Privilege Aluxes Isla Mujeres Adults Only

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Beach
Beach
Beach
Outdoor pool

Overview of Privilege Aluxes Isla Mujeres Adults Only

Privilege Aluxes Isla Mujeres Adults Only

4.5 star property
Adults-only beachfront resort with spa, near Norte Beach

9.0/10 Superb

937 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is $402
Price available on 04/07/2022
Map
Adolfo Lopez Mateos Sm 1, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 3 spa tubs
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Norte Beach - 1 min walk
  • Costa Occidental de Isla Mujeres National Park - 2 min walk
  • Garrafon Natural Reef Park - 19 min walk
  • Isla Mujeres Ferry Terminal - 1 min drive
  • Tortugranja Turtle Farm - 7 min drive
  • Shark Beach - 10 min drive
  • Punta Sur - 21 min drive
  • Isla Mujeres Sculpture Garden - 11 min drive
  • Punta Sam Ferry Terminal - 77 min drive
  • Mujeres Beach - 99 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 119 min drive
  • Airport shuttle (surcharge)

About this property

Privilege Aluxes Isla Mujeres Adults Only

At Privilege Aluxes Isla Mujeres Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages, and beachside drinks, plus you'll be just steps from Norte Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and reflexology. Satay, one of 3 restaurants, serves Asian cuisine and is open for dinner. Other highlights at this luxurious resort include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say good things about the helpful staff and beach location.

All-inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 124 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 14
  • Minimum check-in age is 18

Children

  • Children (14 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Sailing nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • 3 spa tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 40-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

All-inclusive room rates at Privilege Aluxes Isla Mujeres Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

In-room minibar (some restrictions)

Spa

Mystique has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Satay - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required.
Privilege Beach Club - This beachfront restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Sabor - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Pool bar & snacks - This poolside bar serves lunch and light fare.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Airport shuttle service is offered for an extra charge of MXN 2000 per person (roundtrip)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Aluxes
Aluxes Privilege
Aluxes Privilege Isla Mujeres
Hotel Privilege Aluxes
Isla Mujeres Privilege Aluxes
Privilege Aluxes
Privilege Aluxes Hotel
Privilege Aluxes Hotel Isla Mujeres
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres
Privilege Aluxes Isla Mujeres Hotel
Privilege Aluxes Isla Mujeres Adults Only Resort
Privilege Aluxes Isla Mujeres Adults Only Isla Mujeres
Privilege Aluxes Isla Mujeres Adults Only Resort Isla Mujeres

Frequently asked questions

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Staff was amazing and extremely friendly. Always willing to help to make your stay perfect. Grounds were beautiful and the beach club was perfect as locals are not allowed in the area which keeps the crowds away.
Tammy, 3-night trip
Verified Hotels.com guest review

2/10 Poor

A terrible hotel
This hotel is a 3 star hotel at most. Hotel lobby were outdated and our room was small that we could barely have space for our suitcases. The shower head was positioned such that water slashed all over the vanity. Coffee was watery . I did not want to eat anything at the hotel because we did not want to get sick. We left the hotel first thing in the morning and moved to another hotel near by.
Kim, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Tammy, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great couples get away
Beautiful all adult location for a relaxing get away. Loved the location and the buffet breakfast.
Mariama, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marisa, 2-night family trip
Verified Hotels.com guest review

6/10 Good

David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcia, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 10-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review