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All properties in Ciudad Juarez, Chihuahua, Mexico
1 room, 2 adults

iStay Hotel Ciudad Juarez, Ciudad Juarez, Mexico

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare
  • Connecting/adjoining rooms available
  • Free WiFi
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juarez, CHIH, 32310, Mexico

Central Ciudad Juarez hotel with indoor pool, connected to a shopping center
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • GoodJul 13, 2020
  • Incredible service, main concern was the safety of their client and more importantly…Apr 7, 2020

iStay Hotel Ciudad Juarez, Ciudad Juarez, Mexico

from NZ$81
  • Standard Room
  • Standard Double Room
  • Deluxe Room
  • Deluxe Double Room

What’s around iStay Hotel Ciudad Juarez, Ciudad Juarez, Mexico

Landmarks

  • Heart of Ciudad Juarez
  • Plaza de las Americas - 6 min walk
  • Paso del Norte Cultural Center - 15 min walk
  • UACJ - Universidad Autónoma de Ciudad Juárez - 25 min walk
  • Juarez Market - 35 min walk
  • Benito Juarez Monument - 35 min walk
  • Chamizal Federal Public Park - 37 min walk
  • Benito Juárez Olympic Stadium - 37 min walk

Getting around

  • El Paso Intl. Airport (ELP) - 23 min drive
  • Abraham Gonzalez Intl. Airport (CJS) - 23 min drive
  • El Paso Union Depot - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 852024
  • Conference space size (meters) - 76682
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 40-inch plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

IStay Delicious - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

iStay Hotel Ciudad Juarez, Ciudad Juarez, Mexico’s small print

Also known as

  • Hotel iStay Ciudad Juarez
  • iStay Ciudad Juarez
  • iStay Hotel
  • iStay Hotel Ciudad Juarez
  • Istay Ciudad Juarez
  • iStay Hotel Ciudad Juarez Hotel
  • iStay Hotel Ciudad Juarez Ciudad Juarez
  • iStay Hotel Ciudad Juarez Hotel Ciudad Juarez

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of MXN 120 for adults and MXN 75 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for iStay Hotel Ciudad Juarez, Ciudad Juarez, Mexico

  • Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?
    Yes, iStay Hotel Ciudad Juarez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at iStay Hotel Ciudad Juarez?
    Sorry, there's no parking at iStay Hotel Ciudad Juarez.
  • Is there a pool at iStay Hotel Ciudad Juarez?
    Yes, there's an indoor pool.
  • Are pets allowed at iStay Hotel Ciudad Juarez?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at iStay Hotel Ciudad Juarez?
    You can check in from 3 PM to midnight. Check-out time is 1 PM.
  • Are there restaurants at or near iStay Hotel Ciudad Juarez?
    Yes, there's an onsite restaurant. Nearby restaurants include CUSTODIA DE SAN PABLO RESTAURANT MUSEO TEATRO (13-min walk), El Cometa (1.6 mi), and Villa del mar (2 mi).

Recent reviews

Very good 8.2 From 392 reviews

Very good 8.0
No tv
Couldn't get the tv to watch any channels
Edgar, us1 night trip
Very good 8.0
Heater was too noisy, and something like if they were scrubbing something... just too noisy!
Roy, us2 night trip
Very good 8.0
Stay should have been better
Everything was okay, except for two things: the heating system was not working in room 434 and the breakfast was expensive and dissapointing ---- it lacked variety and flavor---.
Guillermo, us1 night family trip
Exceptional 10.0
Hotel amenities
Jose, mx3 night family trip
Exceptional 10.0
Best Hotel in Juarez
Excellent Hotel. My family and I recommend it 100%
Juan, us2 night family trip
Fair 4.0
We have really bad experiences with room services and the cleaning room staff They used the same sheet from a night before,the bathroom was discussing with dirty towels
RENE ANGEL, us1 night family trip
Fair 4.0
not a good experience with are room and room services Dirty bed sheets and dirty toilet towels were used before and don’t wash them
RENE ANGEL, us1 night family trip
Very good 8.0
Todo bien pero ya van dos veces que la camarera entra al cuarto sin autirisasion y creeo que no eesta bien
Manuel, us2 night romance trip
Exceptional 10.0
Good
Loved the service, staff was very friendly
us2 night family trip
Exceptional 10.0
Great customer service
David, us1 night business trip

iStay Hotel Ciudad Juarez, Ciudad Juarez, Mexico

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