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All properties in Rotorua (and vicinity), Bay of Plenty Region, New Zealand

Cleveland Thermal Motel

3-star motel with outdoor pool, near Polynesian Spa

  • Free WiFi and free parking
From
NZ$140

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  • Cleveland Thermal Motel
  • Outdoor Pool
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  • Cleveland Thermal Motel
Cleveland Thermal Motel. Image 1 of 46.
1 / 46Cleveland Thermal Motel
113-119 Lake Road, Rotorua (and vicinity), 3010, Bay of Plenty, New Zealand
8.8.Fabulous.
  • Very friendly, clean spacious rooms, quiet.

    Apr 5, 2021

  • I have visited and stayed in Rotorua ment times over the last several years and this is…

    Feb 11, 2021

See all 144 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Safe
Quiet
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Kitchen
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 31 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Hot springs
  • Breakfast available
  • Air conditioning

For families

  • Cribs/infant beds (surcharge)
  • Playground on site
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave

What’s around

  • Polynesian Spa - 29 min walk
  • Lake Rotorua - 39 min walk
  • Skyline Rotorua - 44 min walk
  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 11 min walk
  • Kuirau Park - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Studio Apartment
  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Three Bedroom Apartment
  • Family Two Bedroom Apartment
  • Pool View Two Bedroom Apartment
  • Family One Bedroom Apartment
  • Deluxe Studio

What’s around

Landmarks

  • Polynesian Spa - 29 min walk
  • Lake Rotorua - 39 min walk
  • Skyline Rotorua - 44 min walk
  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 11 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk
  • Matariki Hangi & Maori Cultural Performance - 15 min walk
  • Eat Street - 17 min walk
  • Rotorua Night Market - 22 min walk
  • Rotorua i-SITE Visitor Centre - 1.2 mi / 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive
map
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113-119 Lake Road, Rotorua (and vicinity), 3010, Bay of Plenty, New Zealand

At a glance

Size

  • 31 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the motel

Food and drink

  • Continental breakfast daily (surcharge)
  • Barbecue grills

Things to do

  • Outdoor pool
  • Spa tub
  • Playground on site

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 4
  • Garden
  • Picnic area

Languages Spoken

  • English
  • Hindi
  • Indonesian
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

More

  • Daily housekeeping

Small print

Also known as

  • Cleveland Thermal Motel Rotorua
  • Cleveland Thermal Motel Motel
  • Cleveland Thermal Motel Rotorua
  • Cleveland Thermal Motel Motel Rotorua
  • Econo Lodge Cleveland Hotel
  • Econo Lodge Cleveland Hotel Rotorua
  • Econo Lodge Cleveland Rotorua
  • Cleveland Hotel Rotorua
  • Cleveland Motel Rotorua
  • Cleveland Thermal Resort Rotorua
  • Cleveland Thermal Rotorua
  • Cleveland Thermal Resort

Optional extras

Credit card charges are subject to an extra charge of 2.00 percent

Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30

Continental breakfast is offered for an extra charge of NZD 15 for adults and NZD 15 for children (approximately)

Cribs/Infant beds are available for NZD 15 per day

Policies

Pool access available from 7:00 AM to 10:00 PM.

Hot springs access available from 7:00 AM to 9:00 PM.

This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Cleveland Thermal Motel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 8 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Third Place Cafe (8-min walk) and Terrace kitchen (14-min walk).
  • Onsite recreation at Cleveland Thermal Motel includes hot springs. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Cleveland Thermal Motel also has a picnic area and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Great stay

    Very friendly staff. Excellent unit, very clean and spacious also great parking. Handy to shops and town. The granddaughter loved the pool and the mineral pool for us, Nice.

    Beth, 4 night family trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Our host was very friendly and helpful. We used the mineral pools both nights. The room was comfortable with a decent shower.

    Penelope, 2 night trip, Oct 27, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Watch out - bed bugs!

    Everything was great and we were pretty happy with our stay. They have lovely thermal pools in the motel. Our motel unit was old but we'll equipped and spacious. No problem until couple of days after our return from this short holiday and we started waking up bitten by bed bugs! We never had any similar bug infestation in our house before and there's no doubt it came from this motel as we haven't travelled anywhere else.... We're still dealing with it now. This short weekend trip came at a high cost :(

    Jos, 2 night trip, Oct 1, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great pool

    Great heated pool. The unit needed refurbishing but we were advised of this when we booked. Bed was comfortable and room heating was excellent. Close to centre of city.

    Mark, 2 night trip, Sep 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Great stay. Friendly host. The thermal pools are nice.

    1 night trip, Aug 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Family friendly

    Nice place with great facilities for kids and very comfortable beds

    Becki, 3 night family trip, Dec 29, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Nice pools and beds. A bit worn, broken carpet and a little dirty. Friendly staff. Expensive. Breakfast overrated.

    Warren, 1 night family trip, Dec 25, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Worth it!

    We stayed in a 2 bedroom unit. We arrived on a cold night and was greeted by a nice man at the reception who gave us chocolates. The room had also been warmed for us. Also the bathroom looked new and the thermal pool is kept very clean. The downsides is you get a lecture about health and safety rules when you are shown to you room.

    Christina, 3 night family trip, Jul 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A home away from home

    We had an amazing stay at Cleveland Motel during our visit in NZ. The Motel is really clean, we had a beautiful and newly renovated room, and the location is great as well. It takes around 15-20 minutes to walk to the City centre. The best part, however, were the amazing hosts that made us feel so welcome, and at home. If we ever go back, there is no doubt where we will stay!

    Agnieszka, 2 night romance trip, Feb 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome place to stay, were made to feel very welcome, had everything we needed. Will be back.

    Hayley, 2 night family trip, Dec 21, 2018

    Verified Hotels.com guest review

See all 144 reviews