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Grand Kempinski Hotel Shanghai

Luxury hotel with full-service spa, connected to the convention center, near Oriental Pearl Tower

  • Free WiFi in lobby and free parking
From
NZ$227

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1288 Lujiazui Ring Road, Shanghai, 200120, Shanghai, China
8.8.Fabulous.
  • Took few days off to relax and connect with friends and chose the Grand Kempinski as a…

    Feb 4, 2021

  • I loved the breakfast buffet because of the wide variety and grrt quality of the food. I…

    Jan 5, 2020

See all 212 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Quiet
Shopping
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 686 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub

For families

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Pudong
  • Oriental Pearl Tower - 9 min walk
  • Shanghai Tower - 16 min walk
  • The Bund - 19 min walk
  • Jin Mao Tower - 12 min walk
  • Shanghai World Financial Center - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Premier Skyline View King Room
  • Deluxe Bund View King Room
  • Club Skyline View King Room
  • Club Bund View King Room
  • Executive Suite
  • Diplomatic Suite
  • Grand Club Skyline View King Room
  • Grand Skyline View King Room
  • Skyline Suite
  • Grand Bund View King Room
  • Premier Skyline View Twin Room
  • Deluxe Bund View Twin Room
  • Grand Skyline View Twin Room
  • Club Skyline View Twin Room
  • Club Bund View Twin Room
  • Grand Club Skyline View Twin Room

Location

1288 Lujiazui Ring Road, Shanghai, 200120, Shanghai, China
  • In Pudong
  • Oriental Pearl Tower - 9 min walk
  • Shanghai Tower - 16 min walk

What’s around

Landmarks

  • In Pudong
  • Oriental Pearl Tower - 9 min walk
  • Shanghai Tower - 16 min walk
  • The Bund - 19 min walk
  • Jin Mao Tower - 12 min walk
  • Shanghai World Financial Center - 13 min walk
  • Shanghai International Convention Centre - 19 min walk
  • Shanghai Stock Exchange - 6 min walk
  • IFC Mall - 11 min walk
  • Shanghai Municipal History Museum - 16 min walk
  • Super Brand Mall - 18 min walk

Getting around

  • Pudong International Airport (PVG) - 49 min drive
  • Hongqiao International Airport (SHA) - 36 min drive
  • Shanghai Railway Station - 8 min drive
  • Shanghai South Railway Station - 15 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Dongchang Road Station - 12 min walk
  • Lujiazui Station - 15 min walk
  • Pudong Avenue Station - 16 min walk

At a glance

Hotel size

  • This hotel has 686 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2:00 PM-noon
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Nightclub
  • Health club
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Yhi Spa has 3 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

Dining

Elements - This restaurant serves breakfast, lunch, and dinner.

Acqua - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.

Suntime Century - This restaurant specializes in Chinese cuisine. Open daily.

Albero - This restaurant specializes in Spanish cuisine. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Grand Kempinski
  • Grand Kempinski Hotel Shanghai Hotel
  • Grand Kempinski Hotel Shanghai Shanghai
  • Grand Kempinski Hotel Shanghai Hotel Shanghai
  • Grand Kempinski Hotel
  • Grand Kempinski Hotel Shanghai
  • Grand Kempinski Shanghai
  • Shanghai Grand Kempinski
  • Gran Melia Shanghai Hotel Shanghai
  • Kempinski Shanghai Shanghai

Optional extras

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-in between noon and 6:00 PM can be arranged for an extra charge of 50-percent of room rate

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Rollaway beds are available for CNY 350.0 per day

Buffet breakfast is offered for an extra charge of CNY 208 for adults and CNY 104 for children (approximately)

WiFi is available in guestrooms for CNY 100 per day (rates may vary)

Wired Internet access is available in guestrooms for CNY 100 per day (rates may vary)

Policies

A swimming cap is mandatory in the swimming pool.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Kempinski Hotel Shanghai does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Electric vehicle charging is available.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - noon. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out is available.
  • Yes, there are 4 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Tavola (8-min walk), Cloud 9 (12-min walk), and Din Tai Fung (13-min walk).
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Kempinski Hotel Shanghai also has 2 bars, a nightclub, and an indoor pool, as well as a sauna, a steam room, and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    One of the best

    One if the best hotels I have stayed in. Wonderful view from hotel room, fantastic buffet breakfast and very nice bar. Can’t be faulted.

    Peter, 2 night trip, Dec 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Internet connection was a disappointment.

    Internet connection was a disappointment. Breakfast and daily selection of food/drink on the 28th floor is also very modest.

    JOSIP, 4 night business trip, Nov 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    HIGHLY RECOMMENDED HOTEL

    Will definitely come back. Excellent service, great breakfast, nice view of the river.

    1 night business trip, Nov 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This was an amazing and luxurious room. The view to the water on entering the room was breathtaking. The location is excellent and in the downtown business area (so great for business), shopping centre (so your spouse/kids/family) wont be bored. Staff mostly speaks English (for the language challenged as I am) and to say the service is white glove VIP treatment is quite an understatement (they remember your name and your room!). It is easily my favorite hotel and room in all my years of business travel so far

    Roland, 5 night romance trip, Nov 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff very attentive and great location bellman and concierge very helpful with getting me cab service as only speak English

    WayneB, 2 night trip, Nov 4, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    ms

    Very central location with good view over the river

    Koh Choo, 2 night business trip, Oct 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, excellent staff, good food, great value

    J.Lee, 3 night business trip, Oct 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay. No complains. Room was clean abd had a good view.

    3 night romance trip, Sep 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Most hotels I visit would offer a fruit basket as a complimentary service but Kempinski doesn’t seem to have this

    2 night business trip, Sep 10, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I try to reach front desk three times in the middle night. No response at all. So I don’t like their night service

    Jeff, 4 night family trip, Jun 25, 2019

    Verified Expedia guest review

See all 212 reviews