Hyatt Vancouver Downtown Alberni

Property class: 5 and above
Luxury hotel with spa, near Vancouver Waterfront

Choose dates to view prices

Hyatt Vancouver Downtown Alberni puts you in a great location, within a short 10-minute walk of Robson Street and Vancouver Waterfront. Guests can visit the spa to indulge in hot stone massages, body wraps or facials, and Fusion cuisine is served at Carlino, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a health club. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Burrard Station is 4 minutes and Vancouver City Center Station is 7 minutes.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • 24-hour room service
  • Room service

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Premium TV channels
The current price is NZ$646
includes taxes & fees
8 Nov - 9 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 Bedroom

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 Bedroom, Balcony

A modern hotel room with a large bed, a television, a sofa, a chair, and a balcony with a view of the city.

Deluxe Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Suite, 1 King Bed with Sofa bed, Balcony

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Premium Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for 1 King Bed Junior Suite, Balcony

A hotel room with a large bed, two bedside tables with lamps, a TV, a desk with a book, and a view of the city through large windows.

1 King Bed Junior Suite, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds, City View

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of tall buildings.

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 Bedroom, Balcony

A modern hotel room with a large bed, a television, a sofa, a chair, and a balcony with a view of the city.

Deluxe Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Premium Suite, 1 Bedroom, Balcony

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Premium Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of tall buildings.

Deluxe Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View

A neatly arranged hotel room with a bedside table, a lamp, a vase with flowers, and a bed with white bedding.

Suite, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a sofa, a desk, and a chair.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

Map
1128 West Georgia Street, Vancouver, BC, V6E0A8

What's nearby

  • Robson Street - 1 min walk - 0.2 km
  • Vancouver Art Gallery - 4 min walk - 0.4 km
  • Pacific Centre Shopping Mall - 6 min walk - 0.5 km
  • Granville Street - 7 min walk - 0.6 km
  • Canada Place - 11 min walk - 0.9 km

Getting around

  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 4 min drive
  • Vancouver International Airport (YVR) - 30 min drive
  • Pitt Meadows, BC (YPK) - 52 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 75 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 102 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 29.8 miles/47.9 km
  • Vancouver Waterfront Station - 14 min walk
  • Pacific Central Station - 30 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 30 min walk
  • Burrard Station - 4 min walk
  • Vancouver City Center Station - 7 min walk
  • Granville Station - 9 min walk

Restaurants

  • ‪49th Parallel & Lucky's Doughnuts - ‬1 min walk
  • ‪Din Tai Fung 鼎泰豐 - ‬2 min walk
  • ‪Kosoo 2 Korean Chicken & Bbq - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪cafeclub.ca - ‬2 min walk

About this property

Hyatt Vancouver Downtown Alberni

  • Hyatt Vancouver Downtown Alberni puts you in a great location, within a short 10-minute walk of Robson Street and Vancouver Waterfront. Guests can visit the spa to indulge in hot stone massages, body wraps or facials, and Fusion cuisine is served at Carlino, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a health club. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Burrard Station is 4 minutes and Vancouver City Center Station is 7 minutes.

At a glance

Hotel size

    • 119 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 19
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

Children

    • Babysitting*

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 27 kg per pet)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Secured covered on-site valet parking (CAD 65 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Co-working spaces
  • Conference space (6814 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Health club
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Orrin. Services include hot stone massages, facials, body wraps and body treatments. The spa is open daily.

Dining

Carlino – This restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 18 to 65 for adults and CAD 18 to 65 for children

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 89.60 per accommodation, per stay

Parking

  • Covered valet parking costs CAD 65 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La Vancouver
Hotel Vancouver Shangri-La
Shangri-La Hotel Vancouver
Shangri-La Vancouver
Shangri-La Vancouver Hotel
Vancouver Hotel Shangri-La
Vancouver Shangri-La
Vancouver Shangri-La Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Hotel
Shangri La Hotel Vancouver
Shangri-La Vancouver Vancouver
Shangri-La Vancouver Hotel Vancouver

Frequently asked questions

Does Hyatt Vancouver Downtown Alberni offer free cancellation for a full refund?

Yes, Hyatt Vancouver Downtown Alberni does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Vancouver Downtown Alberni?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt Vancouver Downtown Alberni?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 27 kg per pet. There's a charge of CAD 89.60 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hyatt Vancouver Downtown Alberni?

Yes. Valet parking costs CAD 65 per night. Electric car charging is available.

What are the check-in and check-out times at Hyatt Vancouver Downtown Alberni?

