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1 room, 2 adults

Cleveland Thermal Motel, Rotorua, New Zealand

3-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
113-119 Lake Road, Rotorua, Bay of Plenty, 3010, New Zealand

3-star motel with outdoor pool, near Tamaki Maori Village
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
From 911 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Fantastic service
Great location
Great pool
Good internet service

Cleveland Thermal Motel, Rotorua, New Zealand

from NZ$159
  • Studio Apartment
  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Three Bedroom Apartment
  • Family Two Bedroom Apartment
  • Pool View Two Bedroom Apartment
  • Family One Bedroom Apartment
  • Deluxe Studio

What’s around Cleveland Thermal Motel, Rotorua, New Zealand


  • Tamaki Maori Village - 26 min walk
  • Polynesian Spa - 29 min walk
  • Lake Rotorua - 41 min walk
  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 11 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk
  • Matariki Hangi & Maori Cultural Performance - 15 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 31 rooms
  • Arranged over 2 floors


  • Check-in time 2 PM-8 PM
  • Check-out time is 10 AM
The front desk is open daily from 8 AM - 8 PM.
If you are planning to arrive after 8:00 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • Spa tub
  • Playground on site
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 4
  • Garden
  • Picnic area
Languages Spoken
  • English
  • Hindi
  • Malay

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Daily housekeeping

Cleveland Thermal Motel, Rotorua, New Zealand’s small print

Also known as

  • Cleveland Thermal Motel Rotorua
  • Cleveland Thermal Motel Motel
  • Cleveland Thermal Motel Rotorua
  • Cleveland Thermal Motel Motel Rotorua
  • Econo Lodge Cleveland Hotel
  • Econo Lodge Cleveland Hotel Rotorua
  • Econo Lodge Cleveland Rotorua
  • Cleveland Hotel Rotorua
  • Cleveland Motel Rotorua
  • Cleveland Thermal Resort Rotorua
  • Cleveland Thermal Rotorua
  • Cleveland Thermal Resort


This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds.

Optional extras

Credit card charges are subject to an extra charge of 2.75 percent

Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Very good 8.4 From 132 reviews

Very good 8.0
A two day stay in Rotorua
The owners of the motel went out of their way to make us welcome and to give us tips about the local area This was a good area to visit and there is plenty to do in the town We walked in it took about half an hour via the thermal park but it could easily be driven The accommodation is clean to be fair the kitchen and bathroom could be upgraded but as a base it was fine The pool is great for an early or late swim and big enough to swim in which is a bonus Our only comment would be the room catches the morning sun but there is only one seat outside so a table and another chair would be lovely
Valerie, gbOther trip
Exceptional 10.0
Great Family Place To Stay
Lovely family motel in central Rotorua. Whilst it is abit worn with age the rooms were very clean and the beds one of the most comfortable we slept on. We had a room with queen and 3 single beds and all loved them. The heated pool and mineral spas are great and the owners are charming hosts. Only one slight critisism was having to pay $2 each for pool towel. Thats a first and we travel alot overseas but it may be a Rotorua thing I hadnt encountered before due to the thermal waters. We will stay there again as definately a cosy friendly and clean spot especially in winter.
nz1 night family trip
Very good 8.0
A Nice Little Motel
Liked this Motel. We had a one bedroom with kitchen area and bathroom. It was clean and comfortable but some things like the sofa and coffee table could be updated. Michelle was really nice and helpful when we checked in. The laundry room was very useful and easy to use. The Motel is in a good location, close to the lake, a geothermal park and the town centre. Across the road to the left is a tatty Chinese takeaway but does lovely fish and chips. Also across the road a fruit shop, bakery and petrol station. We enjoyed our stay here and would recommend.
Sandra, nz2 night romance trip
Very good 8.0
Our studio was generously sized, with separate bedroom, kitchen, and living room. The bed was comfortable; however, the shower curtain in the bathroom wasn't long enough so the water would run out on the tile, and then into a space between the tile and baseboard. Long term, this looks like it could damage the under flooring. Overall, we liked the motel and area well enough to stay another night. Unfortunately, we didn't book the extra night through and ended up being charged $25 more than we had paid on
Sherry, usRomance trip
Very good 8.0
Friendly Motel in NZ
Very Helpful owners. They definitely wanted you to feel at home on your travels, and went out of their way to do that. The beds are amazing!!! They said they are redoing the inside of all the rooms, ours was a little outdated, but still livable for the two nights my friend and I stayed. Would love to go back and stay in that comfortable bed, in one of the newer rooms in the future. Would love to recommend this place to anyone needing a place to stay in Rotorua, NZ
B, usOther trip

Cleveland Thermal Motel, Rotorua, New Zealand

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