Guests
All properties in Richmond, Virginia, United States of America

Candlewood Suites Richmond Airport, an IHG Hotel

No-frills Richmond guestrooms with kitchens

  • Free WiFi and free parking
From
NZ$183

Image gallery

  • Candlewood Suites Richmond Airport, an IHG Hotel
  • Candlewood Suites Richmond Airport, an IHG Hotel
  • Studio Suite, 2 Queen Beds - Bathroom
  • Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub) - Bathroom
  • Candlewood Suites Richmond Airport, an IHG Hotel
Candlewood Suites Richmond Airport, an IHG Hotel. Image 1 of 35.
1 / 35Candlewood Suites Richmond Airport, an IHG Hotel
5400 Audubon Drive, Richmond, 23231, VA, United States of America
7.8.Good.
  • Got to the hotel and they could not find our booking, staff were quite rude. Hotel was ok…

    Apr 12, 2019

  • I would never stay at this hotel again. I am very filthy for being a Candlewood suites.…

    Nov 9, 2021

See all 260 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Social distancing measures are in place

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient

The property will be renovating from November 12 2021 to January 31 2022 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
    • Free WiFi
    • Free parking
    • Bathtub
    • Kitchen
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 103 smoke-free guestrooms
    • Fitness center
    • Business center
    • 24-hour front desk
    • Library
    • Front desk safe

    For families

    • Kitchen
    • Cookware, dishware, and utensils
    • Stovetop
    • Microwave
    • Full-sized refrigerator/freezer
    • Connecting/adjoining rooms available

    What’s around

    • White Oak Village - 18 min walk
    • Broad Street - 5 mi / 8.1 km
    • Edgar Allan Poe Museum - 6.2 mi / 10 km
    • The National - 6.8 mi / 10.9 km
    • Greater Richmond Convention Center - 7.3 mi / 11.8 km
    • Richmond Raceway - 7.7 mi / 12.4 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Suite, 1 Bedroom
    • Studio Suite, 1 Queen Bed
    • Studio Suite, 2 Double Beds
    • Studio Suite
    • Studio Suite, 2 Queen Beds
    • Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)
    • Suite, 1 Bedroom, Accessible (Mobility Tub)
    • Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

    What’s around

    Landmarks

    • White Oak Village - 18 min walk
    • Broad Street - 5 mi / 8.1 km
    • Edgar Allan Poe Museum - 6.2 mi / 10 km
    • The National - 6.8 mi / 10.9 km
    • Greater Richmond Convention Center - 7.3 mi / 11.8 km
    • Richmond Raceway - 7.7 mi / 12.4 km
    • Monument Avenue - 7.9 mi / 12.7 km
    • Virginia Commonwealth University - 7.9 mi / 12.8 km
    • Altria Theater - 8.2 mi / 13.1 km
    • Science Museum of Virginia - 9.1 mi / 14.6 km
    • Dabbs House Museum & Henrico County Tourist Information Center - 3.4 mi / 5.4 km

    Getting around

    • Richmond Intl. Airport (RIC) - 5 min drive
    • Richmond Main Street Station - 10 min drive
    • Richmond Staples Mill Road Station - 17 min drive
    • Ashland Station - 28 min drive
    map
    See on map
    5400 Audubon Drive, Richmond, 23231, VA, United States of America

    At a glance

    Hotel size

    • This hotel has 103 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • No cribs (infant beds)

    Pets

    • Pets allowed*
    • Restrictions apply*
    • Up to 80 lbs

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Snack bar/deli
    • Barbecue grills

    Things to do

    • Fitness facilities

    Working away

    • Business center

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2009
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Picnic area
    • Library

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible van parking
    • Grab bar - near toilet

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board
    • Washer/dryer

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Premium TV channels
    • DVD player

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Full-sized refrigerator/freezer
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware, and utensils

    More

    • Connecting/adjoining rooms available

    Fees & policies

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 150 per pet, per stay (maximum USD 150 per stay)
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place.

