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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Crystal Garden Resort & Restaurant, Cairns, Australia

3.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
18-24 James Street, Cairns, QLD, 4870, Australia

3.5-star hotel with restaurant, near Cairns Esplanade
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The staff were excellent, very helpful and the hotel had all the advertised amenities.…Mar 30, 2020
  • Comfortable bed, friendly staff and a good breakfast included in the price. Mar 28, 2020

Crystal Garden Resort & Restaurant, Cairns, Australia

from NZ$122
  • Basic Double Room
  • Basic Twin Room
  • Triple Room with Multiple Beds
  • Deluxe Triple Room
  • Family Room
  • Basic Apartment, 1 Bedroom

What’s around Crystal Garden Resort & Restaurant, Cairns, Australia

Landmarks

  • In Cairns North
  • Cairns Esplanade - 31 min walk
  • Cairns Central Shopping Centre - 33 min walk
  • Cairns Marlin Marina - 39 min walk
  • Reef Fleet Terminal - 41 min walk
  • Cairns Convention Centre - 44 min walk
  • Cairns Esplanade Charles Street Parkland - 16 min walk
  • Rondo Theatre - 19 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 5 min drive
  • Cairns Station - 3 min drive
  • Freshwater Station - 9 min drive
  • Redlynch Station - 10 min drive
  • Free airport shuttle
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 20 rooms

Arriving/leaving

  • Check-in time 2 PM-8 PM
  • Check-out time is 10 AM
The front desk is open daily from 9 AM - 8 PM. Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 10 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 10 AM to 6 PM *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Lunch&Dinner - This restaurant specializes in Chinese cuisine and serves brunch and dinner. Reservations are required.

Crystal Garden Resort & Restaurant, Cairns, Australia’s small print

Also known as

  • Crystal Garden Resort Cairns North
  • Crystal Garden Resort
  • Crystal Garden Cairns North
  • Crystal & Restaurant Cairns
  • Crystal Garden Resort & Restaurant Hotel
  • Crystal Garden Resort & Restaurant Cairns North
  • Crystal Garden Resort & Restaurant Hotel Cairns North

Policies

  • The seasonal pool is open from July to December.
  • This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Optional extras

    Credit card charges are subject to an extra charge of 2 percent

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Crystal Garden Resort & Restaurant, Cairns, Australia

    • Does Crystal Garden Resort & Restaurant offer free cancellation for a full refund?
      Yes, Crystal Garden Resort & Restaurant does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Crystal Garden Resort & Restaurant?
      Yes, there's free self parking.
    • Is there a pool at Crystal Garden Resort & Restaurant?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Crystal Garden Resort & Restaurant?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Crystal Garden Resort & Restaurant?
      You can check in from 2 PM to 8 PM. Check-out time is 10 AM.
    • Are there restaurants at or near Crystal Garden Resort & Restaurant?
      Yes, there's an onsite restaurant that serves Chinese cuisine.
    • Is airport shuttle service offered by Crystal Garden Resort & Restaurant?
      Yes, a free airport shuttle is available from 10 AM to 6 PM on request.

    Recent reviews

    Good 7.6 From 146 reviews

    Good 6.0
    Functional. Fine for a short stay.
    Stacey, gb1 night family trip
    Good 6.0
    Is's harmony between price and value.
    Vladimir, us4 night trip
    Good 6.0
    Ok value for money
    It was ok value for money. The check in was not very welcoming and I also only learned about the times for airport shuttles then as this was the main reason for booking the hotel. The local area seemed slightly dodgy and I still found wine screw caps in the room upon arrival. The shower also took about 10 minutes to generate hot water in the mornings.
    gb2 night trip
    Poor 2.0
    Nit worth staying
    The room was disgusting. Cob webs everywhere, showerhead requiring a plumber to fix the dripping water and hair on the shower base that was not clean. Breakfast was every average. Would not stay there again and not worth the nightly rate i paid.
    Damian, au2 night trip with friends
    Very good 8.0
    Good Value for the Money
    for the price, it was good. it is smaller than it seemed, but clean and quiet.
    us1 night romance trip
    Very good 8.0
    OVERAL VERY GOOD.
    THE BED WAS CONFY, SPACIOUS ROOMS BUT DEFINITELY NOT 37 SQM AS DESCRIBED ON HOTELS.COM AD., MAYBE 25/28 SQM. GOOD BREAKFAST. OVERAL VERY GOOD.
    MICHELLE, au2 night romance trip
    Very good 8.0
    OK
    Bjørn Ivar, au4 night family trip
    Very good 8.0
    Value for money.
    Lot of value for your money. Recommendable.
    Merijn, us2 night romance trip
    Exceptional 10.0
    WOW BREAKFAST
    As requested I was given a lower floor room as my mother has mobility issues. The room was well appointed with all the required amenities. The hot buffet breakfast exceeded my expectations, scrambled egg, sausages, mushrooms, potato gems, cereal, toast, percolated coffee, juices and more. Noise was not an issue when the doors were closed, and we slept well. Thank you Crystal Gardens for a most enjoyable stay.
    Monica, au1 night family trip
    Very good 8.0
    No Flash, but nice
    It was a great base of operation for us, near the airport and the sites that we were going to see north of Cairns. The rooms were clean and the staff very accommodating, however the overall place could use an update. I felt it was a good value.
    Stephen, us1 night trip with friends

    Crystal Garden Resort & Restaurant, Cairns, Australia

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