Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

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Overview of Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

VIP Access

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

4.0 star property
4-star hotel in Xochitepec with 2 outdoor pools and spa

8.8/10 Fabulous

730 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is $202
Price available on 29/05/2022
Map
Reforma No 2, Real del Puente, Xochitepec, MOR, 62790
Main amenities
  • 148 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Fitness center
  • Spa tub
  • Room service
  • Massage/treatment rooms
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Ex Hacienda de Temixco Parque Acuatico - 21 min drive
  • WTC-Morelos Convention Center - 17 min drive
  • Earliest 16th Century Monasteries on the Slopes of Popocatepetl - 17 min drive
  • Tabachines Golf Club - 14 min drive
  • Cuernavaca Cathedral - 15 min drive
  • Galerias Cuernavaca Mall - 15 min drive
  • Teopanzolco Archaeological Zone - 38 min drive
  • El Tepozteco National Park and Pyramid - 41 min drive
  • Tequesquitengo Lake - 40 min drive
  • La Paloma de la Paz - 20 min drive
  • Water Park El Rollo - 48 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 83 min drive

About this property

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Enjoy your visit to Xochitepec with a stay at Fiesta Americana Hacienda San Antonio El Puente Cuernavaca. Guests can indulge in massages at the spa, and La Molienda serves breakfast, lunch, and dinner. 2 outdoor pools and a bar/lounge are other highlights at this upscale hotel, and rooms offer up nice touches like Select Comfort beds with premium linens. Fellow travelers say good things about the convenient parking and pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Up to 44 lbs
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Free onsite valet parking

Other information

  • Other information
  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

What to do

  • Shopping
  • Pool table
  • Golf lessons nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Cozalli has 2 treatment rooms. Services include massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Molienda - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 2000 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel
Fiesta Americana Hacienda Ant
Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Very good

Nice place
The location and the buildings are amazing. The room was nice but the couch was ver dirty and the floor was pealing in some places including the bathroom. Food was OK but nothing great. Staff was super friendly.
Jorge, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Every was great, I really would like to come back to this hotel. The only complian I haves, is that I did not get any VIP gold memeber benefit,althogh the hotel was almost empty.
enrique, 2-night family trip
Verified Expedia guest review

8/10 Very good

Ramiro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bernardo J, 2-night trip
Verified Hotels.com guest review

6/10 Good

Wifi does not work, AC very loud, short staff, had to take my luggage to my room, terrible food, low lighting in the room, beautiful Hacienda.
Ricardo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

If the walls could speak!
The old Hacienda turned into a hotel is amazing! The service is excellent. The hotel itself is an experience!
Jamie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

beautiful place....but the service at the restaurant was very very slow...
Lucia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Roberto, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice rooms. Grounds were well kept.
Darren, 2-night trip
Verified Expedia guest review