Hotel Palacio de Aiete

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Overview of Hotel Palacio de Aiete

Hotel Palacio de Aiete

4.0 star property
4-star San Sebastián hotel with restaurant, connected to a shopping center

8.2/10 Very good

474 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is NZ$162
Price available on 31/10/2022
Map
Goiko Galtzara-Berri nº 27, San Sebastián, Gipuzkoa, 20009
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Cookware, dishware, and utensils
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

Getting around

  • San Sebastian (EAS) - 26 min drive
  • Biarritz (BIQ-Pays Basque) - 44 min drive
  • San Sebastian Amara Station - 22 min walk
  • Donostia-San Sebastián Station - 29 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 29 min walk

About this property

Hotel Palacio de Aiete

4-star hotel connected to a shopping center
A rooftop terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Palacio de Aiete. Be sure to enjoy Regional cuisine at the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a TV in the lobby, and a front desk safe
  • Smoke-free premises, concierge services, and free newspapers
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guestrooms at Hotel Palacio de Aiete include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, cookware/dishes/utensils, and daily housekeeping

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19, guests must provide proof of COVID-19 vaccination to access the property's public areas, including the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 21-inch TV

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Onsite venue #2 - This café serves breakfast and light fare.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of EUR 14 for adults and EUR 7 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Aiete
Hotel Palacio de Aiete
Hotel Palacio de Aiete San Sebastian
Palacio de Aiete
Palacio de Aiete San Sebastian
Palacio De Aiete Hotel
Hotel Palacio Aiete San Sebastian
Hotel Palacio Aiete
Palacio Aiete San Sebastian
Palacio Aiete
Hotel Palacio de Aiete Hotel
Hotel Palacio de Aiete San Sebastián
Hotel Palacio de Aiete Hotel San Sebastián

Frequently asked questions

Does Hotel Palacio de Aiete offer free cancellation for a full refund?
Yes, Hotel Palacio de Aiete does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Palacio de Aiete?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Hotel Palacio de Aiete on 1 November 2022 start from NZ$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Palacio de Aiete?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is parking offered on site at Hotel Palacio de Aiete?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Palacio de Aiete?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in are available.
Is there an onsite casino at Hotel Palacio de Aiete?
No, this hotel doesn't have a casino, but Casino Kursaal (14-min drive) is nearby.
What is there to do at Hotel Palacio de Aiete and nearby?
Hotel Palacio de Aiete has a fitness center and a garden.
Are there restaurants at or near Hotel Palacio de Aiete?
Yes, there's an onsite restaurant that offers Regional cuisine. Nearby restaurants include Lío BB (9-min walk).
What's the area around Hotel Palacio de Aiete like?
Hotel Palacio de Aiete is a short 17-minute walk from Ondarreta Beach and 18 minutes' walk from Concha Promenade. Travelers say the local area is good for shopping and very central.

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A Good Place to Stay
Comfortable Hotel with friendly staff
Kevin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Comfortable hotel within easy walk to city centre
Very friendly staff, nice clean room. Comfortable bed. A small refrigerator and coffee making facilities would be a welcome addition. Public transport to and from the city centre.
Alec, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ethan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great Rooms and Great Restaurant and Cefe
Robert, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Clean and comfortable room. Soundproofing with adjoining rooms not great. Good breakfast spread. Free on-site parking. Easy 20 mins downhill walk to the seafront. Helpful staff
Julian, 4-night trip
Verified Expedia guest review

8/10 Very good

For us all worked pretty well. We got exercise while walking through the steps to old city where beautiful and nice food/shopping. Great beach. Outdoor bath tube was unfortunately off. Breakfast expensive but okay.
Markku, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Great location. Excellent service. Staff very helpfull.
Heddy, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Quiet out of town
Sarah, 2-night romance trip
Verified Expedia guest review