Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Cleveland Thermal Motel, Rotorua, New Zealand

3-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
113-119 Lake Road, Rotorua, Bay of Plenty, 3010, New Zealand

3-star motel with spa, near Polynesian Spa
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect™ Rewards stamps here
Good internet service
Great pool
Wellness Area
Great wellness & sports facilities
Very comfortable

Cleveland Thermal Motel, Rotorua, New Zealand

from NZ$115
  • Studio Apartment
  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Three Bedroom Apartment
  • Family Two Bedroom Apartment
  • Pool View Two Bedroom Apartment
  • Family One Bedroom Apartment
  • Deluxe Studio

What’s around Cleveland Thermal Motel, Rotorua, New Zealand


  • Polynesian Spa - 29 min walk
  • Lake Rotorua - 39 min walk
  • Skyline Rotorua - 44 min walk
  • Rotorua Hospital - 9 min walk
  • St. Faith's Anglican Church - 11 min walk
  • Kuirau Park - 11 min walk
  • Tama-te-Kapua Meeting House - 11 min walk
  • Matariki Hangi & Maori Cultural Performance - 15 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts


  • 31 rooms
  • Arranged over 2 floors


  • Check-in time 2 PM-8 PM
  • Check-out time is 10 AM
The front desk is open daily from 8 AM - 8 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Barbecue grills
Things to do
  • Outdoor pool
  • Full-service spa
  • Spa tub
  • Playground on site
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 4
  • Garden
  • Picnic area
Languages Spoken
  • English
  • Hindi
  • Malay

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Daily housekeeping

Special features


Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is equipped with hot springs/mineral springs.

The spa is open daily.

Cleveland Thermal Motel, Rotorua, New Zealand’s small print

Also known as

  • Cleveland Thermal Motel Rotorua
  • Cleveland Thermal Motel Motel
  • Cleveland Thermal Motel Rotorua
  • Cleveland Thermal Motel Motel Rotorua
  • Econo Lodge Cleveland Hotel
  • Econo Lodge Cleveland Hotel Rotorua
  • Econo Lodge Cleveland Rotorua
  • Cleveland Hotel Rotorua
  • Cleveland Motel Rotorua
  • Cleveland Thermal Resort Rotorua
  • Cleveland Thermal Rotorua
  • Cleveland Thermal Resort


  • Pool access available from 7:00 AM to 10:00 PM.
  • This property does not have elevators.

    Guests must contact this property in advance to reserve cribs/infant beds.

    Optional extras

    Credit card charges are subject to an extra charge of 2.75 percent

    Late check-in between 8:00 PM and 10:00 PM can be arranged for an extra charge of NZD 30

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Cleveland Thermal Motel, Rotorua, New Zealand

    • Is there a pool at Cleveland Thermal Motel?
      Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Are pets allowed at Cleveland Thermal Motel?
      Sorry, pets aren't allowed, but service animals are welcome.
    • Is parking offered at Cleveland Thermal Motel?
      Yes, there's free self parking.
    • Is airport shuttle service offered by Cleveland Thermal Motel?
      Yes, an airport shuttle is available.
    • What are the check-in and check-out times at Cleveland Thermal Motel?
      You can check in from 2 PM to 8 PM. Check-out time is 10 AM.

    Recent reviews

    Very good 8.4 From 154 reviews

    Very good 8.0
    Worth it!
    We stayed in a 2 bedroom unit. We arrived on a cold night and was greeted by a nice man at the reception who gave us chocolates. The room had also been warmed for us. Also the bathroom looked new and the thermal pool is kept very clean. The downsides is you get a lecture about health and safety rules when you are shown to you room.
    Christina, nz3 night family trip
    Exceptional 10.0
    A home away from home
    We had an amazing stay at Cleveland Motel during our visit in NZ. The Motel is really clean, we had a beautiful and newly renovated room, and the location is great as well. It takes around 15-20 minutes to walk to the City centre. The best part, however, were the amazing hosts that made us feel so welcome, and at home. If we ever go back, there is no doubt where we will stay!
    Agnieszka, nz2 night romance trip
    Exceptional 10.0
    Awesome place to stay, were made to feel very welcome, had everything we needed. Will be back.
    Hayley, nz2 night family trip
    Exceptional 10.0
    This was a great motel.
    Karen, nz1 night family trip
    Exceptional 10.0
    Great Family Place To Stay
    Lovely family motel in central Rotorua. Whilst it is abit worn with age the rooms were very clean and the beds one of the most comfortable we slept on. We had a room with queen and 3 single beds and all loved them. The heated pool and mineral spas are great and the owners are charming hosts. Only one slight critisism was having to pay $2 each for pool towel. Thats a first and we travel alot overseas but it may be a Rotorua thing I hadnt encountered before due to the thermal waters. We will stay there again as definately a cosy friendly and clean spot especially in winter.
    nz1 night family trip
    Exceptional 10.0
    thermal holiday
    Ken, nz2 night family trip
    Very good 8.0
    Was excellent news friendly hosts
    Umang, nz2 night family trip
    Exceptional 10.0
    great motel
    Easy check in ,very helpful staff . Good size room .fantastic hot pools .handy to town and lake front.
    vaughan, nzRomance trip
    Very good 8.0
    Nice one!
    Great place to stay. Comfy bed!
    Heike, nzOther trip
    Very good 8.0
    Clean but very dated...
    an overnight stay on our way home. The pool and the mineral spa was great. No Air con in the room though there was a fan,,the room was very dated although very clean. I would suggest the bathroom needs serious attention as the shower base was nearly rotted through the floor. Wouldnt imagine its very hygienic like that!
    Donna, nz1 night romance trip

    Cleveland Thermal Motel, Rotorua, New Zealand

    Is the description of this property not correct? Tell us