Guests
All properties in Glen Allen, Virginia, United States of America

Aloft Richmond West Short Pump

3-star hotel with restaurant, near Short Pump Town Center

  • Free WiFi and free parking
From
NZ$233

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  • Aloft Richmond West Short Pump
  • Aloft Richmond West Short Pump
  • aloft, Room, 2 Queen Beds, Non Smoking - Bathroom
  • aloft, Room, 2 Queen Beds, Non Smoking - Bathroom
  • Aloft Richmond West Short Pump
Aloft Richmond West Short Pump. Image 1 of 23.
1 / 23Aloft Richmond West Short Pump
3939 Duckling Drive, Glen Allen, 23060, VA, United States of America
8.4.Very good.
  • I've atayed at Aloft before (not Richmond) and I've always enjoyed my stay. The purpose…

    Dec 4, 2021

  • Service was excellent. Staff friendly & clean & fun accommodations. Excellent…

    Nov 27, 2021

See all 348 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Shopping
Walkable
Easy parking
Safe

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
  • The following facilities are closed on Sunday and Monday:
  • Indoor pool
  • Restaurant
  • Bar/lounge
    • Free WiFi
    • Free parking
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 135 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Health club
    • 24-hour business center

    For families

    • Free cribs/infant beds
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Daily housekeeping

    What’s around

    • Short Pump Town Center - 14 min walk
    • Children's Museum of Richmond - 11 min walk
    • Elk's Lodge - 3 mi / 4.8 km
    • University of Richmond - 8.1 mi / 13 km
    • Regency Square Mall - 5.3 mi / 8.6 km
    • Hunting Hawk Golf Club - 5.6 mi / 9.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • aloft, Room, 1 King Bed, Non Smoking
    • aloft, Room, 2 Queen Beds, Non Smoking

    What’s around

    Landmarks

    • Short Pump Town Center - 14 min walk
    • Children's Museum of Richmond - 11 min walk
    • Elk's Lodge - 3 mi / 4.8 km
    • University of Richmond - 8.1 mi / 13 km
    • Regency Square Mall - 5.3 mi / 8.6 km
    • Hunting Hawk Golf Club - 5.6 mi / 9.1 km
    • Henrico Doctors' Hospital - 7.2 mi / 11.6 km
    • Crump Park and Meadow Farm Museum - 8.1 mi / 13 km
    • Markel Building - 8.3 mi / 13.4 km
    • Vibra Hospital of Richmond - 8.5 mi / 13.7 km
    • Shops at Willow Lawn - 8.8 mi / 14.1 km

    Getting around

    • Richmond Intl. Airport (RIC) - 28 min drive
    • Richmond Staples Mill Road Station - 11 min drive
    • Richmond Main Street Station - 17 min drive
    • Ashland Station - 22 min drive
    map
    See on map
    3939 Duckling Drive, Glen Allen, 23060, VA, United States of America

    At a glance

    Hotel size

    • This hotel has 135 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets stay free (dogs and cats only)
    • Food and water bowls and off-leash area available

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Onsite parking includes off-street options

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Fitness facilities
    • Health club
    • Billiards or pool table

    Working away

    • 24-hour business center
    • Business center
    • Number of meeting rooms - 1
    • Conference space
    • Conference space size (feet) - 564
    • Conference space size (meters) - 52

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Assistive listening devices in meeting rooms
    • Wheelchair-accessible van parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Handrails in stairways
    • Closed captioned TV
    • Wheelchair-accessible bathroom vanity
    • Lowered electrical outlets in bathroom
    • Lowered peephole/view port in door
    • Lowered locks/deadbolt
    • Low-height counters/sink
    • Height-adjustable showerhead
    • Grab bar - near toilet
    • Grab bar - in bathtub
    • Transfer shower
    • Visual fire alarm
    • Lever door handles
    • Wheelchair-width doorways

    Languages Spoken

    • English

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available

    Freshen up

    • Private bathroom
    • Shower only
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Pay movies
    • Cable TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Refuel by Aloft - This café serves breakfast, lunch, and dinner.

    W xyz bar - Onsite pub.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: USD 50.00 per stay

    Optional extras

    • Breakfast costs between USD 5 and USD 15 for adults, and USD 5 and USD 15 for children (approximately)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Service animals exempt from fees

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

    Contactless check-out is available.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • aloft Richmond
    • Aloft Richmond West Short Pump Hotel
    • aloft Richmond West Glen Allen
    • aloft Richmond West Hotel
    • aloft Richmond West Hotel Glen Allen
    • aloft West Richmond
    • Richmond aloft
    • Aloft Richmond West Short Pump Glen Allen
    • Aloft Richmond West Short Pump Hotel Glen Allen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Aloft Richmond West Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, cats and dogs stay free. Service animals are exempt from fees. Dog exercise areas are available.
    • You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, there's an onsite restaurant, refuel by Aloft. Nearby restaurants include Peter Chang (5-min walk), LongHorn Steakhouse (7-min walk), and Bonefish Grill (8-min walk).
    • Maintain your daily exercise routine at the health club.
    8.4.Very good.
    • 4.0.Fair

      Disappointing stay at Aloft

      I stayed at this property when it first opened. It has been a few years. It is showing it’s age. It needs some maintenance and tlc. Staff needs some customer service training as well. There was no housekeeping services they claimed due to Covid but this was my 4th trip in the last three months and every other hotel I have stayed at provided housekeeping. Not a good experience.

      Dorothy, 2 night family trip, Nov 24, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Very disappointing

      Stay was very disappointing. Hotel room was dirty and the walls were paper thin so heard everything next door and out the window. Very nice location but I would not recommend the hotel.

      Leo, 1 night family trip, Nov 19, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      It smelled a little weird in the room

      1 night trip with friends, Oct 15, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Friendly front desk daytime lady staff

      seira, 2 night business trip, Oct 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Feels at home

      I will come back to Aloft again first time coming here friendly staff and feels home

      Maricar, 1 night trip, Aug 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Love the layout of the room. My favorite. Definitely will book here everytime I come to the area

      Keionna, 2 night trip, Aug 27, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Bad experience

      It was a terrible experience. After we check in my husband went to bathroom and close the sliding door. Then the mirror on top of the door fallen down. We changed to second room, the toilet can’t flash. Then we decided to check out and left.

      Margaret D, 2 night trip, Aug 25, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Aloft

      Conveniently located

      Mary, 1 night family trip, Aug 17, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay

      Great room and very clean; I will definitely stay again. Very convenient for my family; food spots were within walking distance.

      Stephanie, 1 night family trip, Aug 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      I like the walk in shower and the bar area also the ability to log in to Netflix while there

      1 night family trip, Aug 7, 2021

      Verified Expedia guest review

    See all 348 reviews