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1 room, 2 adults

Crowne Plaza Istanbul - Old City, an IHG Hotel

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Highchair
  • Dry cleaning/laundry service
  • Elevator
Balabanaga Mahallesi, Fethibe, Laleli-Fatih, Istanbul, Istanbul, 34134, Turkey

Luxury hotel with 2 restaurants, near Grand Bazaar
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Highchair
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Reception was super helpful giving us an early check in due to our early flight. Room…Feb 18, 2021
  • I have reserved a double room, they gave me a very small room that was different from the…Dec 7, 2020

Crowne Plaza Istanbul - Old City, an IHG Hotel

from NZ$86
  • Deluxe Room
  • Standard Room
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 2 Twin Beds, Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Executive Suite, Non Smoking
  • Junior Suite, Non Smoking, Corner
  • Deluxe Room, 2 Twin Beds, Smoking
  • Club Room, 1 King Bed, Smoking
  • Junior Suite, Smoking, Corner
  • Deluxe Room, 1 King Bed, Smoking
  • Club Room, 1 Twin Bed, Smoking
  • Room, 1 Twin Bed, Accessible, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Club Room, 1 Twin Bed, Non Smoking
  • Deluxe Room, Multiple Beds, Non Smoking
  • Room, Multiple Beds, Accessible, Smoking

What’s around Crowne Plaza Istanbul - Old City, an IHG Hotel

Landmarks

  • In Istanbul City Center
  • Grand Bazaar - 10 min walk
  • The Egyptian Bazaar - 19 min walk
  • Sultanahmet Square - 24 min walk
  • Blue Mosque - 25 min walk
  • Galata Bridge - 25 min walk
  • Basilica Cistern - 25 min walk
  • Hagia Sophia - 26 min walk

Getting around

  • Istanbul (IST) - 49 min drive
  • Sabiha Gokcen International Airport (SAW) - 60 min drive
  • YeniKapi Station - 10 min walk
  • Istanbul Yenikapi Station - 11 min walk
  • Istanbul Kumkapi Station - 14 min walk
  • Laleli-University Station - 2 min walk
  • Aksaray Tram Station - 4 min walk
  • Beyazit Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 257 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured uncovered onsite self parking (EUR 10 per day)

  • Secured uncovered onsite valet parking (EUR 10 per day)

  • Wheelchair-accessible parking and van parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built - 1922
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Bathroom emergency pull cord
Languages Spoken
  • Arabic
  • English
  • German
  • Russian
  • Turkish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 54-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Healthia Spa & Wellness has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Shebap - This restaurant serves breakfast, lunch, and dinner.

Crowne Plaza Istanbul - Old City, an IHG Hotel’s small print

Also known as

  • Crowne Plaza Istanbul City
  • Istanbul Old City
  • Crowne Plaza Old City Hotel
  • Crowne Plaza Old City
  • Crowne Plaza Istanbul Old City
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Istanbul
  • Crowne Plaza Istanbul Old City
  • Crowne Plaza Istanbul - Old City, an IHG Hotel Hotel Istanbul
  • Crowne Plaza Old
  • Crowne Plaza Old Hotel Istanbul City
  • Crowne Plaza Istanbul Old City Hotel Istanbul
  • Wyndham Istanbul Old City Hotel
  • Wyndham Old City Hotel
  • Crowne Plaza Istanbul Old City Hotel
  • Wyndham Old City

Policies

Pool access available from 7:30 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Uncovered self parking costs EUR 10 per day

Uncovered valet parking costs EUR 10 per day

Rollaway beds are available for EUR 30.0 per night

Buffet breakfast is offered for an extra charge of EUR 13 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 60 per room (one-way)

Airport shuttle service for children up to age 6 costs EUR 0 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Istanbul - Old City, an IHG Hotel

  • Does Crowne Plaza Istanbul - Old City, an IHG Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Istanbul - Old City, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Istanbul - Old City, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Istanbul - Old City, an IHG Hotel?
    Yes. Self parking costs EUR 10 per day. Valet parking costs EUR 10 per day.
  • Is there a pool at Crowne Plaza Istanbul - Old City, an IHG Hotel?
    Yes, there's an indoor pool. Guests have pool access from 7:30 AM to 10:00 PM. The swimming pool will be unavailable from January 25 2021 to February 28 2021 (dates subject to change).
  • Are pets allowed at Crowne Plaza Istanbul - Old City, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Crowne Plaza Istanbul - Old City, an IHG Hotel?
    You can check in from 2 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Istanbul - Old City, an IHG Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Paradise Restaurant (3-min walk), Relax Mode Laleli (3-min walk), and Zurich Büfe (3-min walk).
  • Is airport shuttle service offered by Crowne Plaza Istanbul - Old City, an IHG Hotel?
    Yes, an airport shuttle is available. The charge is EUR 60 per room one-way.
  • What is there to do at Crowne Plaza Istanbul - Old City, an IHG Hotel and nearby?
    Crowne Plaza Istanbul - Old City, an IHG Hotel has a spa and an indoor pool, as well as a Turkish bath.

Recent reviews

Good 7.6 From 165 reviews

Fair 4.0
Turkey tour
Toilet too small. No bell boy to pick up luggage. Door to room defective. Breakfast buffet not good.
sg1 night trip
Poor 2.0
One of the worst experiences I have ever experienced and I work in hotels. The team are very rude and unhelpful, noisy front rooms, shocking wifi connection, room smelt smoke. Can’t believe this is a IHG hotel
RobertAlam, gb3 night romance trip
Exceptional 10.0
Friendly Hotel
Excellent Hotel. Friendly helpful staff. Clean, good amenities.
Elizabeth, ie2 night business trip
Exceptional 10.0
Location is very good and service is excellect.
Chun Ho, us4 night family trip
Very good 8.0
The location was great, the room 4204 was very comfortable. Although the bathroom layout was crazy as it was very difficult to shut the door and the drainage in the shower was a disaster. And after each shower there was 2cm of water left. We used the room service a lot and found the menu a bit limiting after 10 days.
au10 night romance trip
Exceptional 10.0
My wife and I stayed here for 2 weeks on holiday. I often stay in Crowne Plaza hotels on business and until now my favourite was in Foshan in Southern China. The location of the Crowne Plaza Old City was fabulous 3 mins from Grand Bazaar, 1 min from tram and bus routes, 5 mins from metro and Marmaray lines. Staff were incredible. Friendly, helpful, hospitable. A special word for Ezri, Gener and the concierge. They were marvellous. Would highly recommend to anyone travelling on business or on holiday.
MichaelHughes, gb14 night romance trip
Fair 4.0
I like the area where is located this hotel but the room is old and small and not in my opinion at 5 stars level.
ie4 night family trip
Poor 2.0
When we got room,room was not cleaned and it was dirty.wifi not receiving reception in room
Mahendra, gb3 night trip
Very good 8.0
Good location, good service, comfortable beds but needs update.
Farhad, us6 night family trip
Exceptional 10.0
Excellent location, close to transportation, the market, shopping malls, etc.
CarlosCalderon, us7 night trip with friends

Crowne Plaza Istanbul - Old City, an IHG Hotel