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All properties in Chiang Mai, Chiang Mai Province, Thailand
1 room, 2 adults

The Empress Hotel Chiang Mai, Chiang Mai, Thailand

4-star4 stars
Great for familiesThis property has good facilities for families.
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100, Thailand

4-star hotel with outdoor pool, connected to the convention center, near Riverside
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Lovely big room. Great pool. Plenty of loungers. 3 restaurants/ coffee shops. Steam room…Mar 17, 2020
  • We regularly stay at The Empress when visiting Chiang Mai and return for good reason; you…Feb 5, 2020

The Empress Hotel Chiang Mai, Chiang Mai, Thailand

  • Executive Suite
  • Superior Room
  • Deluxe Room
  • Executive Room

What’s around The Empress Hotel Chiang Mai, Chiang Mai, Thailand

Landmarks

  • In Chang Khlan
  • Chiang Mai Night Bazaar - 13 min walk
  • Tha Phae Gate - 24 min walk
  • Riverside - 4 min walk
  • Warorot Market - 21 min walk
  • Chiang Mai Gate - 21 min walk
  • Sunday Walking Street Market - 32 min walk
  • Wat Chedi Luang - 34 min walk

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 18 min drive
  • Chiang Mai Railway Station - 11 min drive
  • Saraphi Station - 19 min drive
  • Lamphun Station - 25 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 375 rooms

Arriving/leaving

  • Check-in time 2:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-in
Airport shuttle service is available on request from 6 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle from 6 AM to midnight *

Parking

  • Free extended parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chao Nang Coffee Shop - This coffee shop specializes in Thai cuisine and serves breakfast, lunch, dinner, and light fare.

Panda Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

The Empress Hotel Chiang Mai, Chiang Mai, Thailand’s small print

Also known as

  • Chiang Mai Empress
  • The Empress Chiang Mai
  • The Empress Hotel Chiang Mai Hotel
  • The Empress Hotel Chiang Mai Chiang Mai
  • The Empress Hotel Chiang Mai Hotel Chiang Mai
  • Chiang Mai Empress Hotel
  • Empress Chiang Mai
  • Empress Chiang Mai Hotel
  • Empress Hotel Chiang Mai
  • Hotel Empress Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of THB 500 (subject to availability)

Rollaway beds are available for THB 850.0 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 450 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 100 per person (one-way)

Airport shuttle for children between the ages of 4 and 12 costs THB 100 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Empress Hotel Chiang Mai, Chiang Mai, Thailand

  • Is there a pool at The Empress Hotel Chiang Mai?
    Yes, there's an outdoor pool.
  • Are pets allowed at The Empress Hotel Chiang Mai?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at The Empress Hotel Chiang Mai?
    Yes, there's free self and extended parking.
  • Is airport shuttle service offered by The Empress Hotel Chiang Mai?
    Yes, an airport shuttle is available from 6 AM to midnight on request. The charge is THB 100 per person one-way.
  • What are the check-in and check-out times at The Empress Hotel Chiang Mai?
    You can check in from 2:00 PM to 11:30 PM. Check-out time is noon. Late check-out is available for a charge of THB 500 (subject to availability).
  • Are there restaurants at or near The Empress Hotel Chiang Mai?
    Yes, there are 2 onsite restaurants.

Recent reviews

Superb 9.2 From 682 reviews

Exceptional 10.0
very pleasant stay at the Empress Hotel in Chiang Mai with a very friendly and accommodating staff. We enjoyed our stay there.
Joseph, us4 night family trip
Exceptional 10.0
Highly recommended. Love love love this hotel
I like the hotel so much from checked in to check out is excellent. All the staff are very friendly especially Miss Kai, she’s awesome and excellent customer service. She’s looking after us very well. Breakfast selection is good, we got roses and lot of freebies snacks like chocolate, biscuits, nuts and juices. I will definitely come back in this hotel and I will recommend this place to my relatives and friends.
Pilar, au7 night trip
Exceptional 10.0
Hotel with the best service.
Only stayed here for the one night but it was the best service I have ever had from a hotel and I stay at a lot with work. On my next trip to Chiang mai I will definitely use this hotel for my main stay. A goody bag was given to us when we returned at night and they gave us a free airport transfer service in the morning. Would definitely recommend this hotel to anyone.
George, gb1 night family trip
Exceptional 10.0
Great hospitality !
This hotel has amazing hospitality. From the crazy multi course dinner to bringing snacks to your room. The staff helped us feel so comfortable and arranged tours for us flawlessly. This is an amazing place to stay for the price. It is s little outside the old city but we used grab very easily and never had a ride that was more than $5.00
David, us3 night trip
Exceptional 10.0
Liked the location. Bountiful breakfast buffet.
Shirley, us5 night trip with friends
Exceptional 10.0
Great Experience! Will definitely be back!
Great stay! I couldn't have asked for a better experience! Thank you all!
ie1 night business trip
Exceptional 10.0
10/10!!!!
Our stay was FANTASTIC - the hotel property was beautiful, clean and in an incredible location! The pool was nice and refreshing, however the best part was the hotel staff. Every single individual at the hotel was kind, professional and accommodating to our group of 30 people in every way possible. Communication with the hotel manager was impeccable! We will definitely be back!
Shauna, ie1 night business trip
Exceptional 10.0
This has to be friendliest hotel I’ve stayed, the staff work tirelessly to make your stay as pleasant as possible, Thank you & I wouldn’t stay anywhere else in Chang nai
rich, gb5 night family trip
Exceptional 10.0
Excellence in every way! Extremely friendly, professional, accommodations were impeccable and band felt very appreciated!!
Susan, us1 night trip with friends
Exceptional 10.0
The Empress is regal and inviting. Keep it up.
Attending conference centre nearby. Staff are friendly. Want to really commend the housekeeping team of ladies. Polite and asked me nicely when i want my room cleaned when i encountered them in the corridor. My room was spick and span. Pool was nice. Pool is nice. Very clean..sloping desig is unique. Only recommendation is to have an outdoor clock perhaps for those swimming to check the time. The clock at the bar is too small. Breakfast tasty and good variety, the staff very professional and clears plates fast. Hotel looks old from the facade but it is well maintained. The premier wing next door looks very elegant. Staff turndown service is nice. Flowers, goodie bag, really feel pampered. Walking distance to the night market but takes about 15 mins past a neighbourhood shopping centre. Enjoyed my stay and look forward to coming back again.
Derrick, sg4 night business trip

The Empress Hotel Chiang Mai, Chiang Mai, Thailand

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