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Hotel Relax

Photo gallery for Hotel Relax

Double Room | In-room safe, desk, free WiFi, bed sheets
Exterior
Exterior
Restaurant
Meeting facility

Overview of Hotel Relax

Hotel Relax

4.0 star property
Suburban hotel in Epipoli with restaurant and pool bar
8.2 out of 10 Very good
8.2/10 Very good

19 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Via E. Aliffi, 9, Syracuse, 96100
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Spa services
  • In-room childcare
For families
  • Children's pool
  • In-room childcare (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Epipoli
  • Lungomare di Ortigia - 7 min drive
  • Fontane Bianche Beach - 22 min drive

Getting around

  • Catania (CTA-Fontanarossa) - 43 min drive
  • Targia Station - 7 min drive
  • Syracuse Station - 12 min drive
  • Priolo Melilli Station - 23 min drive

Restaurants

  • Astrum Cafe - 5 min drive
  • Teatro Greco - 5 min drive
  • Koala Pub - 3 min drive
  • L'Arte del Pane Leonardi - 3 min drive
  • McDonald's - 7 min drive

About this property

Hotel Relax

Hotel Relax is a great choice for a stay in Syracuse. You can grab a bite to eat at the restaurant, or indulge in massages, facials or manicures and pedicures. Other highlights at this upmarket hotel include a poolside bar, a health club and a 24-hour fitness centre.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 57 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 1 PM until 2 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Boat tours nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (431 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Electric bike charging stations

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Bike parking
  • Spa services
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options

Accessibility

  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January to 29 February, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March to 31 October, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November to 30 November, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 5.00 for adults and EUR 5.00 for children
  • Late check-in between 11:00 AM and midnight can be arranged for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 45.00 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • The seasonal pool is open from May to October
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property uses solar energy.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Relax Syracuse
Relax Syracuse
Hotel Relax Sicily/Syracuse, Italy
Hotel Relax Hotel
Hotel Relax Syracuse
Hotel Relax Hotel Syracuse

Frequently asked questions

Does Hotel Relax offer free cancellation for a full refund?
Yes, Hotel Relax does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Relax?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Relax?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at Hotel Relax?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Relax?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Relax?
You can check in from 1 PM - 2 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Relax and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Enjoy amenities such as a seasonal outdoor pool, a 24-hour fitness centre and a sauna. Hotel Relax also has a garden.
Are there restaurants at or near Hotel Relax?
Yes, there's an on-site restaurant.
Does Hotel Relax have any outdoor private spaces?
Yes, every room features a balcony or patio.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

9.5/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff was fantastic. From the person at check in who worked hard to get it done easily after a long day. The wait staff all spectacular. Best Roberto and Francisco anything we needed we got and then some. Made the stay great. Five star service at a discount style hotel.
2-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

Comfortable hotel with friendly staff
we had a really enjoyable stay. The hotel is comfortable and the staff were helpful and friendly (keeping the restaurant open a little later than usual for us on our first nigh; organising a taxi to Ortigia). The pool was good too. The breakfast was OK, although the coffee was poor. The room was spacious but the shower water went all over the bathroom floor which was annoying. The hotel is outside Syracuse but still well located for key attractions.
Verified Hotels.com guest review

10/10 Exceptional

Rosanna, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Le personnel très accueillant à la réception et au restaurant, particulièrement Roberto Paparone. Excellent séjour.
Yves, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

All'insegna del relax
Esperienza positiva posizione strategica per raggiungere facilmente i luoghi storici
Arculeo, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Tutto ok perfetto, unica pecca insetti dentro la piscina.
2-night family trip
Verified Expedia guest review

8/10 Very good

Buon hotel dove rilassarsi.
Soggiorno gradevole, specie nei mesi estivi perché provvisto di piscina e spa. Servizio cortese e gentile. La struttura, credo degli anni 70, necessiterebbe di qualche intervento manutentivo.
Luigi, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

jm, 3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Hotel Relax- Sept 2015
Hotel bien équipé, dans un quartier calme à 15 mn du centre ... avec une voiture! Restaurant de l’hôtel est d'un très bon rapport qualité-prix ; avec une qualité de service vraiment au dessus . Le personnel est très serviable et ils font tous l'effort de parler français ( plus que rare en Sicile !!)
Verified Hotels.com guest review