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Wai Ora Lakeside Spa Resort

4.0 star property
Beach hotel in Rotorua with spa, restaurant

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, pool loungers
Lobby
Superior Suite | Living area
Front of property - evening/night
Superior Suite | Living area
Overlooking Holdens Bay, Wai Ora Lakeside Spa Resort offers a serene retreat with 2 outdoor pools and a children's pool. Guests can unwind at the bar, indulge in spa treatments like body scrubs and massages at wai ora day spa or simply enjoy English breakfast. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 hot tubs
  • Breakfast available
  • Free area shuttle
  • Seasonal outdoor pool
  • Children's pool
  • Massage/treatment rooms
  • Conference centre
  • Business centre
  • Terrace

Feel at home (6)

  • Children's pool
  • Fridge
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden
The current price is NZ$180
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed - single
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Sofa bed
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Deluxe Studio

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite with Lake View

Living area

Suite with Lake View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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8.2 out of 10, Very good, 1,003 reviews
The price is NZ$162
includes taxes & fees
11 May - 12 May
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About the area

Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042

What's nearby

  • Redwoods Whakarewarewa Forest - 7 min drive - 5.6 km
  • Tamaki Maori Village - 9 min drive - 8.1 km
  • Polynesian Spa - 10 min drive - 8.3 km
  • Eat Street - 10 min drive - 8.6 km
  • Skyline Rotorua - 15 min drive - 12.8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 4 min drive
  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive
  • Free local area shuttle

Restaurants

  • ‪Bp - ‬5 min drive
  • ‪Saigon '60S Vietnamese Cuisine - ‬9 min drive
  • ‪Burgerfuel - ‬6 min drive
  • ‪Brew | Craft Beer Pub - ‬10 min drive
  • ‪Lady Jane's Ice Cream Parlour - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Wai Ora Lakeside Spa Resort is a great choice for your beach stay in Rotorua. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include 2 hot tubs, a seasonal outdoor pool and a children's pool. Fellow travellers love the helpful staff and location.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Off-site

    • Free area shuttle within 8 kilometres
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Free local shuttle

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wai ora day spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Fees & policies

Refundable deposits

  • Deposit: NZD 50.00 per night

Optional extras

  • English breakfast is offered for an extra charge of approximately NZD 20 to 26 for adults and NZD 10 to 20 for children
  • Early check-in can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Restaurant

Children & extra beds

  • Rollaway beds are available for NZD 60 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort offer free cancellation for a full refund?

Yes, Wai Ora Lakeside Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wai Ora Lakeside Spa Resort?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 9:00 PM.

Are pets allowed at Wai Ora Lakeside Spa Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Wai Ora Lakeside Spa Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Wai Ora Lakeside Spa Resort?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. There's a charge of NZD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability).

What is there to do at Wai Ora Lakeside Spa Resort and nearby?

Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Wai Ora Lakeside Spa Resort also has 2 outdoor pools and spa services, as well as a garden.

Are there restaurants at or near Wai Ora Lakeside Spa Resort?

Yes, there's an on-site restaurant.

Does Wai Ora Lakeside Spa Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Wai Ora Lakeside Spa Resort like?

Wai Ora Lakeside Spa Resort is a short 1-minute walk from Lake Rotorua and 5 minutes' walk from Te Amorangi Museum. Travellers say that the hotel is in a great location.

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Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Lake
Restaurant
Bed
Location
View
Shower
Bathroom
Spa

What guests liked

  • The spa area was lovely to relax in, with many guests enjoying the hot spas, saunas, and spa baths. (9 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Awesome location and great staff. Restaurant and bar with great food.
sean, 1-night trip

10/10 Exceptional

Close to lake, quiet, safe, clean, excellent service, plenty of on site amenities
John, 2-night trip

10/10 Exceptional

Have stayed here a few times & always enjoy my stay
Sameeka, 2-night trip

8/10 Very good

We enjoyed our stay the staff were lovely. The accommodation was clean. They are in the middle of completing some maintenance the property will be amazing once this is completed. Will definitely stay again.
Nicole, 1-night trip

