Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired Internet access in rooms
Parking
On-site parking is limited
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Terrace
An outdoor pool
Accessibility
Wheelchair-accessible
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired Internet
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Reviews
8.6
Fabulous
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
21 September 2023
alen
alen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 August 2023
Great location good value for money
Great location
Rooms to a good standard
Good service
Well priced for the location and quality of the room.
We opted not to have breakfast so can't comment on that
John
John, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2023
Gabriella
Gabriella, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 June 2023
Great hotel a 2 minute walk from the medieval city,with a truly spectacular view. Rooms are small but of a high standard. Excellent bathroom and one of the best rainfall showers I've ever had at a hotel.
Staff were friendly. Buffet breakfast decent. WiFi is patchy and slow. Adequate for browsing but not good enough to take part in a couple of work meetings.
Brian
Brian, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 June 2023
Great hotel
Lovely hotel, made us feel very welcome and an added bonus that the reception staff could speak English , as our French is poor. Great views to the castle and city walls and the pool was an added bonus
Elizabeth
Elizabeth, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2023
Great location, 5 minute walk to inside the walls of Carcassone. Nice view from the hotel room overlooking the walls. Good customer service, reception spoke good English, French and Spanish. Room was spacious and clean and updated.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 April 2023
Hotel was in a perfect location. Lovely and clean. Staff were very friendly and helpful
Fiona
Fiona, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
20 September 2022
Gabriela c
Gabriela c, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 July 2022
Lovely hotel in a great location for the castle and a 20 minute walk into the town centre. Staff friendly and helpful.
Louise
Louise, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 July 2022
The location is superb. It is literally under the walls of La Cite. There is a good restaurant/bar across the street and a bus stop nearby. Staff is most helpful.