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Hotel Casa Arrayan

3.5 star property
Boutique hotel with full-service spa, connected to a shopping centre, near Cerro Pochoco Observatory

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Photo gallery for Hotel Casa Arrayan

Exterior
Property entrance
1 bedroom, premium bedding, minibar, desk
Standard Double Room, 2 Single Beds, Non Smoking | Living area
Bar (on property)
Escape to Hotel Casa Arrayan, near Cerro Pochoco Observatory, and indulge in free continental breakfast. Unwind at the spa with a rejuvenating sports massage or bask in the sun by the seasonal outdoor pool. With high-speed WiFi and dry cleaning services, you'll feel pampered.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Bar
  • Ski facilities
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Ski storage
  • Sauna
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Terrace

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is NZ$141
17 Jun - 18 Jun

Room options

View all photos for Classic Double Room, 1 Bedroom, Balcony, Mountain View (3)

Classic Double Room, 1 Bedroom, Balcony, Mountain View (3)

Classic Double Room, 1 Bedroom, Balcony, Mountain View (3)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • 4 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Basic Double Room, 1 Bedroom (4)

42-inch flat-screen TV with cable channels, TV

Basic Double Room, 1 Bedroom (4)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Basic Double Room, 1 Bedroom (7)

Basic Double Room, 1 Bedroom (7)

Basic Double Room, 1 Bedroom (7)

Highlights

Garden
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • 2.5 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Classic Double Room, 1 Bedroom, Mountain View (1)

1 bedroom, premium bedding, minibar, desk

Classic Double Room, 1 Bedroom, Mountain View (1)

Highlights

Balcony or patio
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Bedroom (5)

42-inch flat-screen TV with cable channels, TV

Standard Double Room, 1 Bedroom (5)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Bedroom (6)

Coffee/tea maker, electric kettle

Basic Double Room, 1 Bedroom (6)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Classic Double Room, 1 Queen Bed, Mountain View (2)

Classic Double Room, 1 Queen Bed, Mountain View (2)

Classic Double Room, 1 Queen Bed, Mountain View (2)

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Hairdryer
Champagne service
  • 3 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Free WiFi
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9.2 out of 10, Wonderful, 33 reviews
The price is NZ$240
16 Jun - 17 Jun
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About the area

Map
Camino a Farellones 15201, Santiago, Región Metropolitana, 7591511

What's nearby

  • Cerro Pochoco Observatory - 5 min drive - 2.7 km
  • Clinica Las Condes - 6 min drive - 6.3 km
  • Alto Las Condes - 7 min drive - 7.4 km
  • Parque Arauco Mall - 10 min drive - 10.7 km
  • Costanera Center - 13 min drive - 16.8 km

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 28 min drive
  • Hospitales Station - 19 min drive
  • Parque Almagro Station - 19 min drive
  • Matta Station - 19 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Taringuita - ‬2 min drive
  • ‪Burgers Beers And Boards - ‬2 min drive
  • ‪Mit Burger - ‬2 min drive
  • ‪Doña Tina - ‬19 min walk

About this property

Hotel Casa Arrayan

At Hotel Casa Arrayan, you'll be within a 15-minute drive of Costanera Center and Parque Arauco Mall. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features of this boutique hotel include an outdoor pool, a bar/lounge and a sauna.

Languages

English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 7 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting room
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 46 per person
  • Local area shuttle service is offered for an extra charge

Renovations and closures

The property is closed between 8 December and 13 December.

Children & extra beds

  • Rollaway beds are available for USD 23500.0 per day
  • Airport shuttle service for children up to age 13 costs USD 46

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • The seasonal pool is open from September to July
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Hillside Hotel Santiago
Casa Arrayan Hotel Santiago
Santiago Hillside
Santiago Hillside Hotel
Casa Arrayan Hotel Boutique Santiago
Casa Arrayan Hotel Boutique
Casa Arrayan Boutique Santiago
Casa Arrayan Boutique
Casa Arrayan Hotel
Casa Arrayan Santiago
Casa Arrayan
Hotel Casa Arrayan Hotel
Hotel Casa Arrayan Santiago
Hotel Casa Arrayan Hotel Santiago
HELP_OUTLINE

Frequently asked questions

Is Hotel Casa Arrayan currently open?

