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1 room, 2 adults

Polo Towers by Diamond Resorts, Las Vegas, United States of America

3.5-star3.5 stars
3745 Las Vegas Blvd S, Las Vegas, NV, 89109, United States of America

Comfortable condo with kitchenette, near MGM Grand Casino
  • Free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
WiFi
Good internet service
Room
Great room
Bar
Bar could improve

Polo Towers by Diamond Resorts, Las Vegas, United States of America

from NZ$101
  • Studio with Queen Wall Bed
  • Standard Room, 1 Bedroom
  • Standard Room, 2 Bedrooms

What’s around Polo Towers by Diamond Resorts, Las Vegas, United States of America

Landmarks

  • In Las Vegas Strip
  • MGM Grand Casino - 7 min walk
  • Park Theater - 16 min walk
  • High Roller - 21 min walk
  • T-Mobile Arena - 25 min walk
  • University of Nevada, Las Vegas - 27 min walk
  • Fashion Show Mall - 31 min walk
  • Crystals at City Center - 3 min walk

Getting around

  • Las Vegas, NV (LAS-McCarran Intl.) - 6 min drive
  • Las Vegas, NV (VGT-North Las Vegas) - 20 min drive
  • Henderson, NV (HSH-Henderson Executive) - 18 min drive
  • Boulder City, NV (BLD-Boulder City Municipal) - 34 min drive
  • Ballys and Paris Las Vegas Monorail Station - 13 min walk
  • Flamingo - Caesars Palace Monorail Station - 18 min walk
  • Harrah’s & The LINQ Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 829 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 10 AM
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Free valet parking (limited)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Pool umbrellas
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • In-room safe

Polo Towers by Diamond Resorts, Las Vegas, United States of America’s small print

Also known as

  • Polo Towers
  • Polo Towers Diamond Resorts International Destination
  • Polo Towers Diamond Resorts International Destination Las Vegas
  • Polo Towers Diamond Resorts Condo Las Vegas
  • Polo Towers Diamond Resorts Condo
  • Polo Towers Diamond Resorts Las Vegas
  • Polo Towers by Diamond Resorts Las Vegas
  • Polo Towers by Diamond Resorts Condominium resort
  • Polo Towers by Diamond Resorts Condominium resort Las Vegas

Policies

This property's policy is to collect the nightly resort fee at the time of check-in. For details, please contact the property using the information found on the confirmation received after booking.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt for a surcharge. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods. For more details, please contact the property using the information on the reservation confirmation received after booking.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100 per stay

  • Resort fee: USD 37.36 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

WiFi is available in guestrooms for USD 0 per night (rates may vary)

WiFi is available in public areas for USD 0 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 2,572 reviews