    Contactless check-out is available.

    This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • Candlewood Richmond Airport
    • Candlewood Suites Richmond Airport
    • Candlewood Suites Richmond Airport, an IHG Hotel Hotel
    • Candlewood Suites Richmond Airport, an IHG Hotel Richmond
    • Candlewood Suites Richmond Airport, an IHG Hotel Hotel Richmond
    • Candlewood Suites Hotel Richmond Airport
    • Candlewood Suites Richmond Airport
    • Candlewood Suites Richmond Airport Hotel Richmond
    • Candlewood Suites Richmond Airport Aparthotel
    • Candlewood Suites Richmond

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Candlewood Suites Richmond Airport, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, pets are welcome, with a maximum weight of 80 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
    • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
    • Yes. Nearby restaurants include Bojangles' (2.5 mi), The Roosevelt (5.5 mi), and The Hill Cafe (6 mi).
    • Candlewood Suites Richmond Airport, an IHG Hotel has a fitness center and a picnic area.
    7.8.Good.
    • 8.0.Very good

      Rva

      Good.

      Colleen, 1 night trip, Oct 6, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Sad to see a once nice building in this shape

      Definitely NOT worth the almost $150/night that we spent there. Needed a place to stay for the night with a really early next morning departure from RIC. I can tell the building was once pretty nice but for whatever reasons it has fallen into the state it is in now. Overall hotel has some kind of a funk smell throughout but no smell is the same. Many different locations mean many different smells. Carpet is really nasty throughout, including room. Coming up in places too. Room was kind of dirty and you'll be lucky to get hot water. Outside grounds were ok and parking lot was ok as was location. So - for the area all things considered, you may (like us) find it worth spending this kind of money to stay there because the local alternatives are FAR worse. Go ahead and read the reviews of those places and you'll know why! I don't know what's wrong with that area but if you need to stay in the area, probably because of RIC, Candlewood may actually be your best bet.

      Matt, 1 night trip, Sep 10, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Very good stay!

      We only stayed 1 night while traveling, but experience was very good. Check in smooth, room very nice, spaces clean, bed comfortable. Very nice towels! Did not hear any planes during the night.

      Barbara, 1 night trip, Sep 5, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      The room smelled like mold. It was dirty and worn out. The staff was indifferent if not downright rude and dismissive. Could not get a shuttle ride to the airport, even though there was a shuttle bus parked right outside the front door. Was told it was lack of staffing. But I saw three employees just hanging out behind the counter doing nothing.

      Jeff, 1 night romance trip, Sep 3, 2021

      Verified Expedia guest review

    • 6.0.Good

      Disappointed in shuttle service

      This airport hotel was OK but we were bitterly disappointed to find out the free shuttle only ran from 4 PM to 9 PM. That didn't meet our needs. The Uber cost over $29.00 for a couple mile trip.

      Pamela, 2 night family trip, Aug 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Great value for the price

      Lisa, 1 night family trip, Aug 26, 2021

      Verified Expedia guest review

    • 6.0.Good

      Staff was friendly. The room itself seemed clean and the bed was comfy. However, the lobby, hallways etc were not very clean and there is a strange smell in the hallways like burnt rubber or something. Not sure...... I was very concerned until I actually got into my room. The one I was in seems to have been recently redone.

      Shannon, 1 night family trip, Aug 25, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great value. Clean, friendly, comfortable and safe.

      Jan, 3 night business trip, Aug 24, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      This hotel should be condemned. It has a terrible smell walking in the door and does not dissipate. The rooms are old and not clean. Floors throughout not vacuumed. We left and hope to get our money returned. Hard NO on staying here.

      Kimberly, 1 night trip, Aug 21, 2021

      Verified Expedia guest review

    • 2.0.Poor

      No shuttle service

      Mary Frances, 1 night trip, Aug 19, 2021

      Verified Expedia guest review

    See all 260 reviews