The property is closed between 8 December and 13 December.

Is there a pool at Hotel Casa Arrayan?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Hotel Casa Arrayan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Casa Arrayan?

Yes, there's free self parking.

Is an airport shuttle service offered by Hotel Casa Arrayan?

Yes, an airport shuttle is available. The charge is USD 46 per person.

What are the check-in and check-out times at Hotel Casa Arrayan?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Casa Arrayan and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking and horse riding. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Casa Arrayan also has a seasonal outdoor pool and a sauna, as well as a garden.

Are there restaurants at or near Hotel Casa Arrayan?

Yes, there's an on-site restaurant.

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Hotel Casa Arrayan Reviews

Reviews

8.4

Very good

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Nice retreat on the outskirts of Santiago

The staff members were super friendly and helpful. They made me feel appreciated. Food was great,too!
Frank, 4-night trip

10/10 Exceptional

Our stay couldn’t have been better. The food for breakfast as well as the dinner menu is all incredible and the staff was so kind: we had some early morning tour departures and they made us little packed breakfasts each morning. The neighborhood is quiet and beautiful, with a small little strip of dining and stores about a 15 minute walk away
Michael, 6-night trip

10/10 Exceptional

Amazing views, great service, lovely place!

Absolutely incredible place to stay. We mainly spoke with Daniel and he provided top notch service. He made my girlfriend and I feel very welcome and was more than happy to answer my questions and give recommendations. The hotel itself is stunning. The front common area has huge fireplace and a lot of windows which gives a great view of the mountains. The breakfast that was included was wonderful too. I would 100% recommend this place to anyone considering staying.
Skyelar, 2-night trip

8/10 Very good

tranquilo y cercano a la ciudad

lindo lugar, cercano a las Cóndes y con personal muy coordial y servicial.
cristian, 2-night trip

10/10 Exceptional

Rafael, 4-night trip

10/10 Exceptional

Félix, 1-night trip

10/10 Exceptional

Un lugar al que desearíamos volver

Primero que todo agradecer a Todo el personal en general y a cada uno de los seres humanos en particular que trabajan en el hotel, por la amabilidad y gentileza. Siempre dieron lo mejor de sí, para que nuestra estadía fuera placentera y renovadora. Muchas gracias a Hotel casa arrayán por recibirnos, por los extraordinarios desayunos (con opciones veganas para mi hija. Lo cual se valora) la sabrosa y pronta carta menú (entre muchas tantas instancias positivas). También mencionar favorablemente las sesiones de Reiki y masajes que tiene como extra opcional el hotel. La familia completa se sometió a la terapia y quedamos profundamente agradecidos del nivel de expertiz del Terapeuta. Por lo mismo, si la agenda del hotel lo permite y puede recibirnos, es un lugar al cual nos gustaría volver para reencontrarnos con las montañas, la naturaleza, la tranquilidad y sobre todo reencontrarse con uno mismo y amablemente, con los demás.
EDGARDO, 2-night trip

8/10 Very good

Falta de mantenimiento edificio en general y alrededores. Entorno descuidado. Otras edificaciones muy cerca.
4-night trip

8/10 Very good

Muy agradable estadía

Ignacio, 5-night trip

10/10 Exceptional

Satisfecho

Es muy tranquilo y acogedor. Pude descansar mucho.
sandra, 1-night trip

10/10 Exceptional

rodrigo, 1-night trip

10/10 Exceptional

Javiera, 1-night trip

8/10 Very good

Antonella, 1-night trip

10/10 Exceptional

Petit hôtel très sympathique, parfait pour partir vers les montagnes.
2-night trip

8/10 Very good

El lugar muy lindo y acogedor, todo de muy buena calidad. Una vista privilegiada. La comida sencilla, pero rica. El desayuno fenomenal!!!!
1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Great home base to go skiing in Chile

Extremely comfortable bed, nice hot shower and the best complimentary breakfast I've ever had at a hotel (fresh baked bread, waffles, fresh fruit, fresh cooked eggs, juice, coffee, etc. etc.). Located right off the only road leading to the ski resorts outside Santiago. Hotel owner Angelica went above and beyond in helping us to plan our trip up to the snow and preparing us for all the possible curves in the road (literally and figuratively). She was also very sweet, thoughtful, and she speaks nearly perfect english. Definitely recommend this hotel for those that want to go skiing in Chile!
This review was submitted before 2018 and has not been verified.

