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Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville

3 stars3 stars
1201 Kings AvenueJacksonvilleFL32207United States of America
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Excellent4.3 / 5
Room
Great room
Location
Great location
Bar and Beverages
Bar is awesome
Vibe
Awesome vibe
228See all 228 Hotels.com reviews
From 544 reviewsTripAdvisor Traveller Rating

Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville

from NZ$177
  • Room, 2 Queen Beds, Accessible
  • Two Queens Access Evolution
  • Room, Accessible
  • Room Selected At Check In
  • Junior Suite, 2 Queen Beds
  • Room, Accessible
  • One KING HEARING ACCESSIBLE
  • Suite, 1 King Bed
  • Two QN JR STE HEARING ACC
  • Room, 2 Queen Beds, Accessible
  • Junior Suite, 1 King Bed
  • Two QUEEN HEARING ACCESSIBLE
  • Room, 2 Queen Beds, Accessible
  • Two Queens Evolution Rm
  • King Evolution Room
  • KingAccess Evolution Rm

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Also known as

  • Hilton Garden Inn Downtown/Southbank
  • Hilton Garden Inn Downtown/Southbank Hotel
  • Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
  • Hilton Garden Inn Jacksonville Downtown/Southbank

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 9.99 per day

Rollaway beds are available for USD 10 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.86 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1226
  • Conference space size (meters) - 114
Services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bar 1201 - Onsite bar.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville’s small print

Also known as

  • Hilton Garden Inn Downtown/Southbank
  • Hilton Garden Inn Downtown/Southbank Hotel
  • Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
  • Hilton Garden Inn Jacksonville Downtown/Southbank

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 9.99 per day

Rollaway beds are available for USD 10 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.86 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 228 reviews

Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville
Outstanding5.0 / 5
Great stay, great service!
1 night business trip
Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville
Outstanding5.0 / 5
Clean and convenient.
It was convenient for our family visit. It offered a parking garage for a reasonable fee. We enjoyed the stay and it made our family visit great.
2 night family trip
Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville
Outstanding5.0 / 5
Staff was very professional and accommodating when anything was asked.
2 night romance trip
Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville
Outstanding5.0 / 5
Clean and friendly staff
Was clean and conveniently located in downtown. Food at resturant was blan and took forever to get a refill on tea.
1 night romance trip
Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville
Good3.0 / 5
Worse customer service
Very disappointed in front desk staff. They did not tell anyone in our group that breakfast was not complimentary and the sign with cost is nowhere near the food. Also, my key card deactivated and my purse was in room. The lady got an attitude with me. I told her she could get security to get me in room and i could get my id. She finally asked for credit card that I used the last four digits. She could have asked that before we did that dance. They is also a railroad right next to hotel so if your a light sleeper, ask for inside room. Plus there was a foul odor and our carpet in our room was disgusting. Great part was the dining staff and great comfortable bed. I worked at a hotel and I work for a large travel agency, I would not recommend this property until they do better on training the front desk staff.
1 night trip with friends

See all reviews

Hilton Garden Inn Jacksonville Downtown/Southbank, Jacksonville

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