The Wild Pheasant Hotel & Spa

Photo gallery for The Wild Pheasant Hotel & Spa

Interior entrance
Pool
Pool
Pool
Room

Overview of The Wild Pheasant Hotel & Spa

The Wild Pheasant Hotel & Spa

3.5 star property
3.5-star hotel with spa, near Llangollen Bridge

8.2/10 Very good

274 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
Map
Berwyn Road, Llangollen, Wales, LL20 8AD
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Llangollen Canal Trail - 5 min drive
  • Pontcysyllte Aquaduct - 3 min drive
  • Chirk Castle - 21 min drive
  • Wrexham Industrial Estate - 30 min drive
  • Moel Famau Country Park - 43 min drive

Getting around

  • John Lennon Airport (LPL) - 75 min drive
  • Chirk Station - 15 min drive
  • Ruabon Station - 16 min drive
  • Gwersyllt Station - 19 min drive

About this property

The Wild Pheasant Hotel & Spa

The Wild Pheasant Hotel & Spa is a great choice for a stay in Llangollen. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Yew Tree Restaurant serves lunch and dinner. Other highlights include an outdoor pool, a bar/lounge, and a sauna. Fellow travelers say great things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Luggage storage
  • Wedding services

Facilities

  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Welsh

Room amenities

Be entertained

  • LED television
  • Cable/satellite TV channels

Home comfort

  • Heating
  • Portable fan
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Llangollen Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Yew Tree Restaurant - This restaurant serves lunch, dinner, and light fare.
Chefs Bar - This bistro serves light fare only. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Full breakfast is offered for an extra charge of GBP 12.95 for adults and GBP 6.95 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 25.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of GBP 25.00 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Wild Pheasant
Wild Pheasant Hotel
Wild Pheasant Hotel Llangollen
Wild Pheasant Llangollen
Wild Pheasant Hotel & Spa Llangollen, Wales - North Wales
Wild Pheasant Hotel And Spa
The Wild Pheasant Hotel Spa
The Wild Pheasant & Llangollen
The Wild Pheasant Hotel & Spa Hotel
The Wild Pheasant Hotel & Spa Llangollen
The Wild Pheasant Hotel & Spa Hotel Llangollen
Wild Pheasant Hotel Spa BW Signature Collection

Frequently asked questions

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.5/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

In need of refurbishment
Room 110 was a rwin room. Foul smell met us as we entered the corridor. On opening the room door the smell of sewage was overpowering. We went straigt to raception and were fortunately given another room. Facelift required at hotel. Windows in need of replacement
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great value and excellent location. Spa was wonderful and warm.
Angela, 1-night trip
Verified Hotels.com guest review

6/10 Good

Short stay
Window ledges in room hadn’t been cleaned Easy access to outdoors from bedroom for my dog but not enclosed. Llangollen has no taxi service but free car parking after 5pm.
Christine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for short stay or more.
Thoroughly enjoyed our short stay to attend our son*s wedding at Tyn Dwr Hall . Could not have asked for a better hotel . Loads of on-site parking . Within walking distance to town centre. Breakfast was fantastic . Staff lovely . The on-site lift was appreciated . Spotlessly clean and we would definitely stay there again...Many thanks.
david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant stay
Very nice hotel - very comfortable- brilliant food 👍they were very good to let us in check in early too . Good all rounder ..😀👍
Mr f r, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend 3 day break.
Breakfast and dinner excellent but more kitchen staff needed to keep up with customers demands. Great location, plenty of free parking and the spa particularly pleasing. Nice clean and tidy hotel with pleasant staff.
Lynne, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Marc, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Kevin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We stayed for one night with friends and the location, amenities and cleanliness of the hotel were excellent.
Anthony, 1-night trip with friends
Verified Hotels.com guest review