Falkensteiner Hotel Cristallo

Photo gallery for Falkensteiner Hotel Cristallo

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Children's pool
Indoor pool
Outdoor pool
Junior Suite, 1 Double Bed with Sofa bed | Living area

Overview of Falkensteiner Hotel Cristallo

Falkensteiner Hotel Cristallo

4.5 star property
4.5-star ski-in/ski-out hotel with spa, near Katschberg Pass

8.8/10 Fabulous

45 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Katschberghöhe 6, Rennweg am Katschberg, Carinthia, 9863
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Private bathroom

Choose dates to view prices

About this area

Getting around

  • Kranebitten Airport (INN) - 177 min drive
  • Pusarnitz Station - 25 min drive
  • Mühldorf-Möllbrücke Station - 31 min drive
  • Kolbnitz Station - 36 min drive

About this property

Falkensteiner Hotel Cristallo

4.5-star luxury hotel in the mountains
Consider a stay at Falkensteiner Hotel Cristallo and take advantage of a free breakfast buffet, a terrace, and a garden. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. Indulge in a hot stone massage, a facial, and a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with a waterslide, sun loungers, and pool umbrellas
  • Self parking (surcharge), an electric car charging station, and multilingual staff
  • Massage treatment rooms, an elevator, and free newspapers
  • A 24-hour front desk, a front desk safe, and smoke-free premises
Room features
All guestrooms at Falkensteiner Hotel Cristallo offer perks such as bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Refrigerators, daily housekeeping, and desks


English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Babysitting*
  • Free children's club


  • Pets allowed (dogs only)*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Covered onsite self parking (EUR 9.00 per night; includes in/out privileges)
  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ice skating nearby


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Ski equipment rentals
  • Ski storage


  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide


  • Elevator


  • English
  • German
  • Italian


  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television

Home comfort

  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 17 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property is closed between March 31 and May 29.

Children & extra beds

  • Babysitting is available for an extra charge


  • Pets are allowed for an extra charge of EUR 15 per pet, per night


  • Covered self parking costs EUR 9.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts major credit cards. Cash is not accepted.

Also known as

Cristallo Falkensteiner
Cristallo Falkensteiner Hotel
Falkensteiner Cristallo
Falkensteiner Cristallo Hotel
Falkensteiner Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Hotel Cristallo Falkensteiner
Hotel Falkensteiner Cristallo
Falkensteiner Cristallo
Falkensteiner Hotel Cristallo Hotel
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg

Frequently asked questions

Is Falkensteiner Hotel Cristallo currently open?
The property is closed between March 31 and May 29.
How much does it cost to stay at Falkensteiner Hotel Cristallo?
As of 29 September 2022, prices found for a 1-night stay for 2 adults at Falkensteiner Hotel Cristallo on 4 October 2022 start from NZ$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Falkensteiner Hotel Cristallo offer free cancellation for a full refund?
Yes, Falkensteiner Hotel Cristallo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Falkensteiner Hotel Cristallo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Falkensteiner Hotel Cristallo?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Falkensteiner Hotel Cristallo?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night.
Is parking offered on site at Falkensteiner Hotel Cristallo?
Yes. Self parking costs EUR 9.00 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Falkensteiner Hotel Cristallo?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Falkensteiner Hotel Cristallo and nearby?
Have fun with onsite winter activities like skiing. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Falkensteiner Hotel Cristallo also has a waterslide, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Falkensteiner Hotel Cristallo?
Yes, there's an onsite restaurant. Nearby restaurants include Gourmet Restaurant Ainkehr (8-min walk), Alpengasthof Bacher (10-min walk), and Schneeflockerl (10-min walk).
What's the area around Falkensteiner Hotel Cristallo like?
Falkensteiner Hotel Cristallo is a short 4-minute walk from Katschberg Pass and 10 minutes' walk from Katschhausen.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Friendly and hassle free
Great if you are looking for hassle free all inclusive winter break. We particularly liked the family room, the breakfast and the ski hire and school all on site. Lunch was not great and offering half board options would have given more flexibility
Jason, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lohrasb, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ski out ski in - perfect
We loved this hotel and will look to stay at one of Falkensteiner's ski hotels again. It's everything you need. Skis and boots hire downstairs, ski and boot room too, so ski straight out onto the slopes. Lovely leisure facilities, indoor to outdoor pool with plenty of relaxation areas. Complimentary herbal teas and waters available to aid your relaxation. The spa is calming and treatments are expertly executed. The outdoor part of the pool overlooks the end of the red runs and you can swim in your steaming pool whilst viewing the mountains. Good buffets or order from the menu for table service. Cakes at 3.30-4.30, yummy. The restaurant is large but keeps its individuality by separate areas for dining - all interconnected but with windows onto each part keeping it light and accessible. Views again across the mountains. Rooms are very clean and comfortable, we had a double whilst our family had a room with a double bed, sofa, bunks for the children and plenty of storage. Each room had a balcony for that morning look at the snow and intake of fresh air. The bar area is ambient and again, has separate areas, so whilst enjoying a drink you can feel private aswell as seeing what's going on. The bar staff are proactive in mixing drinks they hadn't been aware of i.e. an espresso martini. They googled the mixology and created the perfect cocktail. Bathrobes and flip-flops (in a large bag) are provided in each room to enable visits to the pool area to run smoothly. Great hotel!
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hans, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alles Tipi topi , 😀😀😀☝️
Uwe, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Ein Problem sind definitiv die zimmerkarten die täglich ausgetauscht werden müssen weil sie nicht funktionieren
ursula, 7-night family trip
Verified Expedia guest review

8/10 Very good

Great family hotel
Very nice family hotel with excellent rooms.
Nikolaj Bisgaard, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lydia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Das Falkensteiner ist das beste Hotel in dem wir je waren! Wir haben ein Doppelzimmer Deluxe (für 4 Personen) gebucht und eine Suite erhalten. Uns hat die qualitativ hochwertige geschmackvolle Einrichtung mit viel Massivholz besonders gefallen. Das Personal war überall sehr freundlich. Der Wellnessbereich ist wunderschön und bietet mit 3 Saunen viel Platz. Es gibt 2 Schwimmbecken innen und 2 außen. Unsere Kids (12 und 14) durften nicht in den Wellnessbereich, hatten aber auch im Schwimmbad und der Kindersauna sehr viel Spaß. Der Fitnessbereich (Kursraum Raum mit Geräten) liegt ganz oben und man hat eine tolle Aussicht. Alles ist sehr gepflegt, sauber und hochwertig. Das Essen ist ein Traum! Es gab ein riesiges Buffet und zusätzlich bekamen die Erwachsenen ein Menü an den Tisch serviert. Wir hatten Vollpension und waren überrascht, dass auch die Getränke inclusive waren. Auch beim Mittagessen hatte man eine große Auswahl an Speisen. Wer zu spät für das Mittagessen kam, konnte an der Bar noch etwas Warmes und/oder Kuchen/Torte essen. Nur hier mussten die Getränke bezahlt werden. Wir haben definitiv zugenommen. 🙈 Das Wetter war in unserer Urlaubswoche schlecht, angesichts des hervorragenden Hotels war das aber nicht so schlimm. Für Eltern mit kleinen Kindern, die im Kinderclub betreut werden können, muss das Hotel noch wertvoller sein. Alles ist auf Kinder ausgerichtet. Programme haben wir nicht genutzt, es wurde aber einiges angeboten. Auch die Gegend ist wunderschön!
Andrea, 7-night family trip
Verified Expedia guest review