Hotel Rex

Photo gallery for Hotel Rex

Primary image
Room
Room
Room
Room

Overview of Hotel Rex

Hotel Rex

3.0 star property
Lucca hotel in city center

8.8/10 Fabulous

363 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Piazzale Bettino Ricasoli 19, Lucca, Toscana, 55100
Main amenities
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Lucca Historical Center
  • Leaning Tower - 28 min drive

Getting around

  • Galileo Galilei Airport (PSA) - 34 min drive
  • Florence Airport, Peretola (FLR) - 43 min drive
  • Lucca Station - 1 min walk
  • Lucca San Pietro a Vico Station - 8 min drive
  • Tassignano-Capannori Station - 8 min drive

About this property

Hotel Rex

3-star hotel in the heart of Lucca Historical Center
Hotel Rex provides a free breakfast buffet and more. Kids and pets stay for free, and guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Luggage storage, a front desk safe, and a computer station
  • An elevator, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guestrooms at Hotel Rex include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (1 per room)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Room service

Traveling with children

  • Children stay free
  • Children's games
  • Toys

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Rex Lucca
Rex Lucca
Hotel Rex Hotel
Hotel Rex Lucca
Hotel Rex Hotel Lucca

Frequently asked questions

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Great hotel with lovely service. Very clean room with every little thing thought of. Welcome staff and would recommend to friends.
Diana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Guy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location
Location location location effective, efficient and very welcoming staff
James, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
The hotel has very nice reception staff, so helpful. Good breakfast, spacious rooms, great location (right near the train station AND the entrance to the old town). My only complaint is airconditioning. I get the hours regulation, that's fine. But you can't turn it off in the middle of the night! Waking up because the room has no oxygen isn't a great experience. Keeping the windows open at night isn't really possible because of the circular road.
Irene, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

GOOD SPECIAL EXPERIENCE!!!
Jeanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We liked the location just outside of old town, the staff were very friendly & helpful.
Christopher, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Convenient location, helpful staff, great value!
Convenient location, helpful & kind staff, I recommend Hotel Rex. It's right next to the station but we were amazed how quiet our room was, which was very nice. Everything was very clean and the breakfast was large and a nice perk. It's outside of the wall but one block from the gate, and because it's outside, it's very quiet. I think it's the perfect location to be, honestly.
Rebecca L, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff were so lovely and welcoming. Location is perfect for exploring Lucca it’s right outside the city walls and next to the train station. Really great place to stay with lots of homely touches that made it so special.
Laura, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, family run hotel.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Perfectly spotless. Extremely friendly and nice
Dennis, 3-night trip with friends
Verified Hotels.com guest review