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Wai Ora Lakeside Spa Resort

2.5 star property
Rotorua beach hotel with 2 outdoor pools, spa

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Wai Ora Lakeside Spa Resort

Photo gallery for Wai Ora Lakeside Spa Resort

View from property
View from room
Superior Suite
Daily English breakfast for a fee
Lobby

Overview of Wai Ora Lakeside Spa Resort

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
Main amenities
  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Breakfast available
  • Free area shuttle
  • Seasonal outdoor pool
  • Children's pool
  • Bar/lounge
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • Terrace
Feel at home
  • Children's pool
  • Rollaway/extra beds
  • Fridge
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Room options

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV, Netflix

Panoramic Studio Suite, 1 King Bed, Lake View

  • 49 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About this area

What's nearby

  • In Holdens Bay
  • Redwoods Whakarewarewa Forest - 7 min drive
  • Polynesian Spa - 10 min drive
  • Lake Rotoiti - 10 min drive
  • Skyline Rotorua - 14 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 4 min drive
  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive
  • Free local area shuttle

Restaurants

  • Yamato Japanese Restaurant - 9 min drive
  • Chimney Indian Restaurant - 10 min drive
  • Le Cafe De Paris - 10 min drive
  • Abracadabra Cafe & Bar - 10 min drive
  • Urbano Bistro - 9 min drive
Map

About this property

Wai Ora Lakeside Spa Resort

A great choice for a stay in Rotorua, Wai Ora Lakeside Spa Resort is only 1.8 mi (2.8 km) from the airport. You can take a dip in the seasonal outdoor pool, then visit the spa to be pampered with massages, body wraps or aromatherapy. There are 2 outdoor pools, a bar/lounge and in-room conveniences such as sofa beds and fridges.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Free area shuttle within 8 kilometres

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 8:00 AM–10:00 AM
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Single sofa bed
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wai ora day spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Fees & policies

Refundable deposits

  • Deposit: NZD 50.00 per night

Optional extras

  • English breakfast is offered for an extra charge of approximately NZD 20 to 26 for adults and NZD 10 to 20 for children
  • Early check-in can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.75 per cent

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Children & extra beds

  • Rollaway beds are available for NZD 60 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.

Also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort offer free cancellation for a full refund?
Yes, Wai Ora Lakeside Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Wai Ora Lakeside Spa Resort?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Wai Ora Lakeside Spa Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 9:00 PM.
Are pets allowed at Wai Ora Lakeside Spa Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Wai Ora Lakeside Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Wai Ora Lakeside Spa Resort?
You can check in from 3:00 PM - 9:00 PM. There's a charge of NZD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability).
What is there to do at Wai Ora Lakeside Spa Resort and nearby?
Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Wai Ora Lakeside Spa Resort also has 2 outdoor pools and spa services, as well as a garden.
Does Wai Ora Lakeside Spa Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wai Ora Lakeside Spa Resort like?
Wai Ora Lakeside Spa Resort is in Holdens Bay, a short 5-minute walk from Te Amorangi Museum.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Nice, but not as expected
Staff were very friendly and the room suited our needs. I expected something a bit nicer based on the name "Lakeside Spa Resort" and some of the photos, that being said there was nothing we needed that we didn't have. The area is amazing and has so much to offer. Location wise this is in a great spot.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

The room was ok, you could hear other people in rooms but they were not noisy for long and could have been a bit cleaner. Bed was lovely and comfortable. The restaurant served absolutely delicious food would highly recommend.
Gael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shelley, 1-night trip
Verified Expedia guest review

8/10 Very good

Staff member too distracted by his phone to acknowledge our arrival, stood there awkwardly waiting for him to look up, he did apologise though when he realized we were waiting. Disappointed that the 2 rooms we booked weren't together so it would pay to ring ahead to confirm this rather than assume like we did. Thankfully both our rooms were on the ground floor, wouldn't want to drag my luggage up one flight of stairs to the first floor rooms. The rooms itself were lovely, fully equipped with all the standard amenities. Comfy beds and heat pumps in each room. Didn't get a chance to use the hotel pools or spas but those areas could've done with a spruce up it looked tired. However, the view was beautiful because the its located right on the waterfront. The hotel is quite a distance from town, no problem if you have a car but there is the convenience of a McDonald's located on the same street. Only stayed the one night so didn't get a chance to try out their onsite restaurant, it was closed when we arrived and checked out.
Rita, 1-night family trip
Verified Expedia guest review

4/10 Fair

Disappointed, basically a motel.
Booked this hotel as a gift to my sister, so we'd both relax, get a massage, use the spa. Upon arrival I was pretty dissapointed to have booked what is essentially a basic motel. The "spa" is composed of two tiny non-functioning saunas and two small hot tubs which are far away from the rooms and only reachable outdoors. They were not staffed for any kind of services or massages, so it was essentially the same as a basic motel far from town. It's next to the lake, and has a decent trail that you can walk for ~25 min, but it's nothing spectacular. Also, between the motel and the shore there's a dirt road that's frequented by locals as a hang-out spot in the afternoon, which often means loud music. The room condition was passable at most, there was no chair for the desk, the TVs were small and outdated. The trash cans were rusted/old. Some table surfaces were sticky/dirty. Skip.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Samuel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

would be ideal to have more than 1 towel each in the room if there are 2 or more guests, also the phone wasn’t working so we were unable to contact reception to order room service or ask for more towels. Everything else was perfect, the view, the food, the room was cosy and warm.
Tiana, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Property did not look like photos. Person in next room was outside on shared patio cooking on gas burner in the morning. No key drop after hours. No information folder rather a lot of sheets of paper laid around. No access through reception after hours rather having to walk past staff laundry area and rubbish bins to get to rooms. Definitely not a resort but more of a roadside motel
Nicola, 2-night romance trip
Verified Wotif guest review

8/10 Very good

Nice location, unfortunately the weather was bad so no use of outside pools. The restaurant was closed on Wednesday without notice.
Nataliia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Clean, friendly staff, easy access - very happy with stay and room
Shelly, 1-night romance trip
Verified Expedia guest review