You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hyatt Vancouver Downtown Alberni?

No, this hotel doesn't have a casino, but Grand Villa Casino Hotel and Conference Centre (14-min drive) and River Rock Casino Resort (16-min drive) are both nearby.

What is there to do at Hyatt Vancouver Downtown Alberni and nearby?

Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation nearby includes ecotours and segway hire. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hyatt Vancouver Downtown Alberni also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Hyatt Vancouver Downtown Alberni?

Yes, Carlino offers Fusion cuisine.

What's the area around Hyatt Vancouver Downtown Alberni like?

Hyatt Vancouver Downtown Alberni is in West End, a short 4-minute walk from Burrard Station and 5 minutes' walk from Vancouver Waterfront. Travellers give top marks for the hotel's prime location.

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Reviews

Hyatt Vancouver Downtown Alberni Reviews

9.6

Exceptional

9.8

Cleanliness

9.8

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers great service and good food, with some reviewers praising the Michelin-recommended restaurant Carlino. (27 reviews)
  • The hotel's gym was clean, modern, and convenient. (8 reviews)
  • The spa services and facilities, including the outdoor hot tub and pool, were highly praised for their cleanliness and excellent service. (7 reviews)
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Reviews

Verified review

10/10 Exceptional

Very convenient location, the rooms are pretty spacious, we traveled with children and it was amazing. The staff was very kind and helpful
Verified review

10/10 Exceptional

Great stay. Rooms were nice and great location close to everything
Verified review

10/10 Exceptional

Our room was lovely, clean and spacious. The beds were like sleeping in clouds. The staff were helpful and pleasant. Overall, a wonderful experience!
Verified review

10/10 Exceptional

Amazing location near expensive high end shops and great restaurants. The hotel room was perfect, great comfy beds/ pillows and great bathroom. Water bottles included in room and delicious cookies! The outdoor jacuzzi and changing room area were incredible and clean. Everything was well maintained and such great service. Walkable to the water. Would stay again
Verified review

10/10 Exceptional

We had wonderful stay and enjoyed every minutes during our stay. We thank to all Hyatt staff whom made our stays memorable
Verified review

8/10 Very good

Very clean and comfortable room, great gym. Very dated decor - needs a good renovation to be competitive with other 5 star properties in the city.
Verified review

8/10 Very good

It's a quiet hotel, part of a larger residential building, and formerly a Shangri-La. Room was spacious and super clean and perhaps just a tiny bit dated. Location is great, right in the heart of downtown Vancouver and walking distance to shopping, restaurants, and the water.
Verified review

10/10 Exceptional

Spotless room, courteous staff, super convenient location.
Verified review

10/10 Exceptional

Great hotel, ammenities were top shelf
Verified review

10/10 Exceptional

We really enjoyed our stay! Close to everything and staff very nice and friendly!
Verified review

10/10 Exceptional

Everything has exceeded my expectations, especially the staff. Laeh, in particular, is exceptional; she is truly delightful and knowledgeable in assisting us with planning our day trip.
Verified review

10/10 Exceptional

The best place there was this girl that clean our room so nice and very very humble She wears glasses such an amazing soul
Verified review

10/10 Exceptional

Very clean and comfortable, and the staff were very warm and considerate, which made it a wonderful Christmas for me and my family!
Verified review

10/10 Exceptional

Clean room, staff are very nice and room service is very very good
Verified review

10/10 Exceptional

The stay was very good, attentive staff, comfortable rooms.
Verified review

10/10 Exceptional

Great location Very friendly, helpful staff
Verified review

10/10 Exceptional

Loved the style and feel of this hotel. Very quiet, zen and elegant
Verified review

10/10 Exceptional

Excellent service excellent location staff our beyond the best of the best. We had a very pleasant stay.
Verified review

10/10 Exceptional

Great hotel, in a great location
Verified review

10/10 Exceptional

This is one of nicest hotels I’ve ever stayed at. The staff was really extraordinary. Will stay here again.
Verified review

10/10 Exceptional

Absolutely the best stay we have ever had. The staff was amazing, the room fantastic just an incredible stay.
Verified review

10/10 Exceptional

Great hotel and their service was amazing!!
Verified review

10/10 Exceptional

Exceptional service, beautiful clean room, and quiet area! Our stay couldn’t have been better.
Verified review

10/10 Exceptional

Fantastic property and staff, 10/10, will be back!
Verified review

10/10 Exceptional

Loved our stay, staff was incredible, room is big & comfortable. My favorite hotel in Vancouver stayed multiple times & will be back!