The Empress Hotel Chiang Mai, Chiang Mai, Thailand

very pleasant stay at the Empress Hotel in Chiang Mai with a very friendly and accommodating staff. We enjoyed our stay there.

I like the hotel so much from checked in to check out is excellent. All the staff are very friendly especially Miss Kai, she’s awesome and excellent customer service. She’s looking after us very well. Breakfast selection is good, we got roses and lot of freebies snacks like chocolate, biscuits, nuts and juices. I will definitely come back in this hotel and I will recommend this place to my relatives and friends.

Only stayed here for the one night but it was the best service I have ever had from a hotel and I stay at a lot with work. On my next trip to Chiang mai I will definitely use this hotel for my main stay. A goody bag was given to us when we returned at night and they gave us a free airport transfer service in the morning. Would definitely recommend this hotel to anyone.

This hotel has amazing hospitality. From the crazy multi course dinner to bringing snacks to your room. The staff helped us feel so comfortable and arranged tours for us flawlessly. This is an amazing place to stay for the price. It is s little outside the old city but we used grab very easily and never had a ride that was more than $5.00

Liked the location. Bountiful breakfast buffet.

Great stay! I couldn't have asked for a better experience! Thank you all!

Our stay was FANTASTIC - the hotel property was beautiful, clean and in an incredible location! The pool was nice and refreshing, however the best part was the hotel staff. Every single individual at the hotel was kind, professional and accommodating to our group of 30 people in every way possible. Communication with the hotel manager was impeccable! We will definitely be back!

This has to be friendliest hotel I’ve stayed, the staff work tirelessly to make your stay as pleasant as possible, Thank you & I wouldn’t stay anywhere else in Chang nai

Excellence in every way! Extremely friendly, professional, accommodations were impeccable and band felt very appreciated!!

Attending conference centre nearby. Staff are friendly. Want to really commend the housekeeping team of ladies. Polite and asked me nicely when i want my room cleaned when i encountered them in the corridor. My room was spick and span. Pool was nice. Pool is nice. Very clean..sloping desig is unique. Only recommendation is to have an outdoor clock perhaps for those swimming to check the time. The clock at the bar is too small. Breakfast tasty and good variety, the staff very professional and clears plates fast. Hotel looks old from the facade but it is well maintained. The premier wing next door looks very elegant. Staff turndown service is nice. Flowers, goodie bag, really feel pampered. Walking distance to the night market but takes about 15 mins past a neighbourhood shopping centre. Enjoyed my stay and look forward to coming back again.