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1 room, 2 adults
Aparthotel

Citadines Shinjuku Tokyo

3.5-star3.5 stars
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022, Japan

Suburban apartment with kitchenette, near Isetan Department Store Shinjuku
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Excellent! I would stay again! It has a desk to work, and a couch. So much space, and a…Mar 27, 2021
  • An awesome hotel with very friendly staff that went above and beyond to make my stay…Feb 4, 2021

Citadines Shinjuku Tokyo

from NZ$86
  • Studio (Double)
  • Studio (Twin)
  • Executive Studio (Twin)
  • Executive Studio (Double)

What’s around Citadines Shinjuku Tokyo

Landmarks

  • In Shinjuku
  • Isetan Department Store Shinjuku - 10 min walk
  • Robot Restaurant - 14 min walk
  • Omoide Yokocho - 16 min walk
  • Tokyo Tower - 3.7 mi / 6 km
  • Tokyo Anime Center - 4.1 mi / 6.6 km
  • Yanaka Cemetery - 4.9 mi / 7.8 km
  • Yanaka Ginza Shopping Street - 5 mi / 8.1 km

Getting around

  • Haneda Airport (HND) - 39 min drive
  • Shinjuku Station - 16 min walk
  • Seibu-Shinjuku Station - 17 min walk
  • Sendagaya Station - 20 min walk
  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku-sanchome Station - 8 min walk
  • Akebonobashi Station - 11 min walk

At a glance

Key facts

Size

  • 160 apartments
  • Arranged over 12 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Please note that buffet meal service is not available at this property until further notice.
This property’s buffet breakfast service is suspended through December 31, 2021.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (JPY 2750 per night)

Payment types at the property

  • Cash
*See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Japanese.

At the aparthotel

Things to do
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Japanese

In the apartment

Home comforts
  • Air conditioning
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Citadines Shinjuku Tokyo’s small print

Also known as

  • Citadines Hotel Tokyo Shinjuku
  • Citadines Shinjuku Tokyo Tokyo
  • Citadines Shinjuku Tokyo Aparthotel
  • Citadines Shinjuku Tokyo Aparthotel Tokyo
  • Citadines Shinjuku Tokyo
  • Citadines Tokyo Shinjuku
  • Citadines Tokyo Hotel Shinjuku
  • Citadines Tokyo Shinjuku Hotel Shinjuku
  • Shinjuku Citadines Tokyo Hotel
  • Citadines Shinjuku Tokyo Aparthotel
  • Citadines Tokyo Shinjuku Hotel
  • Citanes Shinjuku Tokyo

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs JPY 2750 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citadines Shinjuku Tokyo

  • Does Citadines Shinjuku Tokyo offer free cancellation for a full refund?
    Yes, Citadines Shinjuku Tokyo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Citadines Shinjuku Tokyo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Citadines Shinjuku Tokyo?
    Yes. Self parking costs JPY 2750 per night.
  • Are pets allowed at Citadines Shinjuku Tokyo?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Citadines Shinjuku Tokyo?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Citadines Shinjuku Tokyo?
    Yes. Nearby restaurants include Jinroku (3-min walk), Doutor Coffee Shop (4-min walk), and Vector Beer Factory (4-min walk).
  • What is there to do at Citadines Shinjuku Tokyo and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Superb 9.2 From 684 reviews

Good 6.0
Reasonably priced hotel in a quiet area in Shinjuku.
YO, gb16 night trip
Exceptional 10.0
Best for foreigner! Price, comfort, convenience
They were super accommodating and nice. Their friendliness made us feel comfortable and felt like we can ask any help. After two weeks of stay we moved to other housing but we missed them as we thought of them often. This doesn’t happen often. The space is very tight (typical Japanese size) but we felt home and didn’t feel alone as we had their kind support at all time. As a location, bus stop is front of the hotel, many great restaurants and big grocery store near by. Super convenient. If you use google map you can see the next bus approaching on map so you can literally wait in the room until the bus is only one block away.
us2 night family trip
Exceptional 10.0
Great hotel, good location, lovely staff, good facilities in room (kitchen etc), local convenience stores. Felt fresh clean and new.
David, gb3 night trip with friends
Exceptional 10.0
Loved it!
Staff was very friendly and helpful. Our room was clean and comfortable. Good location as it was a short walk to the subway line and a nice walk to the happening places. we found the best ramen right around the corner. I’d definitely stay there again !
us1 night family trip
Exceptional 10.0
Large spacious rooms. Hotel was not the newest, but amenities were well maintained and it was a very comfortable stay
sg1 night romance trip
Exceptional 10.0
Amazing will be back next year
Michelle, gb2 night family trip
Exceptional 10.0
Great location and central to everything. Train station is close and great restaurants nearby. The beds are very comfortable and rooms self contained.
au4 night trip with friends
Very good 8.0
Friendly and helpful staff. Generally clean room but was unlucky to have one with a window facing the wall of another building. The room was therefore very dark all the time.
au3 night romance trip
Very good 8.0
Nice and cozy
Good experience, comfortable
ivan, ca1 night trip
Very good 8.0
Nice room and staff are really friendly and helpful. The only issue was that the fridge was not cold enough.
au3 night trip

Citadines Shinjuku Tokyo