Guests
All properties in Chitose, Hokkaido, Japan

ANA Crowne Plaza Chitose, an IHG Hotel

4-star hotel in Chitose with 2 restaurants and 2 bars/lounges

  • Free WiFi and free parking
From
NZ$147

Image gallery

  • Courtyard
  • Courtyard
  • In-Room Dining
  • Executive Room, 2 Twin Beds, Non Smoking - Bathroom
  • Courtyard
Courtyard. Image 1 of 83.
1 / 83Courtyard
2-2-1 Hokuei, Chitose, 066, Hokkaido, Japan
8.8.Fabulous.
  • Wonderful hotel! Clean! Friendly staff and lots of beer

    Jul 21, 2020

  • Great location! There is convenience store inside hotel and lots of restaurants nearby

    Jul 20, 2020

See all 507 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Transport options
Shopping
Safe
  • Free WiFi
  • Free parking
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 438 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Free airport shuttle
  • Fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Free toiletries
  • Garden
  • Daily housekeeping
  • Hair dryer

What’s around

  • Chitose Salmon Aquarium - 17 min walk
  • Aoba Park - 35 min walk
  • Chitose Inter Golf Club - 38 min walk
  • Chitose Outlet Mall Rera - 2.4 mi / 3.8 km
  • Meisui Fureai Park - 3.6 mi / 5.7 km
  • Doraemon Wakuwaku Sky Park - 3.6 mi / 5.8 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Standard Room, Non Smoking
  • Executive Room, 2 Twin Beds, Non Smoking
  • Premier Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, Non Smoking
  • Comfort Room, 1 Twin Bed, Non Smoking (Comfort Floor)
  • Deluxe Room, 1 Double Bed, Non Smoking (Deluxe Floor)
  • Premier Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking (Deluxe Floor)
  • Junior Suite, Non Smoking, Corner
  • Family Room, Non Smoking
  • Comfort Suite, Non Smoking
  • Junior Suite, Non Smoking, Tower
  • Comfort Room, 2 Twin Beds, Non Smoking (Comfort Floor)

What’s around

Landmarks

  • Chitose Salmon Aquarium - 17 min walk
  • Aoba Park - 35 min walk
  • Chitose Inter Golf Club - 38 min walk
  • Chitose Outlet Mall Rera - 2.4 mi / 3.8 km
  • Meisui Fureai Park - 3.6 mi / 5.7 km
  • Doraemon Wakuwaku Sky Park - 3.6 mi / 5.8 km
  • New Chitose Airport Onsen - 3.7 mi / 6 km
  • Siam Lock Country Club - 3.8 mi / 6.1 km
  • Ecorin Village - 7.8 mi / 12.5 km
  • Northern Horse Park - 8.5 mi / 13.7 km
  • Katsura Golf Club - 9.4 mi / 15.2 km

Getting around

  • New Chitose Airport (CTS) - 6 min drive
  • Okadama Airport (OKD) - 35 min drive
  • Chitose Station - 8 min walk
  • Minami-Chitose Station - 3 min drive
  • New Chitose Airport Station - 6 min drive
  • Free airport shuttle
map
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2-2-1 Hokuei, Chitose, 066, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 438 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle from 6:00 AM to 11:00 PM*

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

HASKAP The Garden - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Shikotsu Robata Grill - This seafood restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Astral - This bar serves light fare only. Open daily.

The Park Bar - This sports bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2300 per person (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for JPY 3000.0 per night

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

Also known as

  • Ana Chitose
  • ANA Crowne Plaza Chitose
  • ANA Crowne Plaza Chitose, an IHG Hotel Hotel
  • ANA Crowne Plaza Chitose, an IHG Hotel Chitose
  • ANA Crowne Plaza Chitose, an IHG Hotel Hotel Chitose
  • Ana Crowne Plaza Chitose
  • Crowne Plaza Ana Chitose
  • Crowne Plaza Ana Hotel Chitose
  • Crowne Plaza Chitose
  • Crowne Plaza Ana Chitose Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, ANA Crowne Plaza Chitose, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Bikkuri-Donkey (3-min walk), Asian Bar Ramai (4-min walk), and Kitei (10-min walk).
  • Yes, a free airport shuttle is available from 6:00 AM to 11:00 PM at scheduled times.
  • ANA Crowne Plaza Chitose, an IHG Hotel has 2 bars and a fitness center, as well as a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Only a few minutes from the airport, near train station. Modern, clean, spacious with restaurant, bar, gym. Only restaurant was open due to COVID-19, other amenities were closed. It was a good one night stay after arriving at New Chitose. Staff very courteous professional and helpful, typical for Japanese people and much appreciated.

    1 night trip, Jul 20, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Everything is great. But I would like to have a water in the room.

    Shin, 1 night business trip, Jun 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful choice Offered airport shuttle for r tea convenience

    Andrew, 1 night family trip, Mar 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    It’s clean and convenient location, with Many facilities

    1 night trip, Mar 6, 2020

    Verified Expedia guest review

  • 8.0.Very good

    A little smile from receptionist during check in would have been nice.

    Roy, 1 night family trip, Mar 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    10 minutes away from CTS Airport! Beside shopping malls

    1 night family trip, Feb 26, 2020

    Verified Expedia guest review

  • 6.0.Good

    Staff has unmood face during checkin, hesitating to advice any information to us

    PeterN, 1 night family trip, Feb 23, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceeded expectations on all aspects of our stay. The only possible improvement might be a more frequent airport shuttle.

    1 night trip, Feb 18, 2020

    Verified Expedia guest review

  • 6.0.Good

    Not bad but can be better. I saw front desk staff showing dislike faces towards her client. Actually, it's none of my business.

    X, 1 night trip with friends, Feb 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing stay

    MOHA ASRI, 2 night business trip, Feb 7, 2020

    Verified Hotels.com guest review

See all 507 reviews