Exceptional 10.0
Nice hotel, very close to the vegas strip. Clean,
Is a vacation membership hotel, concierge offered a tour with freebies if we took a tour of facility, we declined and that was it, no pressure at all. Our flight got into vegas 8 hours before hotel check in. We were able to check in early, the bell hops kept our luggage for us, so we could go out and start our vacation, they said they would call us when our room was ready, and they did, much appreciated room was ready earlier than expected. Beautiful facility, fun kids pool and nice family pool. There is a small convenience store that sells Starbucks coffee, very convenient to walk down to lobby to get morning coffee to start my day while family still sleeping and getting ready. There is room service offered with a nice menu, we never used it during our stay, just because there is so much amazing food offered on the strip that we didn't want to miss out on. Hotel is in a pretty good location, easy walk to most of the casinos, cabs are very easy to get there was one out front ready when we walked out of hotel. Very close to bus access the staff was all very nice and helpful. It is a large facility but it didn't feel large. Lobby nice and clean, plenty of elevators, need to use key card to access floors in elevators, felt very safe. Our hotel suite was very nice and clean I noticed a little note under the very comfortable king size bed that said yes we even cleaned underneath the bed, very funny and it looked like they had. Had a nice balcony off bedroom, kitchen and sofa bed.
usOther trip
Good 6.0
Good option if you need a kitchen in your room
I usually book hotels room in one of the major hotels during my stays in LV for work but decided to try the apartment option this time. Don't expect a grand entrance, lobby or common areas, this is not an over the top LV casino hotel, these are time share appartments. The reception/lobby was clean bright and check in was efficient and curtious no line ups no wait, no husttle and bustle. I had a 1 bedroom suite with tiny balcony with a good view of the strip. The place could comfortably accomodate 4 guests. The room was clean, bed was comfortable, bathroom was large relative to the size of the apartment, living room was comfortable with 1 seater and a sofa and a dinnette area to its side, the decor isn't luxuriious more like a 3 1/2 star generic hotel. It's well centralized but I didnt like the immediate vicinity. The hotel offset to the strip behind a set of mostly vacant retail spaces, once on the strip, to the right is an open area with mostly vacant retail spaces, to the left, a small strip of cheap T shirts shops and restaurants. It's good place if you need a kitchen and/or small living room, want peace and quite while at your hotel or for extended stays. BTW.. Unlike some other posters I was not approached for a timeshare sales pitch, I did however recieve a note on my door to for a free gift at reception that I didnt follow up on.
caOther trip
Fair 4.0
Not What Was Promised
To start with, I experienced some bad customer experience prior to my visit. I contacted Expedia and then the hotel to ADD a day at the beginning of my pre-paid trip and it was like pulling teeth. I reached out to the hotel directly and they were complete jerks on the phone. I was on hold for over 30 minutes, to ADD a night to the trip! Eventually I gave up and spent the first night in Las Vegas at a different property. When we arrived at the hotel, the parking lot was being re-surfaced. One of the main reasons we wanted to stay here was the free parking close to the strip The hotel offered valet parking but this was a hassle all week and allowed the hotel staff to constantly hassle us. Also, the parking lot being closed made it difficult and unsafe to reach the hotel lobby from the Strip. There was security to turn away anyone who might want to reach the parking lot, but they didn't seem to care too much about personal injury! Second, the rooftop pool was closed for maintenance. The hotel offered to shuttle us to the pool at another property. Seriously? Why did you not tell us in advance Polo Towers? Third, we were woken up two different mornings with on-going construction noise. Like jack-hammers in the building at 7am. Who wants to sleep late in Vegas? There is more, but suffice to say never staying here again. Oh, the "welcome package" when you check in is a sales pitch and a magazine. Avoid at all costs!!
Mark, usFamily trip
Good 6.0
High pressure at the concierge desk. This property is part of Diamond something. They have several vacation destinations and you are pressured into attending a two hour meeting to listen to a high pressure sales pitch and required to tour a property. For that, you get a couple of "free nights" at one of their properties and a gift card. You are required to put up a $40 "good faith" deposit which he implied the property would not enforce if I didn't show up. I changed my mind about going and the phone calls were relentless the morning of the pitch. Finally, when I did get out of bed to answer the phone, they happily told me I lose my good faith deposit. In retrospect it was worth to keep from having my arm twisted anymore. The stay the property, aside from the arm twisting, was nice. We got the two bedroom with kitchen deal. It was like having a larger two bedroom apartment that was nicely appointed...not like Caesers Palace but nice in a slightly upscale manner. Very clean and the kitchen had all the pots and pans, silverware, dishes, glasses and appliances you'd have at home. That part of the stay is perfect for a family that needs the extra bedroom and fold-out sofa with a place to prepare meals to save money instead of the expensive restaurants. It is in a handy location on the Strip, close to the Bellagio and Cosmopolitan. I would like to here with the family again, but I am going to give a firm and repeated " NO WAY" the the sales pitch.
KG3000, usFamily trip
Very good 8.0
Great Location on the Strip
Polo Towers is conveniently located right in the middle of the Strip. I had a very helpful staff member upon check-in. However, as mentioned in other reviews, after checking in you will be quickly directed to the concierge. Expect to get a sales pitch about attending a "complimentary breakfast" to inform you about buying a timeshare. This concierge experience was the only negative part of our stay. After repeatedly stating that we were not interested in attending or listening to their sales pitch, we finally just had to walk away from the lobby. The room was clean and comfortable. Polo Towers offers kitchenettes in their suites, but we didn't use ours. There's a nice rooftop pool to relax in, and daily towel/light cleaning service is provided. We had a nice non-smoking room facing the strip, the hotel was quiet, and there were many amenities close by. Check-out experience went well, other than the fact that we received another phone call from the concierge telling us to "stop by for your free gift" (yet another attempt at a sales pitch) in the morning before we left. After checking out at the main desk, the concierge continued to pester us from across the lobby with a "gift of a free stay" sales pitch. We ignored them and continued on our way. Overall, great location and a nice place to stay without a casino. Would stay here again.
caOther trip

Polo Towers by Diamond Resorts, Las Vegas, United States of America

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