In the heart of the Historic Center, Cosy House offers a charming retreat with a coffee shop/cafe, garden, and library. Relax in the outdoor entertainment area or connect to free in-room WiFi; enjoy local cuisine for breakfast and take advantage of express check-out services.
Gallery of the Academy of Florence - 5 min walk - 0.4 km
Central Market - 5 min walk - 0.5 km
Cathedral of Santa Maria del Fiore - 10 min walk - 0.8 km
Piazza di Santa Maria Novella - 10 min walk - 0.9 km
Getting around
Peretola Airport (FLR) - 22 min drive
Florence (ZMS-Santa Maria Novella Train Station) - 12 min walk
Florence Santa Maria Novella Station - 13 min walk
Florence Statuto Station - 16 min walk
San Marco University Tram Stop - 4 min walk
Fortezza Tram Stop - 9 min walk
Unità Tram Stop - 10 min walk
Restaurants
Mangiafuoco Bracerie - 4 min walk
Gran Caffé San Marco - 4 min walk
Lo Saj Libanese - 3 min walk
La Bohème Restaurant & Pizza - 4 min walk
Fuoco Matto - 3 min walk
About this property
Cosy House
When you stay at Cosy House, you'll be within a 15-minute walk of Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella. Also, Central Market and Piazza del Duomo are within a 15-minute walk. Public transportation is only a short walk: San Marco University Tram Stop is 4 minutes and Fortezza Tram Stop is 9 minutes.
At a glance
DONE
Hotel size
5 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 9:30 AM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 15
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 AM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking nearby (EUR 30 per day; discounts available)
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
Coffee shop
What to do
Bike rentals nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 1890
Safe-deposit box at front desk
Garden
Picnic area
Library
Outdoor entertainment area
Outdoor furniture
Room amenities
Be entertained
19-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Sleep well
4 bedrooms
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Day bed
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Free bottled water
More
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately EUR 3 for adults and EUR 3 for children
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 30 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Franchi Residence
Franchi Residence Condo
Franchi Residence Condo Florence
Franchi Residence Florence
Cosy House Condo Florence
Cosy House Florence
Cosy House Florence
Cosy House Affittacamere
Cosy House Affittacamere Florence
Frequently asked questions
Does Cosy House offer free cancellation for a full refund?
Yes, Cosy House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cosy House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cosy House?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Cosy House?
Check-in start time: 9:30 AM; check-in end time: 11:00 AM. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Cosy House and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a picnic area and a garden.
What's the area around Cosy House like?
Cosy House is a short 4-minute walk from San Marco University Tram Stop and 11 minutes' walk from Cathedral of Santa Maria del Fiore.
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Reviews
Cosy House Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
8.8
Staff & service
8.6
Property conditions & facilities
Popular mentions
Location
Room
Service staff
Reviews
Verified
10/10 Exceptional
3 January 2026
The hotel was clean, and the staff were friendly.
Fatih
Fatih, 2-night trip
Verified
10/10 Exceptional
26 June 2025
Great location and little
Bonus to have continental breakfast included
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
29 September 2025
Beautifully rustic rooms. Simone was very helpful. It was a great location!
Michael
Michael, 3-night trip
Verified
8/10 Very good
23 September 2023
Great Customer Service
Simone was great to help us get the check in information. It was nice working with her. The room did not receive free Wi-Fi as advertised. We had to go outside for service. It would have been nice to have air conditioning. Overall the stay was good!
Deserie A
Deserie A, 4-night trip
Verified
10/10 Exceptional
22 June 2023
Really nice property, staff and good location 😃
Yuly
Yuly, 2-night trip
Verified
8/10 Very good
20 June 2023
Location is good
Love the court yard
yanxiang
yanxiang, 2-night trip
Verified
4/10 Fair
1 June 2025
They said they breakfast is included not true, I saw the guy the last day, the internet is terrible not a nice place to stay.
GEORGINA
GEORGINA, 2-night trip
Verified
10/10 Exceptional
4 July 2023
Great staff, very welcoming. Owner excellent and responsive. Good location. Easy walking to city centre and transport links. Shower space would benefit from decoration. Would go back.
Graham Thomas
Graham Thomas, 14-night trip
Verified
10/10 Exceptional
26 June 2023
Cosy
Annick
Annick, 3-night trip
Verified
10/10 Exceptional
17 June 2023
This was an absolutely delightful place to stay during our time in Florence. We loved the spacious rooms, the location, and the beautiful backyard space where we ate apricots on our final morning. Simone is super helpful, and I appreciated everything about this place. The only thing that could be improved is the Wi-Fi, which only worked at random times and not really in our room. But we weren’t in Florence to stay in our room, so it gave us a great motivation to get out and explore the city!
Annika
Verified
8/10 Very good
9 June 2025
Everything about this place was good except for the internet. To get a stable connection, you had to sit in the kitchen or go outside your room, which was a bit inconvenient.
One thing to note: hotels in Italy typically do not provide hair conditioner. They usually only offer two small bottles of shampoo and two very small bars of soap, so be sure to bring your own hair products.
Azadeh
Azadeh, 2-night trip
Verified
6/10 Good
13 May 2023
Cosy House, Florence… very ordinary!
The guest house was very average. We had a broken toilet seat which was not repaired despite repeated promises. Landlord only present early morning and offered little help
Stewart
Stewart, 3-night trip
Verified
6/10 Good
29 September 2023
Old pipes meant the toilet wasn’t able to tolerate any paper. This caused some difficulties. Although a great location we’d consider another place to stay in future due to this.
