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Grecotel LUX ME White Palace - All Inclusive

Photo gallery for Grecotel LUX ME White Palace - All Inclusive

Exterior
On the beach, sun-loungers, beach umbrellas, beach bar
On the beach, sun-loungers, beach umbrellas, beach bar
On the beach, sun-loungers, beach umbrellas, beach bar
Free minibar, in-room safe, blackout curtains, free WiFi

Overview of Grecotel LUX ME White Palace - All Inclusive

Grecotel LUX ME White Palace - All Inclusive

5.0 star property
Beachfront property in Rethymno with spa, beach bar

8.8/10 Fabulous

88 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Kambos Pigis, Adelianos Kampos, Rethymno, Crete Island, 74100
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Free children's club
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Seasonal outdoor pool
Feel at home
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 66 min drive
  • Chania (CHQ-Ioannis Daskalogiannis) - 70 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Taverna Yiannis - 3 min drive
  • Steki - 3 min drive
  • Kellari - 3 min drive
  • Akropolis Bar - 3 min drive
  • Skypark - 3 min drive

About this property

Grecotel LUX ME White Palace - All Inclusive

A great choice for a stay in Rethymno, Grecotel LUX ME White Palace - All Inclusive features a free kids' club and offers an airport shuttle (available 24 hours) for EUR 100 per vehicle. You can visit the spa to be pampered with massages, facials or aromatherapy, and THE WHITE, one of 6 restaurants, serves dinner. Other highlights at this luxurious property include a beach bar, a fitness centre and an outdoor tennis court. Fellow travellers say good things about the helpful staff and location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Greek, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 264 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:30 AM
  • 6 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Playground
  • Childcare in room (surcharge)
  • Children's games
  • Baby monitor
  • Baby bath

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Parasailing
  • Evening entertainment
  • Shopping
  • Ping pong
  • Bike rentals nearby
  • Safari nearby
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Beach sunloungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 1975
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine-tasting room

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Free stocked minibar
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances

Spa

Hippie Wellness has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

THE WHITE – This fine-dining restaurant only serves dinner.
VENTANAS IL MAR – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
TAVERNA – This theme restaurant specialises in Greek cuisine and serves breakfast, lunch and dinner. Open daily.
FICO D’INDIA – This poolside theme restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
ASIA WHITE – This beachfront theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge of EUR 90.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 12 costs EUR 0 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

El Greco White Palace
White Palace El Greco Luxury
Grecotel White Palace Luxury Resort All Inclusive Rethymnon
White Palace El Greco Luxury Resort Rethimnon
White Palace El Greco Luxury Rethimnon
White Palace El Greco Luxury Resort Rethymnon
White Palace El Greco Luxury Rethymnon
Grecotel White Palace Luxury Resort Rethymnon
Grecotel LUX.ME White Palace Hotel Rethymnon
Grecotel LUX.ME White Palace Hotel
Grecotel White Palace Luxury All Inclusive Rethymnon
Grecotel LUX.ME White Palace Rethymnon
Grecotel LUX.ME White Palace All Inclusive Rethymnon
Grecotel LUX.ME White Palace All Inclusive
Grecotel LUX.ME White Palace - All Inclusive Rethymnon
Grecotel LUX.ME White Palace
Grecotel White Palace Luxury Resort All Inclusive
Grecotel White Palace Luxury Resort
White Palace El Greco Luxury Resort
Grecotel LUX.ME White Palace All Inclusive
Grecotel LUX ME White Palace - All Inclusive Rethymno

Frequently asked questions

Does Grecotel LUX ME White Palace - All Inclusive offer free cancellation for a full refund?
Yes, Grecotel LUX ME White Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grecotel LUX ME White Palace - All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grecotel LUX ME White Palace - All Inclusive?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Grecotel LUX ME White Palace - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Grecotel LUX ME White Palace - All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Grecotel LUX ME White Palace - All Inclusive?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one-way.
What are the check-in and check-out times at Grecotel LUX ME White Palace - All Inclusive?
You can check in from 3:00 PM - 5:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 90.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Grecotel LUX ME White Palace - All Inclusive and nearby?
Have fun with on-site activities such as parasailing, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Grecotel LUX ME White Palace - All Inclusive also has a steam room and a garden.
Are there restaurants at or near Grecotel LUX ME White Palace - All Inclusive?
Yes, there are 6 on-site restaurants, featuring beachfront dining and Greek cuisine. Nearby restaurants include Steki (2 mi), Taverna Yiannis (2 mi) and Kellari (2.1 mi).
Does Grecotel LUX ME White Palace - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Grecotel LUX ME White Palace - All Inclusive like?
Grecotel LUX ME White Palace - All Inclusive is located on the waterfront, a short 8-minute walk from Rethimno Kart and 20 minutes' walk from Platanes Beach. Travellers say that this property is in a good location.

Overall score and ratings

8.8

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Andrew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Such a beautiful resort and great for families! Every restaurant was delicious and all staff were kind and attentive! Can’t wait to go back!
Christin Danielle, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was great from the food to the service.
Kristin, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

laura Fay, 6-night trip
Verified Expedia guest review

6/10 Good

Our first and last all inclusive holiday. We booked for a no fuss vacation for guarenteed sun hoping for a relaxing break with good food and good service. The other reveiws lead us to this hotel. This food was very basic only the fine dining and the italian were good but most of the options were sold out if you book a table later than 2000hrs. The asian, greek and buffet were terrible, the greek was embarrassing considering the location. You need to download the app and pre book your nights in the restaurants before arrival as we found 4 of our 7 nights were completely booked and were forced to eat the buffet. When eating you are mostly forgotten so are always needing to get the attention of the servers to ask for a drink. Drinks at the pool are slow and served in paper cups and the cocktails are some of the worst ive ever tasted. The gym us very basic and can still only have 4 people in. Lastly you need to wake uo at 0700hrs as all the sunbeds around the main pool are claimed by 0800hrs and sometimes the guests dont show up to use them for severals hours. We kept an eye of several empty sun beds with towels on and they remained empty until 1300hrs but every time someone mentioned to a pool attendant they would move the belongings. The shower in our room was like a trickle of water meaning we needed to spend so much more time to get the salt and sa d off us. The room was ok nothing special. The whole experience has put us off visiting Greece in the future.
Ben, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice for a peaceful relaxing break to sit and do nothing! Large pool area to relax and beach option too Good choice of restaurants & food Staff are friendly and helpful
Nikesh, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is truly amazing. The pictures do not do it justice! The taxi driver, manager and front of house staff, were very helpful and welcoming. I really had an amazing experience. The room was very clean and spacious. Staff were very helpful and friendly. There was a good variety of food options, which looked and tasted great! The only negative was that the private bungalow pool was dirty however the main pool area was lovely. Overall, I highly recommend this hotel.
Rebekah Angelique Desiree, 2-night trip
Verified Expedia guest review

8/10 Very good

Susan, 9-night trip
Verified Expedia guest review

8/10 Very good

This is a very nice resort with heated swimming pool, a huge variety of food and excellent service. The facilities and rooms were nice and clean. The kids club is for children of four years and up and it is situated at the very end of the hotel. It was very windy during our stay, so we could not enjoy the beach much. The beach is very small. It was a nice and relaxing stay overall.
Zaneta, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

lisa, 4-night family trip
Verified Hotels.com guest review