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All properties in Richmond, Virginia, United States of America

Hilton Richmond Downtown

4-star hotel with 3 restaurants, near Greater Richmond Convention Center

  • Free WiFi
From
NZ$238

Image gallery

  • Suite, 1 Bedroom (Executive floor) - Guest Room
  • Suite, 1 Bedroom (Executive floor) - Guest Room
  • Pool
  • Living Area
  • Suite, 1 Bedroom (Executive floor) - Guest Room
Suite, 1 Bedroom (Executive floor) - Guest Room. Image 1 of 65.
1 / 65Suite, 1 Bedroom (Executive floor) - Guest Room
501 E Broad St, Richmond, 23219, VA, United States of America
8.6.Fabulous.
  • Hotel is well located for walking, staff generally friendly and helpful. Rooms large and…

    Oct 24, 2021

  • This is a nice place but, it was short staff and we had to call for bath towels at 530am…

    Oct 24, 2021

See all 384 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 250 guestrooms
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Downtown Richmond
  • Greater Richmond Convention Center - 2 min walk
  • Altria Theater - 20 min walk
  • Edgar Allan Poe Museum - 22 min walk
  • Virginia Capital Trail: Richmond Trailhead - 34 min walk
  • Science Museum of Virginia - 2.3 mi / 3.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed with Sofa bed
  • Deluxe Room, 1 King Bed, Accessible (w/ Bathtub)
  • Deluxe Room, 1 King Bed, Accessible (Roll-in shower)
  • Room, 1 King Bed, Executive Level (Executive floor, w/ bathtub)
  • Room (Executive floor)
  • Room, Business Lounge Access (Executive floor)
  • Suite, 1 Bedroom (Executive floor)
  • Suite, 1 Bedroom, Accessible (w/ Bathtub)
  • Suite, 1 Bedroom, Accessible (Roll-in shower)
  • Suite, 1 Bedroom
  • Room, 1 King Bed, Accessible (Hearing)
  • Suite, 1 Bedroom, Accessible (Hearing accessible)
  • Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)
  • Deluxe Room, 2 Queen Beds, Accessible (Hearing accessible)
  • Room, 2 Queen Beds, Executive Level (Executive floor)
  • Deluxe Room, 2 Queen Beds, Accessible (Executive floor, Hearing accessible)
  • Deluxe Room, 2 Queen Beds, Executive Level (Executive floor)
  • Room, 2 Queen Beds, Accessible (Roll-in Shower)

What’s around

Landmarks

  • In Downtown Richmond
  • Greater Richmond Convention Center - 2 min walk
  • Altria Theater - 20 min walk
  • Edgar Allan Poe Museum - 22 min walk
  • Virginia Capital Trail: Richmond Trailhead - 34 min walk
  • Science Museum of Virginia - 2.3 mi / 3.8 km
  • Children's Museum of Richmond - 2.4 mi / 3.9 km
  • Virginia Museum of Fine Arts - 2.5 mi / 4 km
  • Richmond Raceway - 6.5 mi / 10.4 km
  • Lewis Ginter Botanical Garden - 7.5 mi / 12.1 km

Getting around

  • Richmond Intl. Airport (RIC) - 14 min drive
  • Richmond Main Street Station - 17 min walk
  • Richmond Staples Mill Road Station - 11 min drive
  • Ashland Station - 23 min drive
map
See on map
501 E Broad St, Richmond, 23219, VA, United States of America

At a glance

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • 2 per room (up to 50 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Segway rental/tour nearby

Working away

  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

1885 Cafe & Market - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Gather & Hem - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

LaGrotta Restaurante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Segway rental/tour nearby

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 16.00 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
  • Safes in guestrooms can be used for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Valet parking costs USD 30 per night with in/out privileges

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 10:00 AM to 10 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

Also known as

  • Hilton Garden Inn Hotel Richmond Downtown
  • Hilton Richmond Downtown Richmond
  • Hilton Richmond Downtown Hotel Richmond
  • Hilton Garden Inn Richmond Downtown
  • Hilton Garden Inn Richmond Hotel Richmond
  • Hilton Richmond Downtown Hotel
  • Hilton Richmond Downtown
  • Hilton Richmond Downtown Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hilton Richmond Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 30 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10 PM.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Perly's (6-min walk), Capital Ale House (6-min walk), and Tarrant's Cafe (6-min walk).
  • Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    Great Hotel, great downtown location, good staff.

    Scott, 1 night family trip, Oct 21, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    We were not able to check in until 2 1/2 hours after check in time. Phone in room did not work.

    Russell, 1 night trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Front Desk did not keep their word

    We were told to wait for a call till our room was ready. After receiving a call, we went back to the front desk but was given a different room and told by another employee that the room promised was already given to someone else. Long story short, there was no point in waiting!!!

    3 night trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Poor quality of room

    Our room had a humidifier stuck in the corner, the ceiling was peeling in the room & bathroom. The bathroom cabinet was falling apart. The room & common areas in general were not well maintained. No mention of extra /increased level of cleaning for COVID.

    craig, 1 night family trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I didn’t like that the pool wasn’t opened. But it was nice that we were in walking distance to restaurants.

    1 night romance trip, Jul 24, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Did not like that there was no complimentary water. We got in very late at night and two complimentary water bottles would have been thoughtful and kind.

    1 night family trip, Jul 24, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The hotel and the staff were great, however upon our stay room service and the pool were unavailable, which was unfortunate having 2 small children. I appreciate that they were working on improving these two areas, however.

    1 night family trip, Jul 23, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    One bedroom suite was spacious long hallways to get back to elevator. Bread from restaurant had mold on it so sent back to kitchen server and manager comped my meal

    1 night trip with friends, Jul 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location. Staff was very friendly!! Easy in and out of hotel and valet parking provided quick and excellent service.

    1 night trip, Jul 13, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Nice-- but review your bill carefully

    We were charged double for valet parking so be careful to check your PRINTED bill when staying at this property. When I called and brought it to their attention they apologized and promised a refund of the overcharges. Other than that the hotel stay was very good

    Janet, 2 night family trip, Jul 9, 2021

    Verified Hotels.com guest review

See all 384 reviews