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Mountain hotel with outdoor pool, near Earliest 16th Century Monasteries on the Slopes of Popocatepetl
Beautiful grounds we loved every minute especially the cats.
Jan 13, 2021
The place is nice and has an amazing view of the Tepozteco. The terrace at the restaurant…
Dec 21, 2020
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for MXN 600 per night
Breakfast costs between MXN 200 and MXN 285 for adults, and MXN 100 and MXN 195 for children (approximately)
Airport shuttle service is offered for an extra charge of MXN 1900 per vehicle (one-way, Maximum occupancy 4)
Airport shuttle service for children up to age 18 costs MXN 1900 (one-way)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 8:00 AM to 8 PM.
This property does not have elevators.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Great location, nice building, food average
A, 2 night family trip, Feb 21, 2020
Verified Hotels.com guest review
Beautiful views. Quiet and secure. Pleasant and very helpful staff. A small but appreciated amenity were the quality of the provided bath products.
3 night family trip, Feb 13, 2020
Verified Orbitz guest review
Excellent hotel! Gorgeous, serene, lovely people.
Elizabeth, 4 night trip with friends, Dec 22, 2019
Verified Hotels.com guest review
The view is amazing. The room was spacious. Chilly nights, a comforter would of been nice. The cleaning staff was nice and courteous. The front desk staff upon arrival were okay, not very hospitable or warming. I booked my stay for 4 nights/5 days but none of the staff was aware of how long my stay would be. They asked if I was going to settle the bill with them the next day - as I was getting ready to head out to town. I made they aware I was staying until Sunday morning (hence it was Thursday morning). Four gals in the reception and NOT ONE was aware. I booked this King Bed Suite for my niece (she lacked a CC). I stayed with my fiancee in the Superior Suite. My fiancee has paid for two breakfast for each day we were going to stay there. Some were unused as we would have breakfast in town. It seemed to bother some of the staff in the restaurant - especially one young lady with glasses- that we used one for my niece. We paid for the breakfasts, so its not like they were giving a free breakfast away. Apparently if you want to eat under the canopy, you must reserve (BUT WERE WE EVER TOLD THIS UPON ARRIVAL - NO!) The restaurant staff was not very attentive or cordial. I have stayed in Tepoztlan plenty of times and have paid less for hotel stays in other places who are much more hospitable. I don't think I will be staying here again. The view is great but I can say it was not worth the money we paid.
4 night family trip, Oct 30, 2019
Verified Expedia guest review
This is a beautiful hotel. The room was charming and spacious with a magnificent view. The pool is gorgeous. We will definitely come back for longer.
Annetta, 1 night family trip, Mar 7, 2019
Verified Hotels.com guest review
Beautiful view of Tepoztlan and the surrounding mountains.
Roy, 3 night trip, Oct 5, 2018
Verified Expedia guest review
Muy buena atención, salvo x qué los precios del restaurante son un poco excesivos para la cantidad que sirven, de ahí en fuera todo es excelente!!! Muy buena atención
Amalia, 2 night family trip, Jan 8, 2021
Verified Hotels.com guest review
Excelente atención por parte del personal. La habitacion excelente tambien, limpia y con bastante espacio. El ambiente es tranquilo , perfecto para desconectarte un rato. Volvería nuevamente a reservar sin problemas.
Diego Emilio, 1 night trip, Nov 15, 2020
Verified Hotels.com guest review
Muy buenas instalaciones y servicio del personal. Siempre muy atentos. La alberca estupenda, es climatizada desde las 9am está lista y cierran 8;30pm. Está bien! cuartos y comida muy buena. Salvo un poco de ruido x q el hotel está ubicado cerca del centro. Lo demas excelente. Sería ideal que el check out del Domingo sea a las 3pm por un fee adicional pero no hubo manera, a las 12 hay q salir. Lo demás MB! si regresaría!
YURI, 2 night trip, Oct 23, 2020
Verified Hotels.com guest review
Dada la situación actual por la emergencia sanitaria la verdad nos fue muy bien. Sabíamos que no saldríamos del hotel por eso lo escogimos porque es muy cómodo y sus instalaciones accesibles. La comida deliciosa y la atención muy buena.
Laura Elena, 2 night family trip, Aug 1, 2020
Verified Hotels.com guest review