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Courtyard by Marriott Portland City Center, Portland

3.5 stars
550 Sw Oak StPortlandOR97204United States of America
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Excellent4.3 / 5
  • Would not stay again. The surrounding area is overrun with homeless people. Walking the…Sep 13, 2016
  • Very nice choice in the heart of Porland.Sep 4, 2016
761See all 761 Hotels.com reviews
From 939 reviewsTripAdvisor Traveller Rating
  • Portland, OR (PDX-Portland Intl.) 19-min drive; 11.7 miles/18.8 km
  • Portland Union Station 11-min walk; 0.5 miles/0.8 km
  • Beaverton Hall-Nimbus Station 17-min drive; 10 miles/16 km
  • Tigard Transit Center Station 21-min drive; 10.7 miles/17.3 km
  • SW 5th-Oak Street Station 1-min walk; 0 miles/0.1 km
  • SW 6th-Pine Street Station 1-min walk; 0.1 miles/0.1 km
  • NW 5th-Couch Street Station 4-min walk; 0.2 miles/0.3 km
  • Valet parking (surcharge)

Courtyard by Marriott Portland City Center, Portland

from NZ$251
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 256 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Courtyard City Center
  • Courtyard City Center Marriott
  • Courtyard Marriott Center City
  • Courtyard Marriott City Center
  • Courtyard Marriott City Center Hotel Portland
  • Courtyard Marriott Portland City Center Hotel
  • Courtyard Marriott Portland City Center
  • Courtyard By Marriott Portland City Hotel Portland
  • Courtyard Portland City Center

Optional extras

Valet parking costs USD 38 per day with in/out privileges

Rollaway beds are available for USD 20 per night

Full breakfast is offered for an extra charge of USD 15 for adults and USD 15 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms 10
  • Conference space size (feet) - 5300
  • Conference space size (meters) - 492
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built 2009
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Original - This restaurant serves breakfast, lunch, and dinner.

Courtyard by Marriott Portland City Center, Portland’s small print

Also known as

  • Courtyard City Center
  • Courtyard City Center Marriott
  • Courtyard Marriott Center City
  • Courtyard Marriott City Center
  • Courtyard Marriott City Center Hotel Portland
  • Courtyard Marriott Portland City Center Hotel
  • Courtyard Marriott Portland City Center
  • Courtyard By Marriott Portland City Hotel Portland
  • Courtyard Portland City Center

Optional extras

Valet parking costs USD 38 per day with in/out privileges

Rollaway beds are available for USD 20 per night

Full breakfast is offered for an extra charge of USD 15 for adults and USD 15 for children (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 761 reviews

Courtyard by Marriott Portland City Center, Portland
Good3.0 / 5
Great Location, Great Restaurant, Mediocre Hotel
Overall, our stay was OK. Staff was very friendly, but the hotel wasn't as nice as we expected for the price and location. Upon arrival we found that our room had not be properly cleaned (found hair in bathtub) and there wasn't any toiletries in the bathroom. We called the front desk and was informed that the cleaning staff was unavailable (it was after 7 PM), so one of the front desk clerks came up to clean our room. Again the staff was extremely friendly and accommodating, but this should never have happened in the first place. The bed was not as comfortable as we have found in other hotels, would rate it a 4 out of 10. The shower was by far the worst part. The water quality and pressure was wonderful, but temperature control was impossible. It didn't matter what temperature the shower was set to, one minute the water would be ice cold, the next scalding hot. Showering became a terrible game where it would take several minutes to find several seconds of lukewarm bliss before having to scramble out of the scalding hot water only to have it turn ice cold where the game would start over. The only saving grace was the restaurant attached to the hotel, The Original. This place was great and we ate there three times during our three night stay. My recommendation would be to find another hotel nearby and walk to The Original for a spectacular meal.
3 night romance trip
Courtyard by Marriott Portland City Center, Portland
Excellent4.0 / 5
Good value for the price
The hotel is conveniently located in downtown Portland and the price per night was reasonable. The room was small, but adequate and was very clean.
1 night romance trip
Courtyard by Marriott Portland City Center, Portland
Outstanding5.0 / 5
Nice
I feel confortable. Cheer!!
2 night business trip
Courtyard by Marriott Portland City Center, Portland
Outstanding5.0 / 5
Pleasant stay in Portland
Very convenient to many things.
3 night romance trip
Courtyard by Marriott Portland City Center, Portland
Excellent4.0 / 5
The hotel itself was quite nice and the location was great. However, there were some problems with checking in. I had booked the room for two nights and paid for the rooms in-full in advance prior to even arriving. Everything went well upon checking in. The second night when I went to return to my room the key card did not work. I went to the front desk and they told me that I should have already checked out because they only had me in the system for one night. I stated that I had the receipt and e-mail to confirm I checked in for two nights and paid in full and I had all of this back in the room. I was not allowed access back to the room and was told I had to pay for another night if I wanted access. This was incredibly frustrating. My only option was to pay for another night and then get access to prove my confirmed booking. Upon getting back to the room I brought my confirmations back down to the desk and only at this point did they refund the charge they had just made me pay to get access back to the room. I was really surprised how poor the customer service was and that I was simply told I would not be allowed back into my room with paying for what I had already paid for. This definitely was an inconvenience to say the least.
2 night trip with friends

See all reviews

Courtyard by Marriott Portland City Center, Portland

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