations are required.

Marché - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.

La Moda - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Acua - This poolside family restaurant specializes in Mexican cuisine and serves lunch and dinner.

Carnivore - This steakhouse specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Palacio Mundo Imperial, Acapulco, Mexico’s small print

Also known as

  • Mundo Imperial
  • Palacio Mundo Imperial Resort Acapulco
  • Mundo Imperial Acapulco
  • Palacio Mundo Imperial Resort
  • Resort Mundo Imperial Acapulco
  • Mundo Imperial Hotel Acapulco
  • Palacio Mundo Imperial Acapulco

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: MXN 195 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Children's club/arcade access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 325 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 999 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palacio Mundo Imperial, Acapulco, Mexico

  • Is there a pool at Palacio Mundo Imperial?
    Yes, there are 6 outdoor pools and a children's pool.
  • Are pets allowed at Palacio Mundo Imperial?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 20 lbs per pet. There's a charge of MXN 999 per pet, per night. Service animals are exempt from fees.
  • Is parking offered at Palacio Mundo Imperial?
    Yes, there's free valet parking.
  • What are the check-in and check-out times at Palacio Mundo Imperial?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • What is there to do near Palacio Mundo Imperial?
    Recommended spots to visit include La Isla Shopping Village (8-min walk) and Playa Revolcadero (4.1 mi), along with Bahia de Puerto Marques (5.6 mi) and Majahua Beach (5.7 mi).
  • Are there restaurants at or near Palacio Mundo Imperial?
    Yes, there are 4 onsite restaurants.

Recent reviews

Very good 8.4 From 1,146 reviews

Exceptional 10.0
Enjoyable
Miriam, us1 night trip
Exceptional 10.0
Great spot! The pools and bars are great, staff are friendly and
Mersaydes, us1 night trip with friends
Fair 4.0
El hotel no respeto las tarfifas que uds en hoteles.com nos confirmaron!! La explicacion fue q el sitema se actualizo y se duplico la tarifa. Hemos sido clientes de hoteles.com por mucho tiempo y nunca nos habia pasado esto. Tomamos 4 habitaciones de jna misma familia y a los q dejamos voucher abierto nos cobraron mas . A los q pagsron la estadia por anticipado les respetaron la tarifa!!! Queremos saber q hacer al respecto
Daniel, us3 night family trip
Exceptional 10.0
Thanks you the service excellent all the resort mega cool thank you guys
Alejandra Beatriz, ca7 night family trip
Exceptional 10.0
Must see
It was fabulous one of the nicest hotels I’ve ever stayed up
Lorilea, us1 night trip
Good 6.0
Too big for their capacity
Too crowded, service in buffet breakfast is real bad so slow, they to train their staff, long lanes and super slow service
Victor, us2 night business trip
Very good 8.0
Everything fine except food
Excelent service and facilites. The food is expensive and no so great.
Sandra, mx2 night family trip
Exceptional 10.0
I recommend this hotel to everyone nice clean the food a little expensive other than that very nice the service great .
Manuel, us3 night family trip
Exceptional 10.0
Very good condition, great rooms. Not much variety at the convenience store. Service was very good and it was very convenient to have access to the other beach hotels.
us2 night family trip
Very good 8.0
Lovely
Reception takes very long to check you in. Expect LONG lines
us2 night trip

Palacio Mundo Imperial, Acapulco, Mexico

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