Phulay Bay, a Ritz-Carlton Reserve

Photo gallery for Phulay Bay, a Ritz-Carlton Reserve

Primary image
Beach
Beach
Infinity pool
Outdoor pool

Overview of Phulay Bay, a Ritz-Carlton Reserve

UNESCO Sustainable Travel Pledge

Phulay Bay, a Ritz-Carlton Reserve

5.0 star property
Krabi beach hotel with 5 restaurants and spa

9.6/10 Exceptional

196 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is NZ$729
Price available on 22/08/2022
Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180
Main amenities
  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Steam room
  • Free use of bicycles
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Tubkaek Beach - 1 min drive
  • Khlong Muang Beach - 9 min drive
  • Nopparat Thara Beach - 23 min drive
  • Ao Nang Beach - 28 min drive
  • West Railay Beach - 31 min drive
  • Walking Street - 45 min drive

Getting around

  • Krabi Intl. Airport (KBV) - 59 min drive
  • Phuket Intl. Airport (HKT) - 139 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

About this property

Phulay Bay, a Ritz-Carlton Reserve

At Phulay Bay, a Ritz-Carlton Reserve, you can spend time at the beach enjoying free cabanas, beach umbrellas, and yoga, plus you'll have access to onsite snorkeling, sailing, and kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Serving Mediterranean cuisine, Jampoon Restaurant is one of 5 restaurants and 2 bars/lounges. A free kid's club, a beach bar, and a 24-hour health club are other highlights at this luxurious hotel. Fellow travelers say good things about the pool and comfortable beds.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*
  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 5 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Helicopter/airplane tours
  • Kayaking
  • Sailing
  • Snorkeling
  • Shopping
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba diving nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference center (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 54 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour health club
  • 9 holes of golf
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • No plastic drinking straws

Accessibility

  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Raised toilet seat
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Thai

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Phulay Bay Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Jampoon Restaurant - This restaurant specializes in Mediterranean cuisine.
Lae Lay Pavilion - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Open daily.
Sri Trang - This restaurant specializes in Thai cuisine. Open daily.
Dining Beyond - This theme restaurant serves dinner only. Open daily.
Chomtawan - This beachfront bar serves lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveler Hot List.

Fees & policies

Refundable deposits

  • Deposit: THB 3000.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: THB 21068.3
  • New Year's Eve (31 December) Gala Dinner per child: THB 10534.15 (from 4 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 1413 for adults and THB 707 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 3414 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for THB 4155.0 per night
  • Airport shuttle for children between the ages of 4 and 11 costs THB 3414 (one way)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Ecolab (3rd party expert - Global)
  • COVID-19 Guidelines (WHO)

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

matan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

As always, impeccable service, beautiful scenery and amazing dining options.
Michelle, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Mei-Ping, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best place to stay in krabi
Every thing absolutely perfect, everything well attended despite low occupancy due to corvid, highest cleaning and health standard, star kitchen food, well trained staff
Rolf, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Since the first step into this property. I just love everything about this place. Sala Srichan, Staffs, decorations, sunset bar, breakfast, pool.... basically everything. We reserve for pavilion and got upgraded to villas. Which is already make our trip way way better beyond expectation. We were there for my girlfriend’s birthday. After checked in and went into our room. were cake and letters on bed. Khun Mon was our butler during the stay. She is very nice and friendly with service mind. One of the best experience I ever had in Hotel. Definitely looking forward to spend holiday again.
Thanawit, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marilyn, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Everything is perfect.
Haya Peter, 3-night romance trip
Verified Hotels.com guest review

4/10 Fair

Very nice hotel and rooms. No beach access. Chaotic staff.
5-night family trip
Verified Expedia guest review