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All properties in Puerto de la Cruz, Canary Islands, Spain
1 room, 2 adults

Hotel Gran Turquesa Playa

4-star4 stars
Great for families

Good to know

  • Children's club (free)
  • Children's pool
  • Beach nearby
  • Dry cleaning/laundry service
C. Antonio Ruiz Alvarez 7, Puerto de la Cruz, Tenerife, 38400, Spain

4-star hotel with 3 bars/lounges, near Orotava Valley
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Children's club (free)
    • Children's pool
    • Beach nearby
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Staff ok, taking this Covid thing very seriously, cleaning continuously. Rooms ok, big…Jul 15, 2020
  • not much food to choose for vegetarians. hard bread. miserable waitress room too small .…Oct 19, 2019

Hotel Gran Turquesa Playa

from NZ$103
  • Double Room
  • Triple Room
  • Double Room (2 adults and 1 child)
  • Single Room

What’s around Hotel Gran Turquesa Playa

Landmarks

  • On the boardwalk
  • Loro Park - 17 min walk
  • Lago Martianez Swimming Pools - 26 min walk
  • Garden Beach - 5 min walk
  • Plaza del Charco - 14 min walk
  • Taoro Park - 16 min walk
  • Orotava Valley - 1 min walk
  • La Paz Lookout - 26 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 33 min drive
  • Tenerife South Airport (TFS) - 73 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (12 hours per stay)

  • WiFi in rooms *

Transport

Parking

  • No onsite parking

  • Free street parking nearby

Offsite

  • Area shuttle within 500 kilometers *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
Things to do
  • Outdoor pool
  • Children's pool
  • Outdoor tennis court
  • Miniature golf on site
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
Languages Spoken
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Hotel Gran Turquesa Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet meals, snacks, and local beverages included

Dining

Punta Brava - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Recreation

On Site

  • Outdoor tennis court
  • Miniature golf on site
  • Playground on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Hotel Gran Turquesa Playa’s small print

Also known as

  • Hotel Turquesa
  • Gran Turquesa Playa Puerto de la Cruz
  • Gran Turquesa Playa
  • Hotel Gran Turquesa Playa Hotel
  • Hotel Gran Turquesa Playa Puerto de la Cruz
  • Hotel Gran Turquesa Playa Hotel Puerto de la Cruz
  • Hotel Turquesa Playa
  • Turquesa Playa
  • Turquesa Playa Hotel
  • Gran Turquesa Puerto La Cruz
  • Gran Hotel Turquesa Playa Tenerife/Puerto De La Cruz
  • Gran Turquesa Playa Hotel
  • Hotel Gran Turquesa Playa Puerto de la Cruz
  • Hotel Gran Turquesa Playa

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Safes in guestrooms can be used for EUR 15 per week

Buffet breakfast is offered for an extra charge of EUR 9 for adults and EUR 4.5 for children (approximately)

WiFi is available in guestrooms for EUR 3 per day (rates may vary)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Gran Turquesa Playa

  • Does Hotel Gran Turquesa Playa offer free cancellation for a full refund?
    Yes, Hotel Gran Turquesa Playa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Gran Turquesa Playa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Gran Turquesa Playa?
    No, unfortunately, but there's free parking nearby.
  • Is there a pool at Hotel Gran Turquesa Playa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hotel Gran Turquesa Playa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Gran Turquesa Playa?
    You can check in from 2:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Gran Turquesa Playa?
    Yes, there's an onsite restaurant that serves international cuisine. Nearby restaurants include Andana Beach Club (5-min walk), Terraza del Mar (6-min walk), and Tasca Los Mellizos (6-min walk).
  • What is there to do near Hotel Gran Turquesa Playa?
    Recommended spots to visit include Orotava Valley (1-min walk) and Garden Beach (5-min walk), along with Plaza del Charco (14-min walk) and Taoro Park (0.8 mi).

Recent reviews

Good 7.2 From 70 reviews

Exceptional 10.0
Helpful hotel
Had to leave early due to family illness. Hotel staff very friendly and helpful.
Carole, ieRomance trip
Very good 8.0
Hotel tranquilo
En general bastante limpio, desayunos buenos, cena regular tirando a mal,parking escaso, piscina buena aclimatación
es2 night family trip
Very good 8.0
Wifi de pago
Ruben, es7 night family trip
Exceptional 10.0
Todo muy bien
Hotel perfecto para ir en familia. Todo en perfectas condiciones.
David, es3 night family trip
Very good 8.0
fin de semana de amigas y relax
La estancia fue bien, tranquila y agradable, con las nuevas medidas estamos todos un poco perdidos pero fue todo bien. Si tuviera que decir algo es que el tema del restaurante, hay pocas personas sirviendo y esto hace que exista mucha cola y la gente se desmadre, dan aproximadamente una hora y cuarto para las comidas y es imposible con tan poca gente sirviendo. saludos.
Sandra, es2 night trip with friends
Exceptional 10.0
Czysto i przyjemnie
Przyjemny hotel. Lata swojej świetności ma już z pewnością za sobą jednak daje radę. Dobrze rozwiązana kwestia posiłków. Czysto i przyjemnie. Obsługa bardzo pomocna. Obok hotelu darmowe miejsce do parkowania.
Sebastian, pl7 night trip
Exceptional 10.0
NUEVA ETAPA
La experiencia ha sido muy buena. El personal muy atento y cumpliendo con las medidas de seguridad, si es cierto que como no está al 100 por 100, se les escapa algo, como en la piscina si alguien no cumplía las normas no había nadie para comentárselo. Las habitaciones limpias pero les falta renovar mobiliario, y la comida muy buena pero un poco escasa. En general me he sentido muy cómoda en estas circunstancias tan especiales. Un 10 para ustedes por empezar esta nueva etapa. MUCHA SUERTE
CANDELARIA, es2 night trip
Poor 2.0
No rooms!
There was no room! We booked the rooms, but there was no rooms available!
Marianne, no1 night family trip
Very good 8.0
Tiszta, kényelmes szobák, part közeli, remek szállás
Irén Judit, hu3 night trip with friends
Good 6.0
Desilusionado
La verdad es que para tener 4* es muy viejo y muebles muy antiguos tenía una bañera con hidromasaje que no funcionaba y de las tuberías salía porquería solo había una almohada muy delgaday el desayuno y la comida en comparación con el anterior hotel en el que estuvimos era de una calidad inferior, lo mejor de todo el personal de comedor era muy atento y servicial
jose andres, es1 night trip

Hotel Gran Turquesa Playa

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