All hotels in Jacksonville, Florida, United States of America
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville

3 stars3 stars
1201 Kings AvenueJacksonvilleFL32207United States of America, 0800 456 081 (New Zealand Toll Free) +64-9985-3513 (From abroad)
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Vibe
Awesome vibe
Service
Fantastic service
Location
Great location
Value for money
Fairly good value for money
247See all 247 Hotels.com reviews
From 578 reviewsTripAdvisor Traveller Rating

Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville

from NZ$156
  • Room, 2 Queen Beds, Accessible
  • Two Queens Access Evolution
  • Room, Accessible
  • Room Selected At Check In
  • Junior Suite, 2 Queen Beds
  • Room, Accessible
  • One KING HEARING ACCESSIBLE
  • Suite, 1 King Bed
  • Two QN JR STE HEARING ACC
  • Room, 2 Queen Beds, Accessible
  • Junior Suite, 1 King Bed
  • Two QUEEN HEARING ACCESSIBLE
  • Room, 2 Queen Beds, Accessible
  • Two Queens Evolution Rm
  • King Evolution Room
  • KingAccess Evolution Rm

At a glance

Key facts

Hotel size

  • This hotel has 123 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Also known as

  • Hilton Garden Inn Downtown/Southbank
  • Hilton Garden Inn Downtown/Southbank Hotel
  • Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
  • Hilton Garden Inn Jacksonville Downtown/Southbank
  • Hilton Garden Inn Jacksonville Downtown Southbank Hotel
  • Hilton Garden Inn Southbank Hotel
  • Hilton Garden Inn Southbank

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 9.99 per day

Rollaway beds are available for USD 10 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.86 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1226
  • Conference space size (meters) - 114
Services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Bar 1201 - Onsite bar.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville’s small print

Also known as

  • Hilton Garden Inn Downtown/Southbank
  • Hilton Garden Inn Downtown/Southbank Hotel
  • Hilton Garden Inn Downtown/Southbank Hotel Jacksonville
  • Hilton Garden Inn Jacksonville Downtown/Southbank
  • Hilton Garden Inn Jacksonville Downtown Southbank Hotel
  • Hilton Garden Inn Southbank Hotel
  • Hilton Garden Inn Southbank

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 9.99 per day

Rollaway beds are available for USD 10 per night

Cooked-to-order breakfast is offered for an extra charge of USD 13.86 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 247 reviews

Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville
Good3.0 / 5
Mediocre
Had a 2-night business stay and while the hotel was in good condition, the bed had to be the most uncomfortable I have ever experienced especially at a Hilton Garden-they're usually pretty good. The mattress was horrible. The service was very good and staff very friendly. Room service was terribly overpriced however.
2 night business trip
Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville
Excellent4.0 / 5
Hilton Garden Inn Jacksonville
The Hotel itself was nice. It was however the most unorganized staff in the world. The only saving grace was the poor overworked front desk person she was able to solve many problems single handed other than her the rest of the staff seemed incompetent and uninterested in any type of customer service.
2 night romance trip
Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville
Good3.0 / 5
Very disappointing
Our key card didn't work twice, then there was some sort of construction or cleaning going on until 1 am and started again at 6 am the next morning. I had to call down for extra toiletries, the sheets were thread bare, I asked for ice, to be told by the house boy that the next time I want ice it was down the hall. No valet parking so I had to carry my bags from the parking deck to the hotel. For what I paid I could have stayed at the beach and had valet service and a concierge., plus a full snack drawer and a water stocked fridge. After a 16 hour drive I would have expected more for almost $200 a night plus the $10 for parking, next time I won't make the same mistake again, and if One Ocean has a room you bet I will be going there instead!
1 night family trip
Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville
Outstanding5.0 / 5
A bird on the balcony
Everything was great enjoyed my stay. I loved the view of downtown from my 6th floor balcony. I had a slight bird's eye view over downtown.
1 night trip
Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville
Excellent4.0 / 5
James
The stay was good everything was alright!
1 night trip

See all reviews

Hilton Garden Inn Jacksonville Downtown Southbank, Jacksonville

Is the description of this hotel not correct? Tell us