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All properties in Rotorua, New Zealand
1 room, 2 adults

Cleveland Thermal Motel, Rotorua, New Zealand

3-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Microwave
  • Refrigerator
113-119 Lake Road, Rotorua, Bay of Plenty, 3010, New Zealand

3-star motel with outdoor pool, near Tamaki Maori Village
  • Free WiFi and free parking
  • Collect nightsYou can collect™ Rewards nights here
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Good internet service
Great pool
Very comfortable
Great room

Cleveland Thermal Motel, Rotorua, New Zealand

from NZ$138
  • Studio Apartment
  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Three Bedroom Apartment
  • Family Two Bedroom Apartment
  • Pool View Two Bedroom Apartment
  • Family One Bedroom Apartment
  • Deluxe Studio

What’s around Cleveland Thermal Motel, Rotorua, New Zealand


  • Tamaki Maori Village - 26 min walk
  • Polynesian Spa - 29 min walk
  • Skyline Rotorua - 33 min walk
  • Lake Rotorua - 41 min walk
  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 11 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 31 rooms
  • Arranged over 2 floors


  • Check-in time 2 PM-8 PM
  • Check-out time is 10 AM
The front desk is open daily from 8 AM - 8 PM.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • Spa tub
  • Playground on site
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 4
  • Garden
  • Picnic area
Languages Spoken
  • English
  • Hindi
  • Malay

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Daily housekeeping

Cleveland Thermal Motel, Rotorua, New Zealand’s small print

Also known as

  • Cleveland Thermal Motel Rotorua
  • Cleveland Thermal Motel Motel
  • Cleveland Thermal Motel Rotorua
  • Cleveland Thermal Motel Motel Rotorua
  • Econo Lodge Cleveland Hotel
  • Econo Lodge Cleveland Hotel Rotorua
  • Econo Lodge Cleveland Rotorua
  • Cleveland Hotel Rotorua
  • Cleveland Motel Rotorua
  • Cleveland Thermal Resort Rotorua
  • Cleveland Thermal Rotorua
  • Cleveland Thermal Resort


This property does not have elevators.

Guests must contact this property in advance to reserve cribs/infant beds.

Optional extras

Credit card charges are subject to an extra charge of 2.75 percent

Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very good 8.4 From 153 reviews

Very good 8.0
Worth it!
We stayed in a 2 bedroom unit. We arrived on a cold night and was greeted by a nice man at the reception who gave us chocolates. The room had also been warmed for us. Also the bathroom looked new and the thermal pool is kept very clean. The downsides is you get a lecture about health and safety rules when you are shown to you room.
Christina, nz3 night family trip
Exceptional 10.0
A home away from home
We had an amazing stay at Cleveland Motel during our visit in NZ. The Motel is really clean, we had a beautiful and newly renovated room, and the location is great as well. It takes around 15-20 minutes to walk to the City centre. The best part, however, were the amazing hosts that made us feel so welcome, and at home. If we ever go back, there is no doubt where we will stay!
Agnieszka, nz2 night romance trip
Exceptional 10.0
Awesome place to stay, were made to feel very welcome, had everything we needed. Will be back.
Hayley, nz2 night family trip
Exceptional 10.0
This was a great motel.
Karen, nz1 night family trip
Exceptional 10.0
Great Family Place To Stay
Lovely family motel in central Rotorua. Whilst it is abit worn with age the rooms were very clean and the beds one of the most comfortable we slept on. We had a room with queen and 3 single beds and all loved them. The heated pool and mineral spas are great and the owners are charming hosts. Only one slight critisism was having to pay $2 each for pool towel. Thats a first and we travel alot overseas but it may be a Rotorua thing I hadnt encountered before due to the thermal waters. We will stay there again as definately a cosy friendly and clean spot especially in winter.
nz1 night family trip

Cleveland Thermal Motel, Rotorua, New Zealand

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