William
William, 4-night trip
Verified
8/10 Very good
3 July 2022
- Average
The bathroom floor was in bad condition and had a leak. I used a towel on the floor; otherwise, one cannot walk. Also, the shower door needs a fix. The window needs a curtain. The window is low, so it has a clear view from the outside.
The rooms were clean, and the condition was good.
The location is perfect, close to most attractions, with excellent restaurants/ food and needs.
Outside, the room has a small yard which was perfect for having tea/coffee
Nasar
Nasar, 2-night trip
Verified
4/10 Fair
24 May 2025
Our stay at Cosy House in Florence was disappointing and did not reflect the glowing reviews or awards listed in the property description. The 5-star rating and “best hotel” booking awards are from over five years ago and unfortunately do not represent the current condition of the rooms.
While the room appeared clean at first glance, there were several issues that affected our experience. The towel warmer and hair dryer didn’t work. The Wi-Fi signal didn’t reach the rooms, which was inconvenient. The garden, which was advertised as a nice feature, was completely overgrown and unusable. The curtains were dusty, the floors hadn’t been properly cleaned, and the bathroom showed visible signs of mold.
We were really looking forward to our time in Florence, but the condition of the space made it difficult to relax and enjoy the stay. I hope the host updates the listing to better reflect the reality of the accommodation and addresses these issues for future guests.
Rachel
Rachel, 1-night trip
Verified
6/10 Good
11 June 2023
Friendly owner but the rest needs work
When we arrived at the check-in time listed on Hotels.com, no one was there. A phone number was listed but we didn’t have international calling. My internet was acting up so my husband went in search of a pay phone and it took about 30 minutes for us to get in, which was frustrating on a hot day. They had messaged us that morning asking when we were arriving but I didn’t see the email until later. However, Simone was very pleasant to deal with and an accommodating host. A few other issues: we ran out of toilet paper as no one replenished the stock during our stay and we had to search the entire area to finally find some in the kitchen, there was a bad sewer smell in the bathroom and the sheets had a nasty stain when we arrived.
Carmen
Carmen, 3-night trip
Verified
6/10 Good
31 December 2025
Posizione ideale vicino al centro e alla stazione ma in una via tranquilla.
Buone le dotazioni della casa: dispone di un’area comune con caffé, tisane, microonde, oltre a prodotti per l’igiene e caricatori per cellulare (un plus molto apprezzato).
Simone molto gentile e disponibile; buona anche la colazione in un bar vicino.
La camera era molto essenziale ma pulita.
Nota negativa: nessuna insonorizzazione; era come avere i vicini nella stessa stanza, inoltre servirebbe almeno una tenda oscurante davanti alla porta di ingresso a vetri per privacy e per non essere svegliati appena sorge il sole.
In generale la consiglierei più per coppie o gruppi di amici, piuttosto che per famiglie.
Viviana
Viviana, 2-night trip
Verified
4/10 Fair
26 October 2025
Proprete douteuse notament les toilettes, très bruyant. Le seul point positif est son emplacement en plein centre ville.
Vitteau
Vitteau, 3-night trip
Verified
8/10 Very good
16 September 2025
soggiorno veloce
La struttura e' parecchio datata ma e' in una buona posizione. A mio avviso ha un buon rapporto qualita'/prezzo.
Carla
Carla, 1-night trip
Verified
2/10 Poor
9 September 2025
Die Unterkunft war nicht in der Lage wie angekündigt Informationen und den Code für den Checkin zu senden. Ich habe mehrmals angerufen und Nachrichten gesndet, aber ich bekam keine Antwort. So musste ich in der Not ein anderes Hotel buchen - einfach ein Horror.
Vermutlich wollen sie noch Stornokosten kassieren
Paul
Paul, 1-night trip
Verified
6/10 Good
12 May 2025
Bien situé, mais pas de stationnement. Il y a un stationnement public pas loin, mais au prix de 30 eur/jr.
Frantz
Frantz, 3-night trip
Verified
8/10 Very good
22 April 2025
Consigliatissimo vicino a tutto
giovanna
giovanna, 1-night trip
Verified
6/10 Good
16 February 2025
Abbiamo soggiornato per una notte. La stanza aveva tutti i comfort necessari: un letto e cuscini comodi, una scrivania con tv, un salottino, doccia, phon, minifrigo. Consiglieremmo una maggiore attenzione alla pulizia degli oggetti accessori (come la lampada un po' impolverata). Ma in linea generale è stata un'esperienza positiva con la simpatia e la gentilezza del proprietario. La colazione in un bar a pochi metri è stata con una bevanda calda e una brioche buone.
Annarita
Annarita, 1-night trip
Verified
10/10 Exceptional
14 May 2024
Lokasyon olarak cok guzel bir yer cevredeki yerlerlere yuruyerek kolayca ulasilabilir. Calisanlarda oldukca iyi.Fakat duvarlar cok ince oldugu icin diger odalardan ses gelebiliyor. Binada bulunan su tesisati da oldukca sesli.
GÖZDE PINAR
GÖZDE PINAR, 3-night trip
Verified
2/10 Poor
16 July 2023
Trataron de abrirnos la habitación a las 12 de la noche y le dijimos a la administración y solo nos dijo que lo platicaría con el dueño. Fue una estancia terrible