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Hotel Excelsior San Marco

Photo gallery for Hotel Excelsior San Marco

Front of property – evening/night
Minibar, in-room safe, desk, blackout curtains
Suite | Living room | 26-inch flat-screen TV with satellite channels, TV
Minibar, in-room safe, desk, blackout curtains
 Room selected at Check-In | Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Excelsior San Marco

Hotel Excelsior San Marco

4.0 star property
Adults-only hotel in Citta Bassa with restaurant and bar/lounge

8.6/10 Fabulous

981 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
Piazzale della Repubblica 6, Bergamo, BG, 24122
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Self parking
  • Room service
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift

Room options

About this area

What's nearby

  • In Citta Bassa
  • Leolandia - 26 min drive

Getting around

  • Bergamo Orio al Serio Airport (BGY) - 9 min drive
  • Linate Airport (LIN) - 39 min drive
  • Bergamo Alta Funicular - 5 min walk
  • Albano Sant'Alessandro Station - 11 min drive
  • Bergamo Station - 14 min walk

Restaurants

  • Le Iris - 2 min walk
  • Schiaccia - 4 min walk
  • Linea fun.c - 5 min walk
  • Trattoria Caprese - 5 min walk
  • Caffè del Colleoni - 6 min walk

About this property

Hotel Excelsior San Marco

A great choice for a stay in Bergamo, Hotel Excelsior San Marco is only 4.4 mi (7.1 km) from the airport. Guests can visit the fitness centre for a workout or grab a bite to eat at Roof Garden Restaurant, which serves international cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free (dogs and cats only, 1 per room, up to 10 lbs)
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 18 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Discount at nearby fitness centre
  • Golf lessons nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1960
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Fitness centre
  • 9 holes of golf

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Roof Garden Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 August to 28 August:
  • Dining venue

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Self-parking costs EUR 18 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts major credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Frequently asked questions

Does Hotel Excelsior San Marco offer free cancellation for a full refund?
Yes, Hotel Excelsior San Marco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Excelsior San Marco?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Hotel Excelsior San Marco on 25 December 2022 start from NZ$187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Excelsior San Marco?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Excelsior San Marco?
Yes, cats and dogs stay for free, with a limit of 1 per room and maximum weight of 10 lbs per pet. Food and water bowls are available.
Is parking offered on site at Hotel Excelsior San Marco?
Yes. Self-parking costs EUR 18 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Excelsior San Marco?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hotel Excelsior San Marco and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Hotel Excelsior San Marco also has a fitness centre.
Are there restaurants at or near Hotel Excelsior San Marco?
Yes, Roof Garden Restaurant offers international cuisine. Nearby restaurants include Schiaccia (4-min walk), Linea fun.c (5-min walk) and Trattoria Caprese (5-min walk).
What's the area around Hotel Excelsior San Marco like?
Hotel Excelsior San Marco is in Citta Bassa, a short 5-minute walk from Bergamo Alta Funicular and 15 minutes' walk from Duomo. Our travellers say that the local area is very walkable.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Dated but comfortable luxury.
Lovely hotel. Comfortable and clean. A bit dated in decor now. Could do with a refresh. But staff were helpful and friendly and breakfast was fantastic. Perfect location in the heart of the city too, perfect for exploring both high and low town.
Sarah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kari, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

louise, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Lorna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eytan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Convenience
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, lovely hotel, staff were lovely
Eileen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ian, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 2-night trip
Verified Hotels.com guest review