Guests
All properties in Newcastle-upon-Tyne, England, United Kingdom

Holiday Inn Express Newcastle - Metro Centre

3-star hotel with restaurant, near Intu

  • Free continental breakfast, free WiFi, and free parking
From
NZ$84

Image gallery

  • Holiday Inn Express Newcastle - Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre
  • Room, 2 Twin Beds, Accessible - Bathroom
  • Standard Room - Bathroom
  • Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre. Image 1 of 40.
1 / 40Holiday Inn Express Newcastle - Metro Centre
Clasper Way, Newcastle-upon-Tyne, NE16 3BE, England, United Kingdom
8.8.Fabulous.
  • Very comfortable room, only let down was breakfast - items not replenished fast enough or…

    Oct 15, 2021

  • Friendly, attentive staff, a warm welcome and great breakfast

    Oct 12, 2021

See all 581 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Free parking
  • Non-smoking

Property highlights

Main amenities

  • 134 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe

For families

  • Free cribs/infant beds
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Swalwell
  • Intu - 15 min walk
  • Chinatown - 4.1 mi / 6.5 km
  • Castle Keep - 4.4 mi / 7.2 km
  • Sage Gateshead - 4.6 mi / 7.5 km
  • Quayside - 4.9 mi / 7.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Standard Room, 2 Twin Beds
  • Standard Room, 1 Double Bed with Sofa bed
  • Room, 1 Double Bed, Accessible
  • Room, 2 Twin Beds, Accessible
  • Standard Room, 1 Double Bed

What’s around

Landmarks

  • In Swalwell
  • Intu - 15 min walk
  • Chinatown - 4.1 mi / 6.5 km
  • Castle Keep - 4.4 mi / 7.2 km
  • Sage Gateshead - 4.6 mi / 7.5 km
  • Quayside - 4.9 mi / 7.9 km
  • BALTIC Centre for Contemporary Art - 5.1 mi / 8.2 km
  • Gateshead Millennium Bridge - 5.2 mi / 8.3 km
  • Tyne Bridge - 5.2 mi / 8.4 km
  • St. James' Park - 5.3 mi / 8.6 km

Getting around

  • Newcastle Intl. Airport (NCL) - 11 min drive
  • Metrocentre Station - 16 min walk
  • Blaydon Station - 26 min walk
  • Dunston Station - 4 min drive
map
See on map
Clasper Way, Newcastle-upon-Tyne, NE16 3BE, England, United Kingdom

At a glance

Hotel size

  • This hotel has 134 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Polish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Sofa bed size double

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great Room louge - This lobby lounge specializes in international cuisine and serves dinner and light fare. A children's menu is available.

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of GBP 20 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard and Preferential Card. Cash is not accepted.

Also known as

  • Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metrocentre
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre
  • Express Newcastle Metro Centre
  • Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle Metro Centre
  • Holiday Inn Express Newcastle - Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre Hotel
  • Holiday Inn Express Newcastle Metro Centre an IHG Hotel
  • Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
  • Hotel Holiday Inn Express Newcastle - Metro Centre

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Holiday Inn Express Newcastle - Metro Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, pets are welcome. There's a charge of GBP 20 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 4:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Great Room louge offers international cuisine. Nearby restaurants include The Angel (11-min walk), Ikea (13-min walk), and Pizza Hut (14-min walk).
  • Recommended spots to visit include Intu (0.8 mi) and Chinatown (4.1 mi), along with Castle Keep (4.4 mi) and Sage Gateshead (4.6 mi).
8.8.Fabulous.
  • 10.0.Exceptional

    Highly recommended for value & location

    5 night stay as a central location to visit friends & tour the areas, Good breakfast selection including hot & cold, there is a microwave to reheat if needed, but we didn’t use it. They had supply issues, which wasn’t down to the hotel, but more than enough selections to easily see you through to late afternoon. They have a restaurant & snack counter with limited items, although understandably a bit expensive, but highly recommend the Skiff Inn which is a 2 min walk, as well as TGI Fridays. Visit Eyemouth in Scotland (1.5 hrs drive up the A1), where you can feed Sealions! Metrocentre is a 10pm walk with acces to the bus stop next to the hotel. Highly recommend Holiday Inn Metrocentre! Thanks everyone!

    Nick, 5 night trip, Oct 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One night stop

    One night family stay. Hotel clean comfortable. Very good breakfast. Special mention to 2 members of staff Lauren who went over and beyond to help, and Pete. Would definitely stay again especially if book early and get cheap price

    Ms s owen, 1 night family trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really lovely hotel. Very helpful and lovely staff

    Denise, 1 night family trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    A bit too much noise!

    Overall it was a good experience, but if I had to stay a few days longer I would have asked to grease the doors! Too creaky for a real good rest. The bed was a bit squeaky too so, any light movement (and I am just referring to normal in-sleep movements, no dirty minds...) would have an effect.

    Rosario, 2 night family trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Well positioned within easy reach of Metrocentre

    Well positioned and with plenty of free parking. Have stayed there on 3 separate occasions now. Stayed in the holiday Inn Express in Cheltenham the previous week which was fabulous and made this hotel look a little tired. Buffet breakfast was good but a limited choice. The price of chocolate bars at reception was a bit over the top at £1.40 for a standard bar and £1.20 for a packet of crisps. I understand the need for a profit but then there is greedy.

    Frederick, 1 night trip, Oct 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great staff and very clean.

    The staff couldn't have been more helpful and worked hard to keep the rooms and hotel clean. The room was lovely and had a really comfy bed. Everything was at a high standard. The only issue was thin walls and noisy guests waking us up in the early hours a couple of nights during our stay

    7 night business trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was very comfortable and clean. The staff were very helpful and friendly. Will definitely come back to this hotel.

    Dorothy, 2 night trip with friends, Sep 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    Great as always my favourite hotel to stay at when visiting family

    MRS JANE S, 3 night trip, Sep 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service, very friendly and approachable staff, highly recommended.

    Kym, 1 night family trip, Aug 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent all round

    Excellent staff, nicely furnished room and excellent value for money. Plenty of choice for breakfast and spotlessly clean. A great choice for the Metro centre.

    1 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

See all 581 reviews