4/10 Fair

Bienvenidos al hotel california....

El hotel se encontraba en reparaciones. No pude dormir en toda la noche porque la cisterna del W.C. del cuarto de al lado perdía agua y hacia un ruido muy molesto hacia mi habitación. El trato no fue muy agradable. El check-out debimos realizarlo a las 12 en punto, sin posibildad de dejas las valijas, practicamente nos echaron a esa hora...
This review was submitted before 2018 and has not been verified.

8/10 Very good

Chateaux in the Andes!

Loved the place. It's both beautiful and charming.The service was outstanding, and the breakfast was a treat to look forward to every day, as were our hosts. Breakfast was the only meal available, and the driveway is a bit uphill, but these contribute to the intimacy of the hotel. Only a dozen rooms, in a private Andes setting, truly hard to beat.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Hotel que cumple todas mis expectativas

Muy buen hotel, lindo paisaje, seguridad y tranquilidad un 100% excelencia. Lo recomiendo totalmente. Mis hijos quieren regresar.
This review was submitted before 2018 and has not been verified.

2/10 Poor

No hotel

First off, this is no hotel, it is a bed and break feast. The owners/managers were not friendly at all. As soon as we got there, all of the rules were spelled out; no food or drink in the rooms or living area, I went out for a smoke well away from the rooms only to be told later, "No smoking", if you are going to come back to the hotel after 9, you have to make special arrangements, etc. After 1 hour we told the manager we would only be staying the 1 night, since it was already about 8 P.M., and not the whole 8 days. Although they had good rates, in my opinion it is not worth it. Stay away!
This review was submitted before 2018 and has not been verified.

2/10 Poor

Do NOT Stay Here

First off this is not a hotel but a bed and breakfast. You enter the property a gate at the main road. You use the intercom to request the gate to be opened. This may not be such a safe thing to do late at night. You do not get a key to the gate. If you plan to be out after 10PM you will have to make prior arrangements with the manager. We were told by Andrea the manager there is no food or drinks allowed in the rooms or lobby area. They can be consumed in the dining room or kitchen only. The couple I went with smoked. They were told the ENTIRE property was nonsmoking. The room details are misleading. Our reservation stated "A coffee/tea maker, a microwave, and a refrigerator are supplied." These amenities are NOT in the rooms but in the kitchen. You also get free WiFi but you can't get a signal in your room. The TV in our room was smaller than my home PC monitor. You cannot use the pool. The pool bottom was very dirty and the water was cloudy. The wire mesh seating and tables were filthy. Due to the safe access to property, misrepresentations about the room and rules restriction placed on us we decided it was best to attempt to get a refund. We talked to Andrea and she said "they don't give refunds". We decided to stay one night (it was already after 6PM) and leave in the morning. Our original reservation was for 8 nights. We would take the refund issue up with Hotel.com. I took photos to back up the conditions we encountered at this property.
This review was submitted before 2018 and has not been verified.

4/10 Fair

servicio

En hotel trabajan 2 persona,una Señora de manana,otro persona que bastante joven y me costo perder mi vuelo.Hotel no dan llave para la porton que esta ubicado en abajo.Tengo que esperar 1 hora que abren porton para entrar Hotel.Deseyuno estaba sin huevo,sin queso,solo carbonhidrato.Calefactor funccionaba primer 2 noches otro noche tengo que dormir frio.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Buena ubicación

Estancia muy buena, buen servicio, estadía tranquila. Lugar silencioso. El lugar y el hotel preciosos, rico desayuno. El único pero, es que traté de cambiar la reserva, no sentí que me atendieron tan amables por teléfono.