8/10 Very good

The staff working were very polite
Janis, 1-night trip

8/10 Very good

This is the second time I’ve stayed here and it’s been good. The room we booked was perfect area was good but we didn’t have hot water in our room for the few days we stayed there which was a bummer.
Leiana, 2-night trip

8/10 Very good

Lovely quiet place. Friendly helpful staff.
Christine, 1-night trip

10/10 Exceptional

Good value for money

The room was very comfortable and we slept well. Went for a swim in the lake. Staff were helpful. Food was good. A little way out of town, which we liked Convenient for local attractions
Malcolm, 2-night trip

10/10 Exceptional

Other than a “dead” deadbolt on our room door it was exceptional
Patsy, 1-night trip

8/10 Very good

Good location, cozy room, lovely spa

Beautiful location! I recommend booking services with the spa while you stay here. Rooms are lovely and the beds were comfortable. The onsite restaurant serves decent food and the bar was cozy.
Jenifer, 1-night trip

8/10 Very good

Very nice location, great surrounds, comfortable room. Would stay again!
Colin, 1-night trip

8/10 Very good

Out of town

The pool was out of action disappointingly and the bar shut quite early. We would have stayed in town had we realised we weren’t within walking distance of amenities. However staff were really nice and the rooms were lovely. I have left a dress in the wardrobe and can’t seem to get an answer to my emails.
Lynn, 2-night trip

8/10 Very good

Highly recommend for a family event. There is so much to do within the resort premises and outside. 2 spa pools (a spa bath in rooms) 2 pools with seating areas. Very good, will definitely be going back.
Jasmine, 2-night trip

6/10 Good

Very old and needed a bit more aroha however staff were amazing and our Whanau enjoyed it. Just a bit of a walk with our bags up stairs etc.. would definitely stay again.
Sherie, 3-night trip

8/10 Very good

Austin, the manager,s behaviour excellant He accomodate all the time thanks Austin
Vijay Kumar, 2-night trip

10/10 Exceptional

Comfortable stay

Very clean and staff were friendly and helpful
Jo, 1-night trip

6/10 Good

The staff and location were great! However I would not necessarily call this a “resort” but it’s a nice hotel and it does the job! Quiet area but the walls are thin so you’ll hear your neighbor occasionally. Pool is not heated but there is a spa and sauna if you need it. Would recommend as a hotel but not as a resort.
Eleanor, 3-night trip

4/10 Fair

Staff were not warm or friendly. Room was dirty - showers were yellow and worn. There is no way this is a 4 star property. You can see how it might have been in the past but it certainly is not now.
Chris, 1-night trip

10/10 Exceptional

Clean, friendly staff, easy access - very happy with stay and room
Shelly, 1-night trip

10/10 Exceptional

Nice and good area, service
Xiaochen, 2-night trip

10/10 Exceptional

An amazing resort. Would definitely recommend. Beautiful location by the lake. Staff very accommodating and Breakfast very tasty Car required as located out of town
Sue, 1-night trip

10/10 Exceptional

Super comfy bed, clean, very friendly and helpful staff!!
wendy, 1-night trip

6/10 Good

Disappointed

It was ok. Location ok by the lake with a short drive in the centre of the town. We had expected to have better facilities for self catering but as it has a restaurant I guess that’s not to be expected but we found the menu in the restaurant so uninspiring that we didn’t bother trying it. With patio doors right the way across the front of the room there was a lack of privacy for dressing/undressing and the bathroom was very small with a lack of hooks for hanging clothes etc whilst dressing so quite awkward unless curtains were kept closed all the time.
3-night trip

8/10 Very good

Very very clean
Mark, 1-night trip

8/10 Very good

Great place to stay as a get away, nice tidy room and good service, little disappointed the outdoor pools are not heated
Mathew, 1-night trip