Hotel Rosamar Garden Resort, Lloret de Mar, Spain

Absolutely terrible experience. Went as a family, stayed with friends after a few days of checking in for 1 night and got checked out of our room !!!! And new guests were arriving on that day in our room. No apology given and was made to feel like we were the bad ones as we should of informed them! No care was given when do not disturb sign was on the door. Had to pay £97 to park my hire car in the car park for a week !!! Had to leave and book another accommodation elsewhere to try and save our bad holiday experience. Banging and loud noise until at least mid night. Walls are like paper !!! Never had such a bad experience on a holiday. I’m not one to normally moan but this is a very rare exception. Spa, pools and kids entertainment was good. Food average, breakfast best meal. Clean and modern.

Well, overall it was ok, near to the beach and lots of fun for the kids under 10 y.o. lets say. In fact there was no swimming pool for adults who actually want o swim , because of the many kids very soon pool was quite dirty and overcrowded. Also a lot of people smoking marijuana near the poll and in the rooms too. The smell was also in the floors... it was impossible to open the door of balcony...food was good, but the plates and glasses not so clean...internet was very poor... Stuff was fine.

Could be a nice hotel but if you go all inclusive you are treated like a second class citizen. Its the little things that let it down, like all inclusive doesn't start till 10am not be able to have a brew when you wake ,up unless all family are up and ready, and go for breakfast .And things like slush puppies at pool for kids have to pay for and ice creams, can get pop ,but things they know kids want no pay, and snacks from the pool bar pay for. They do snacks but mainly left overs from breakfast. And at a certain time, and like main bar beer in plastic cups ,but if you pay nice pint glass ,and misses wanted a strawberry dakoury got told no ,can have a dakoury but if you want strawberry pay.Like i say the little things and have to say the bar staff are rude ,and look very mad to see you.Other than the guy on the pool bar very nice guy, but in all most staff rude. In my mind cleaners seamed,.In my mind all inclusive should be all inclusive, all the time and for everything, get the named differnt country beers, but offer than things like that you should be able to get everything when you want it ,especially a brew. One more thing sorry iv gone on , but cant drink the water there, so asked for bottle of water on the way to shops, for my daughter got told no not till 10am it was 9:45 i mean come on.In all just petty they already have your money so your second class.

The hotel is well appointed with excellent swimming pools and areas for children. It is in a very "touristy" area with lots of shops catering for holiday makers. We stayed with a 1 year old for a week and it was perfect for us to have break around the pool but in general Lloret lacks a lot of traditional Spanish charm. The beach is lovely but I imagine it will be very busy during school holidays. The food was adequate and catered for our allergies well but quite often lacked signs to inform you of the contents. The hotel has undergone a recent referb and was maintained to a high standard.

Have to admit we are a more than a little frustrated with our stay and it mainly hubs around two things. The room is smaller than any Motel 6 in the states you would ever stay in and the the air conditioning shuts down every night at 4am. The front desk boss says that it is normal because how cool it is outside. Never mind that the thermostat is in our room. Not outside. The humidity makes the 3 degree change in the room miserable. It goes from 22 degrees C to 25 and it will not recover until around 10am in the morning. I swear it has to do with the hotel trying to save electrical. You have to put a room key in a door trigger type slot mounted on the wall to activate the electricity. The oddest thing I have ever seen in a hotel. They only give you one key at the desk and only give you a second if you ask. This is so that when you leave the room you have to remove the only key they gave you that turns on the electrical therefore cutting the AC and all electrical including the mini fridge. The AC takes almost 4 hours to get the room basically cool. Do not stay here if you like anything plush. The pictures are way deceiving. We are checking out three days early just to get some sleep.