Ace Hotel New York

Property class: 4
Hotel with restaurant, near 5th Avenue

Choose dates to view prices

Steps from the Empire State Building and Madison Square Garden, Ace Hotel New York offers a vibrant retreat with 2 coffee shops, a Michelin star rated restaurant serving breakfast and dinner. Unwind at the bar or get energized at the 24-hour gym. The helpful staff has left guests feeling cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is NZ$349
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

8.4 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(45 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed (Single)

7.8 out of 10
Good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Small)

8.2 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Large)

9.2 out of 10
Wonderful
(16 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, City View

  • City view
  • Sleeps 5
  • 1 King Bed

Standard Room, 2 Single Beds (Bunk)

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Museum of Sex - 2 min walk - 0.2 km
  • Madison Square Park - 3 min walk - 0.3 km
  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 9 min walk - 0.8 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • Linden, NJ (LDJ) - 30 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 43 min drive
  • John F. Kennedy International Airport (JFK) - 57 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 23 St. Station (5th Av.) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Ace Hotel Lobby Bar - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬2 min walk

About this property

Ace Hotel New York

Ace Hotel New York offers a great location, putting you within a short 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Bistro 29, which serves breakfast and dinner. Also, Madison Square Garden and Macy's are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
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Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 75 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bistro 29 – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Libera – On-site bar. Open daily.
The Lobby – This lobby lounge serves breakfast, brunch and light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 45.92 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self-parking costs USD 75 per day

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?

Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ace Hotel New York?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Ace Hotel New York?

Yes. Self-parking costs USD 75 per day.

What are the check-in and check-out times at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Ace Hotel New York?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at Ace Hotel New York and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Ace Hotel New York?

Yes, there's an on-site restaurant, Bistro 29.

What's the area around Ace Hotel New York like?

Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 4 minutes' walk from 5th Avenue. Travellers give top marks for the hotel's prime location.

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Reviews

Ace Hotel New York Reviews

8.0

Very good

8.4

Cleanliness

7.8

Amenities

8.8

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • The property's location offers easy access to plenty of dining options and the on-site restaurant provides a great experience. (3 reviews)
  • Breakfast options were convenient and satisfying with a selection of pastries and beverages available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Lobby
Shower
Ambience
Bed
Bathroom
Bar
Water

Reviews

Verified

10/10 Exceptional

Super cool vibe, staff and drinks!
Colleen, 1-night trip
Verified

10/10 Exceptional

Well located. Fun place to stay if you like a funkier vibe.
Robert, 1-night trip
Verified

8/10 Very good

Reception was very helpful when I make the booking for my guests
DAVID EVAN, 1-night trip
Verified

10/10 Exceptional

The ace is my favorite hotel in nyc. The rates are so fair, staff is incredible, vibe is welcoming, rooms are super comfortable.
Laura, 2-night trip
Verified

10/10 Exceptional

Excellent location and spacious rooms
Kirrily, 6-night trip
Verified

10/10 Exceptional

Traveling to NYC to apartment hunt. This centrally located gem was perfect. Room was clean and well appointed, with an Empire State Building view. Hotel lobby is a big lounge with coffee and liquor bars, dimly lit with comfy chairs/couches and large communal tables for getting some work done while taking in the atmosphere. Will be back!
Stephanie, 3-night trip
Verified

8/10 Very good

Comfy if spartan room. Appreciated the daily housekeeping.
Kasey, 3-night trip
Verified

10/10 Exceptional

Excellent hotel would definitely stay again it was very close to time square walking distance
kenyetta, 2-night trip
Verified

10/10 Exceptional

Fantastic hotel. Great staff, excellent location, beautifully clean and well designed rooms.
Michael, 3-night trip
Verified

8/10 Very good

It’s a great spot, good location. It’s just super loud and noise really sips in through the doors, windows and everywhere. It’s NY, sure. Not much can be done there but I think soundproofing upgrades would take this place to the next level. Otherwise, it’s an Ace hotel, you’re in good hands!
Maeghan, 2-night trip
Verified

6/10 Good

The rooms are small, but decent and clean. The staff are friendly and the location was great. My only complaint was that I ran out of toilet paper and had to ask 2x for more before I got any.
Loretta, 2-night trip
Verified

10/10 Exceptional

Second time staying there. Love the hotel, location and staff!
Elita, 1-night trip
Verified

10/10 Exceptional

Everything was perfect
Danny, 1-night trip
Verified

10/10 Exceptional

Clean room, friendly staff, cool atmoshere, overall the stay was very nice.
juyoung, 1-night trip
Verified

8/10 Very good

Room service staff and excellent location for NYC activities.
Stephan, 3-night trip
Verified

6/10 Good

Unfortunately, this was the 2nd and last time we will stay here. The rustic feel of the place is great and all, but the bathrooms in the room are below par. Showers flood, shower curtains should be done away with, and "rust" should not be a part of the vibe they are going for there.
Krista, 2-night trip
Verified

10/10 Exceptional

Friendly staff, cool atmosphere, helpful staff, clean rooms
Lara, 1-night trip
Verified

10/10 Exceptional

Small room and very old/industrial, but clean and functional and trendy. The food in the lobby was great and everyone was super kind! Very convenient neighborhood!
Rebecca, 2-night trip
Verified

10/10 Exceptional

Friendly staff, great location, clean rooms and lobby. Front desk staff were very helpful and accommodating when asked to store our bags until our flight.
steven a, 1-night trip
Verified

10/10 Exceptional

Staff was tremendous and helpful. Very friendly.
Dave, 1-night trip
Verified

10/10 Exceptional

SUPER sweet staff. The lobby/bar area is perfect.
Adam, 1-night trip
Verified

10/10 Exceptional

The staff was very courteous.
Tammie, 2-night trip
Verified

8/10 Very good

.
Emil, 1-night trip
Verified

10/10 Exceptional

Great staff
Dana, 4-night trip
Verified

10/10 Exceptional

Very enjoyable stay
James, 1-night trip