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La Terrasse

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Premium bedding, desk, laptop workspace, blackout curtains
Premium bedding, desk, laptop workspace, blackout curtains
Suite (Marceline) | Premium bedding, desk, laptop workspace, blackout curtains
Suite, Sauna | Living area | 32-inch TV with digital channels
Suite (Marceline) | Premium bedding, desk, laptop workspace, blackout curtains

Overview of La Terrasse

La Terrasse

4.0 star property
4-star hotel in Douai with 2 bars/lounges and restaurant

8.4/10 Very good

79 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Bar
Map
36 Terrasse Saint-pierre, Douai, NORD, 59500

Room options

About this area

Getting around

  • Lille (LIL-Lesquin) - 33 min drive
  • Pont-de-la-Deûle Station - 6 min drive
  • Douai Station - 8 min walk
  • Douai (XDN-Douai Train Station) - 8 min walk

Restaurants

  • Le Palermo - 2 min walk
  • L'Art Couest - 3 min walk
  • Au bureau - 4 min walk
  • Domino's Pizza - 4 min walk
  • Namaste - 5 min walk

About this property

La Terrasse

Located near a train station, La Terrasse is a great choice for a stay in Douai. Guests looking for a bite to eat can visit the restaurant, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Other highlights at this upmarket hotel include 2 coffee shops/cafes, a terrace and a garden. Fellow travellers say good things about the convenient parking and restaurant.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered on-site self-parking
  • Free off-site parking within 3 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • 2 coffee shops
  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Terrace

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Dressing gowns

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • 16 bathrooms
  • Jetted bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant specialises in French cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.53 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Policies

<p>This property does not have lifts.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Terrasse Douai
Terrasse Hotel Douai
La Terrasse Hotel
La Terrasse Douai
La Terrasse Hotel Douai

Frequently asked questions

Does La Terrasse offer free cancellation for a full refund?
Yes, La Terrasse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at La Terrasse?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at La Terrasse on 12 February 2023 start from NZ$135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at La Terrasse?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at La Terrasse?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at La Terrasse?
Yes, there's free self parking.
What are the check-in and check-out times at La Terrasse?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
What is there to do at La Terrasse and nearby?
La Terrasse has 2 bars and a garden.
Are there restaurants at or near La Terrasse?
Yes, there's an on-site restaurant that offers French cuisine. Nearby restaurants include Au bureau (4-min walk), Domino's Pizza (4-min walk) and Namaste (5-min walk).
Does La Terrasse have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around La Terrasse like?
La Terrasse is a short 8-minute walk from Douai Station and 5 minutes' walk from Place d'Armes. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Great value stay
Very friendly, helpful staff, let us have a tasty dinner even though we arrived late. Nice room, very clean, clean bathroom, loved the jacuzzi, all very good value. Only 2 less than perfect elements were no lift (fine for me, good exercise with the bags!) and the room was very warm. Lovely view from the room of the beautiful church. Many thanks for having us!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Phil, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Delicious food
Excellent food - our second stay here - staff always very helpful
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A beautiful boutique hotel, howver they do have family rooms and we had our dog with us and it was all good.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely boutique hitel
Good location. Excellent ublic parking outside or two minutes walk away secure offroad parking. Lovely bar We will definitely return
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly local hotel
Friendly hotel in decent location. Excellent restaurant, extensive and impressive wine list - though I think one or two of them have gone past their best. Absence of a lift would be a problem for some. Free parking outside only at weekends, but the rest of the time a small municipal fee.
James, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Convenient stopover for route North to tunnel 4 UK
Excellent food and wine, with good choice of menus and dining rooms. Also good range of breakfast items on buffet in lovely breakfast room.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Peaceful hotel in town centre
Extremely helpful and friendly staff. Quiet location and yet in the town centre. Private car park nearby.
Pietro, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Loved It
Touch of Old World faded glory. Such a change from Hotel groups. Interesting Art on the walls and a very pretty Good bar. Great Service Traditional food which was well presented and interesting flavours. We have stayed here several times over the last 15 years and not much has changed except some updating with better showers etc. We had my 5 year old grandson with us and they were very good with him and his food. My only criticism was 10 euros for two glasses of milk. Bit steep I thought. Will go there again
Verified Hotels.com guest review