Riad Karmela

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Overview of Riad Karmela

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Riad Karmela

4.0 star property
4-star riad with 3 bars/lounges, near Jemaa el-Fnaa

9.2/10 Superb

354 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Laundry facilities
Map
10, Derb El Ferrane Azbezt, Place ben Saleh, Medina, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Full-service spa
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 9 min walk
  • Majorelle Gardens - 21 min drive
  • Marrakech Plaza - 17 min drive
  • Avenue Mohamed VI - 18 min drive
  • Oasiria Water Park - 20 min drive

Getting around

  • Menara Airport (RAK) - 23 min drive
  • Marrakech Central Station - 19 min drive
  • Airport shuttle (surcharge)

About this property

Riad Karmela

Riad Karmela offers an airport shuttle (available 24 hours) for EUR 15 per vehicle one-way. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body scrubs, or reflexology. Other highlights at this upscale riad include 3 bars/lounges, a sauna, and a steam room. The helpful staff and spacious guestrooms get great marks from fellow travelers.

Languages

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from noon - midnight
  • Minimum check-in age - 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 3 per day)
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 1800
  • Garden
  • Terrace
  • Fireplace in lobby
  • Full-service spa
  • Sauna
  • Steam room

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Karmela has 2 treatment rooms. Services include massages and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with Turkish bath/hammam.

Guests under 5 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 15 per vehicle (one-way)

Parking

  • Parking is available nearby and costs EUR 3 per day

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Karmela
Karmela Marrakech
Karmela Riad
Riad Karmela
Riad Karmela Marrakech
Riad Karmela Hotel Marrakech
Riad Karmela Riad
Riad Karmela Marrakech
Riad Karmela Riad Marrakech

Frequently asked questions

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

This is our first trip to Morocco with many uncertainty about surroundings. From the time we called front desk before arriving until the airport drop off. We were all well taken care of. The riad staff were very friendly. All local excursions were well arranged. The riad is close to most Marrakech attractions. Very quiet inside madina.
HUI, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Pretty good. Friendly staff.
The hotel sent a driver to pick us up at the airport. This is not free but the service was good and the driver was friendly. He drove us to a parking area about 300 meters from the hotel and then walked us the rest of the way. Upon arrival the staff greeted us and gave us some tea and helped us with a map of the area. The room itself was nice. One double bed and two single beds. There was an air conditioning unit in each room that worked well. Beds were good The breakfast consists of coffee, juice, cheese, fruit, meat, cheese, breads and you can request eggs. Dinner needs to be requested in the morning but was pretty good. We had a chicken dish one evening and beef another evening. The staff was helpful in terms of communication with our tour services. There are two watch outs with this hotel. First, the hot water is inconsistent both in temperature and pressure. Second, the location is tricky to find through the maze of the old city. It’s important to have a phone with GPS to find your way back.
mark, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I had a terrific 3 day stay in this beautiful, unique Riad in the heart of iconic Marrakech. The staff are terrific and the service is outstanding. They searched for a Lab to do my COVID test 24 hours before I flew back to the US. It was a public holiday and most lans were closed, they found me one that opened for 2 hours, made my reservation, got me a cab and even paid for the cab, you can't ask for more. The rooms are great, the breakfast is terrific, and the dinning is home made. Lovely place to soak the Marrakesh true atmosphere, right in the heart of the old town (Medena). I highly recommend it.
ADEL, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff at Riad Karmela made our stay very special, comfortable abs so much fun. We had the best of times in Marrakesh and that’s largely because of our stay there. We were looked after, excursions, drivers, delicious meals, hammam all arranged by the team. We could not recommend it more highly and will return there with the first opportunity. Clean, beautiful, homely, magical and in a great location close to all major attractions. For a true feel of Marrakesh this is the best Riad. Ioannis and Kevin
Kevin, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Joshua Thomas, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Gurvinder, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Little gem in the old city
Amazing location great themed rooms, staff are excellent and nothing is too much trouble, always willing to help with a smile. the riad provides a tranquil retreat from the hussle and bussle of the busy souqs.
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The Road was outstanding and the staff were excellent I can’t wait for a chance to stay again
Adrian Bart, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice!
Nice hotel and great location.
Leandro, 1-night trip with friends
Verified Hotels.com guest review