Hôtel Helvie

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Overview of Hôtel Helvie

Hôtel Helvie

4.0 star property
4-star hotel in Vals-les-Bains with casino and outdoor pool

8.4/10 Very good

67 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
5 Rue Claude Expilly, Vals-les-Bains, Ardeche, 7600
Main amenities
  • Daily housekeeping
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Room service
  • Spa services
  • Babysitting
  • Terrace
  • Air conditioning
  • Garden
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Massif Central - 1 min drive
  • Cévennes National Park - 45 min drive

Getting around

  • Avignon (AVN-Caumont) - 91 min drive
  • Le Teil Station - 37 min drive

About this property

Hôtel Helvie

Try your luck at the casino when you stay at Hôtel Helvie in Vals-les-Bains. Guests can indulge in spa services and enjoy regional cuisine at Le Vivarais*, which is open for lunch and dinner. An outdoor pool, a bar/lounge, and an outdoor tennis court are other highlights at this upscale hotel.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), Intertek Cristal (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 10:30 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • An outdoor pool
  • Casino
  • Spa services
  • Outdoor tennis court

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Le Vivarais* - This fine-dining restaurant specializes in regional cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 13 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 7.5 per night
  • Rollaway beds are available for EUR 21.0 per night

Pets

  • Pets are allowed for an extra charge of EUR 10.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • Intertek Cristal (3rd party expert - Global)
  • Bureau Veritas (3rd party expert - Global)
  • Safe Travels (WTTC - Global)
  • SGS (3rd party expert - Global)

Policies

This property does not have elevators.

This property accepts credit cards and cash.

Also known as

Helvie Vals-Les-Bains
Hôtel Helvie Hotel
Hôtel Helvie Vals-les-Bains
Hôtel Helvie Vals-Les-Bains
Hôtel Helvie
Hôtel Helvie Hotel Vals-les-Bains

Frequently asked questions

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Jewel in the ardeche
The hotel and the restaurant are an absolute jewel. From the welcoming to the goodbye, everythint was eccellent and very friendly. Absolutely, a great stay!
Johan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gourmet Oasis
Lovely hotel; excellent restaurant; nice area to walk
Verified Hotels.com guest review

10/10 Exceptional

Aurore, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Parfait: personnel aussi gentil que compétent, diner excellent, chambre très bien
Matthieu, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Fabuleux et ressourçant
Un bol d'air pour un weekend seule avec ma petite chienne qui a été très bien accueillie 🌷🌺 Merci à toute la Team pour ce séjour superbe et très souriant ✨🙏
Séverine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sacha, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Week-end
Notre séjour a été superbe dans cet établissement. Personnel très dévoué. Le repas gastronomique est excellent. L'emplacement en centre ville est très pratique.
Danielle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ardèche en Famille
Voyage en famille, établissement très bien situé pour les activités extérieures ( vélo, kayak, randonnées ) Piscine agréable, buffet petit-déjeuner top. Une mention spéciale à tout le personnel pour sa bienveillance et sa bonne humeur. Je vous recommande cette hôtel.
Jérôme, 3-night family trip
Verified Hotels.com guest review